AppDirect Overview

AppDirect enables seamless digital commerce experiences through its comprehensive platform, empowering businesses to manage cloud subscriptions effectively. With robust marketplace, billing, reseller, and distribution solutions, AppDirect supports millions of transactions globally. A notable highlight is its recognition as a 2024 Forrester Wave Leader in Marketplace Development Platforms, underscoring its industry leadership. Businesses benefit from enhanced monetization and procurement capabilities, facilitating digital growth and efficient IT lifecycle management. AppDirect's extensive catalog and trusted global presence make it a preferred choice for companies seeking to optimize their e-commerce operations.

Use Cases

Customers recommend Onboarding, Community Building, Subscription Management, as the business use cases that they have been most satisfied with while using AppDirect.

Other use cases:

  • Social Media Analytics
  • Proposal & Quote Management
  • Products & Pricelist Management
  • Billing And Invoice Management
  • Engagement Management
  • Funnel Analysis
  • Revenue Cycle Management
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Business Priorities

Enhance Customer Relationships and Acquire Customers are the most popular business priorities that customers and associates have achieved using AppDirect.

Other priorities:

  • Launch New Products
  • Increase Sales & Revenue
  • Enter New Markets Internationally Or Locally
  • Scale Best Practices
  • Improve Stakeholder Relations
  • Grow Market Share
  • Build Brand Awareness
  • Improve ROI
  • Improve Visibility
  • Increase Customer Life Time Value
  • Improve Efficiency
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AppDirect Use-Cases and Business Priorities: Customer Satisfaction Data

AppDirect's features include Dashboard, Personalization, Alerts: Popups & Notifications, etc. and AppDirect support capabilities include 24/7 Support, Chat Support, Email Support, etc. also AppDirect analytics capabilities include Analytics, and Custom Reports.

Reviews

"I'd say the number one best practice for success in the cloud is working with partners. Symantec is very focused on working with the channel. We have legacy partners in our traditional software business, but we are looking for new opportunities as w...ell. By partnering with AppDirect, we're connected directly to new partner types we previously did not have access to." - Toby McDuffie

AppDirect, Prisync, ShopBase, Rithum Marketing Solutions, Metrilo, etc., all belong to a category of solutions that help E-Commerce Software. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

AppDirect enables cloud subscriptions globally with marketplace, billing, reseller, and distribution solutions. Millions of subscriptions are powered by their services.

Popular Business Setting

for AppDirect

Top Industries

  • Computer & Network Security
  • Internet

Popular in

  • Enterprise

AppDirect is popular in Computer & Network Security, and Internet, and is widely used by Enterprise,

Comprehensive Insights on AppDirect Use Cases

What makes AppDirect ideal for Onboarding?

How efficiently Does AppDirect manage your Community Building?

How can AppDirect optimize your Subscription Management Workflow?

How can AppDirect enhance your Social Media Analytics process?

What solutions does AppDirect provide for Proposal & Quote Management?

57+ more Business Use Cases

11 buyers and buying teams have used Cuspera to assess how well AppDirect solved their E-Commerce Software needs. Cuspera uses 1294 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific E-Commerce Software needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS
AppDirect testimonial

Toby McDuffie

Senior Director for Global MSP Sales

Symantec

I'd say the number one best practice for success in the cloud is working with partners. Symantec is very focused on working with the channel. We have legacy partners in our traditional software business, but we are looking for new opportunities as well. By partnering with AppDirect, we're connected... directly to new partner types we previously did not have access to.

Testimonial By Toby McDuffie
AppDirect testimonial

Lutz Frolich

Senior Vice President for Cloud Services

Deutsche Telekom

While in the past Deutsche Telekom had invented cloud tools and solutions on our own, AppDirect stepped in and provided everything we needed to get a marketplace up and running. It was the starting point of what has become a very good relationship, and we're thrilled to have AppDirect by our side i...n our journey to bring cloud services/IT to life.

Testimonial By Lutz Frolich
CUSTOMERS TESTIMONIALS
AppDirect testimonial

Toby McDuffie

Senior Director for Global MSP Sales

Symantec

I'd say the number one best practice for success in the cloud is working with partners. Symantec is very focused on working with the channel. We have legacy partners in our traditional software business, but we are looking for new opportunities as well. By partnering with AppDirect, we're connected... directly to new partner types we previously did not have access to.

Testimonial By Toby McDuffie
AppDirect testimonial

Lutz Frolich

Senior Vice President for Cloud Services

Deutsche Telekom

While in the past Deutsche Telekom had invented cloud tools and solutions on our own, AppDirect stepped in and provided everything we needed to get a marketplace up and running. It was the starting point of what has become a very good relationship, and we're thrilled to have AppDirect by our side i...n our journey to bring cloud services/IT to life.

Testimonial By Lutz Frolich

Case Studies

Telecommunications

CASE STUDY Endpnt.io

AppDirect helped Endpnt.io expand its solution portfolio and improve sales team motivation. Endpnt.io switched to a residual commission model and gained access to over 650 solutions through the AppDi...rect catalog. The company scaled its first deal with AppDirect by 10x, reaching more than $60,000 in monthly recurring revenue. A dedicated AppDirect channel sales manager supported customer engagement. Endpnt.io now optimizes technology purchases using the AppDirect digital procurement platform.

CASE STUDY CMS Communications

AppDirect helped CMS Communications improve customer experience (CX) with cloud-based solutions. CMS faced challenges with remote work, outdated equipment, and managing multiple locations. AppDirect'...s platform enabled CMS to offer flexible, seamless CX solutions. The case highlights three CX deals valued at $650,000 in total. CMS now delivers better service to both customers and employees.

Real Estate

CASE STUDY Keller Williams

AppDirect helped Keller Williams launch a cloud app marketplace for its agents. Keller Williams needed a way to sell and manage software, education, and services from its Keller Cloud platform. AppDi...rect replaced old billing systems and made it easy for agents to shop for business tools in one place. The new marketplace lets Keller Williams focus on real estate apps and gives agents a single point of commerce. This improved the agent experience and reduced friction in buying technology.

Information Technology and Services

CASE STUDY Win Win Advisors

AppDirect Procurement Marketplace helped Win Win Advisors compete for large technology budgets. The platform gave better visibility into customer technology stacks. Win Win Advisors provisioned the m...arketplace in 90 days. The solution reduced technology sprawl and improved security. It made technology management easier and cut costs. The marketplace increased customer loyalty for Win Win Advisors.

Telecommunications

CASE STUDY Tin Can Distributors

AppDirect helped Tin Can Distributors scale their deals by 20 times. Tin Can Distributors wanted to grow revenue and offer more technology solutions. They partnered with AppDirect as an advisor. This... gave them access to 650 providers and cloud solution specialists. They could focus on selling and building customer relationships. Their cross-selling strategy became more effective.

Information Technology and Services

CASE STUDY NXTSYS

AppDirect Invest helped NXTSYS keep full ownership of their business. NXTSYS used AppDirect to offload back-office tasks like quoting, order management, and commission processing. This freed up time ...for more agent interactions. With AppDirect, NXTSYS saw 50% profit growth in one year. Sales grew by 50% without adding new staff. The company had steady 22% to 30% yearly growth before using AppDirect.

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NYSE Floor Talk Nicolas Desmarais

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Frequently Asked Questions(FAQ)

for AppDirect

What is AppDirect used for?

AppDirect is a E-Commerce Software mainly used by its customers to Enhance Customer Relationships and Acquire Customers by Onboarding, Community Building and Subscription Management .

What are the top features of AppDirect?

Dashboard, Personalization and Alerts: popups & Notifications are some of the top features of AppDirect.

Who uses AppDirect?

AppDirect is used by Computer & Network Security, Internet among other industries.

What are AppDirect alternatives?

Prisync, ShopBase, Rithum Marketing Solutions and Metrilo are popular alternatives for AppDirect.

Where is AppDirect located?

AppDirect is headquartered at 650 California St., 25th Floor, San Francisco, CA 94108, US.
lightning

Peers used AppDirect for onboarding and community building

AppDirect Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.07/5 ★

Read Reviews (3)
Analytics

4.47/5 ★

Read Reviews (44)
Custom Reports

4.33/5 ★

Read Reviews (111)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.07/5 ★

Read Reviews (3)
Analytics

4.47/5 ★

Read Reviews (44)
Custom Reports

4.33/5 ★

Read Reviews (111)

AppDirect Integrations

AppDirect integrates with a wide range of software applications through its robust data import and export capabilities.

Data Import

4.44/5 ★

Read Reviews (77)
Data Export

4.41/5 ★

Read Reviews (71)

Software Failure Risk Guidance

?

for AppDirect

Overall Risk Meter

Low Medium High

Top Failure Risks for AppDirect

AppDirect, Inc. News

Partnership

Xtel Communications Joins AppDirect Marketplace to Expand Channe - NORTHEAST - NEWS CHANNEL NEBRASKA

Xtel Communications has joined the AppDirect Marketplace, expanding its channel reach for communications and cybersecurity solutions. This move enables Xtel to offer its services to a broader network of businesses through AppDirects subscription commerce platform.

Executive

AppDirect Appoints Carl Emond as the General Manager of ITCloud

AppDirect has appointed Carl Emond as General Manager of ITCloud. Emond, a veteran leader within ITCloud, will focus on driving platform innovation, expanding cloud service offerings, and strengthening partner support. This leadership change follows the retirement of ITCloud founder Mirco Cristoni.

M&A

AppDirect Acquires IT Asset Management Platform Firstbase , Providing A Consolidated Management Platform For Software , Telecom , And Now Hardware Assets IT Business Net

AppDirect has acquired Firstbase, an IT asset management platform, to integrate its functionality into AppDirect's platform, enhancing management of telecom, software, and hardware assets for businesses globally.

M&A

AppDirect Acquires IT Asset Management Platform - AppDirect

AppDirect has acquired an IT asset management platform, enhancing its capabilities in digital monetization, cloud distribution, and digital engagement. The company offers various solutions for selling and managing technology services, including subscription billing and workforce identity management.

AppDirect, Inc. Profile

Company Name

AppDirect, Inc.

Company Website

https://www.appdirect.com/

HQ Location

650 California St., 25th Floor, San Francisco, CA 94108, US

Employees

501-1000

Social

Financials

PRIVATE