ArcGIS Workforce Overview

ArcGIS Workforce is a mobile app that coordinates field workers using location data. It can be tried for free for 21 days.

This is a summary of the comprehensive capabilities and benefits of ArcGIS Workforce based on over 42 insights from peer reviews, customer testimonials, and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.

Do you need to check if ArcGIS Workforce is right for your needs? Our Cuspera AI engine can evaluate how ArcGIS Workforce fits your specific business needs, industry, and context. Get your personalized assessment report today.

ArcGIS Workforce supports business activities such as:

  • Tracking & Monitoring Communications
  • Lead Tracking
  • Onboarding
  • Workflow Management
  • Sending & Publishing Communications

ArcGIS Workforce can help you with many business goals, such as Improve Consistency.

ArcGIS Workforce was founded in 1969.

ArcGIS Workforce Reviews

11 buyers and buying teams have used Cuspera to assess how well ArcGIS Workforce solved their business needs. Cuspera uses 42 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific business needs.

Business Priorities

Improve Consistency is the most popular business priority peers achieved using ArcGIS Workforce.

Use Cases

Peers recommend Tracking & Monitoring Communications , Lead Tracking , Onboarding , as the business use cases that they have been most satisfied while using ArcGIS Workforce.

Read Peer Reviews and Expert Experience for Business Use Cases

BUSINESS USE CASES RATINGS CUSTOMER AND EXPERT EXPERIENCES
Tracking & Monitoring Communications

3.79/5

Read Reviews (3)

"...A real-time dashboard allows you to make decisions at a glance by monitoring, tracking, and assessing field activities. ..." Mobile Field Workforce App - Coordination at Your Fingertips
Lead Tracking

4.14/5

Read Reviews (3)

"...A real-time dashboard allows you to make decisions at a glance by monitoring, tracking, and assessing field activities. ..." Mobile Field Workforce App - Coordination at Your Fingertips
Onboarding

3.47/5

Read Reviews (1)

"...In conclusion, ArcGIS has end-to-end support for deep learning from hosting the data, to exporting training samples and training a deep learning model, to detecting objects across a large region and driving field activity...." How we did it: End-to-end deep learning in ArcGIS
PEER EXPERIENCES
Tracking & Monitoring Communications

3.79/5

Read Reviews (3)

"...A real-time dashboard allows you to make decisions at a glance by monitoring, tracking, and assessing field activities. ..." Mobile Field Workforce App - Coordination at Your Fingertips
Lead Tracking

4.14/5

Read Reviews (3)

"...A real-time dashboard allows you to make decisions at a glance by monitoring, tracking, and assessing field activities. ..." Mobile Field Workforce App - Coordination at Your Fingertips
Onboarding

3.47/5

Read Reviews (1)

"...In conclusion, ArcGIS has end-to-end support for deep learning from hosting the data, to exporting training samples and training a deep learning model, to detecting objects across a large region and driving field activity...." How we did it: End-to-end deep learning in ArcGIS

Customer Stories

 

City of Matosinhos - Government Administration - Medium

Matosinhos, Portugal

The city of Matosinhos faced threats from wildfires, floods, and industrial disasters. They needed better coordination among emergency response teams. Matosinhos used Esri's ArcGIS Dashboards to unif...y disaster response. Teams accessed real-time maps and data in both command centers and the field. GIS technology helped them run what-if scenarios for better decision-making. This improved communication and response speed during emergencies.

 

Cambridge Ahead - Non Profit Organization Management - Small

Cambridge, UK

Cambridge Ahead used ArcGIS Survey 123 and Esri web maps to gather commuter feedback on cycling in Cambridge. The nonprofit partnered with Carter Jonas to create a custom survey, letting citizens pin...point cycling issues on a map. Planners visualized this data with ArcGIS Pro to identify where new bike lanes were needed. The solution made it easy for residents to report hazards and share opinions from any device. Insights from the survey now guide future cycling infrastructure and e-bike planning.

 

City of Prague (Prague Institute of Planning and Development) - Government Administration - Large

Prague, Czech Republic

Esri GIS helped the City of Prague fight climate change. The Prague Institute of Planning and Development used geospatial data to find heat islands and areas with high population density. They mapped... municipal regulations to target legal zones for action. The team planted vegetation and added water features to cool hot spots. Public exhibits showed citizens the impact, with visible drops in summer temperatures.

Based on peer insights

Cuspera recommends ArcGIS Workforce for

Use Cases Tracking & Monitoring Communications , Lead Tracking , Onboarding
Business Priority Improve Consistency

IT and Other Capabilities

for ArcGIS Workforce

  • Low
  • Medium
  • High
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Export

3.90/5

Read Reviews (4)
Data Import

3.21/5

Read Reviews (2)
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Export

3.90/5

Read Reviews (4)
Data Import

3.21/5

Read Reviews (2)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
24/7 Support

3.26/5

Read Reviews (2)
Phone Support

2.97/5

Read Reviews (1)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
24/7 Support

3.26/5

Read Reviews (2)
Phone Support

2.97/5

Read Reviews (1)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
Custom Reports

4.07/5

Read Reviews (11)
Analytics

3.80/5

Read Reviews (3)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
Custom Reports

4.07/5

Read Reviews (11)
Analytics

3.80/5

Read Reviews (3)

Software Failure Risk Guidance

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for ArcGIS Workforce

Top Failure Risks for ArcGIS Workforce

Vendor Profile Details

Company Name

Esri.

Year Founded

1969

HQ Location

380 New York St., Redlands, CA 92373, US

Employees

1001-5000

Social

Financials

PRIVATE