Atos Unify OpenScape Overview

Atos specializes in crafting digital solutions across artificial intelligence, hybrid cloud, infrastructure management, and decarbonization. The company focuses on transforming both everyday operations and mission-critical tasks. Atos' hybrid cloud services enable businesses to seamlessly integrate cloud and on-premises infrastructure, ensuring flexibility and scalability. Their emphasis on decarbonization reflects a commitment to sustainable practices, aligning with global environmental goals. With a strong focus on enhancing employee experience, Atos provides tools that improve workplace engagement and productivity. These capabilities position Atos as a strategic partner for organizations aiming to innovate and achieve a sustainable competitive advantage.

Use Cases

Customers recommend Collaboration, Engagement Management, Call Recording, as the business use cases that they have been most satisfied with while using Atos Unify OpenScape.

Other use cases:

  • Workflow Management
  • Offer Management
  • Performance Management
  • Contact List Management
  • Conference Call Management
See all use cases See less use cases

Business Priorities

Improve Efficiency and Scale Best Practices are the most popular business priorities that customers and associates have achieved using Atos Unify OpenScape.

Atos Unify OpenScape Use-Cases and Business Priorities: Customer Satisfaction Data

Atos Unify OpenScape works with different mediums / channels such as Mobile. and Phone Calls.

Reviews

"...OpenScape Cloud is a carrier grade voice and collaboration solution from the cloud...." Peer review

Atos-Unify-OpenScape merges traditional voice with the digital world, forming a digital workspace hub. It offers unparalleled flexibility and configurability for voice and collaboration solutions.

Popular Business Setting

for Atos Unify OpenScape

Top Industries

  • Events Services

Popular in

  • Enterprise

Atos Unify OpenScape is popular in Events Services, and is widely used by Enterprise,

Comprehensive Insights on Atos Unify OpenScape Use Cases

How can Atos Unify OpenScape optimize your Collaboration Workflow?

What solutions does Atos Unify OpenScape provide for Engagement Management?

5+ more Business Use Cases

11 buyers and buying teams have used Cuspera to assess how well Atos Unify OpenScape solved their business needs. Cuspera uses 158 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific business needs.

Case Studies

Government Administration

CASE STUDY UGAP

UGAP helps French public services move to the cloud. Atos and Open support UGAP in this transition. They provide a full catalog of cloud services. The project supports the French Government's cloud s...trategy. It simplifies public procurement and supports innovation.

Hospital & Health Care

CASE STUDY Siemens Healthineers

Atos helps Siemens Healthineers digitize their core. They use intelligent networks and an integrated service desk. The network pilot was successful in Germany. It is now rolling out to 60 locations i...n 15 countries. The service desk improves experience for over 70,000 employees.

Utilities

CASE STUDY Scottish Water

Atos helps Scottish Water with digital transformation. They developed intelligent wastewater networks. They deployed a digital workplace for 4,000 users. Windows 10 was integrated with legacy systems.

Government Administration

CASE STUDY State of California

Atos modernized California's 9-1-1 system. They replaced 25-year-old technology. The new system delivers real-time information to 9-1-1 centers. It reduces response time and increases safety. The sys...tem supports future upgrades like video responses.

Sports

CASE STUDY International Olympic Committee

Atos delivered IT for the Paris 2024 Olympic Games. They managed 400,000+ accreditations and completed 250,000 hours of testing. Atos provided real-time results for events and introduced AI innovatio...ns. They ensured cybersecurity for the games.

lightning

Peers used Atos Unify OpenScape for collaboration and engagement management

Atos Unify OpenScape Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Custom Reports

3.77/5 ★

Read Reviews (12)
Analytics

3.16/5 ★

Read Reviews (2)
CAPABILITIES RATINGS AND REVIEWS
Custom Reports

3.77/5 ★

Read Reviews (12)
Analytics

3.16/5 ★

Read Reviews (2)

Software Failure Risk Guidance

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for Atos Unify OpenScape

Top Failure Risks for Atos Unify OpenScape

ATOS SE News

Awards

Atos Named Leader in the ISG Provider Lens for ServiceNow Ecosystem Partners, 2025 - Atos

Atos has been named a Leader in the 2025 ISG Provider Lens for ServiceNow Ecosystem Partners. The recognition highlights Atos' expertise in ServiceNow consulting, AI-driven automation, and complex integrations with platforms like SAP and Google Cloud. ISG praised Atos' Envision AI initiative and its innovation hubs, which drive digital transformation and operational efficiency for enterprise clients.

Product

Atos Announces SecureHorizons NIS2 Compliance Manager Application Powered by the ServiceNow Platform to Streamline Cybersecurity Efforts

Atos has launched SecureHorizons NIS2 Compliance Manager, a new application built on the ServiceNow platform. This solution is designed to help organizations streamline their cybersecurity processes and meet NIS2 regulatory compliance requirements. The application automates compliance management and enhances security posture for businesses facing evolving cyber threats.

Awards

Atos Achieves Microsoft Private Cloud Solution Partner Designation - Atos

Atos has earned the Microsoft Private Cloud Solution Partner designation, recognizing its expertise in delivering secure, on-premises Microsoft cloud solutions using Windows Server, Azure Local, and Azure Arc. This achievement highlights Atos' technical leadership, global data center presence, and proven ability to meet stringent certification and customer success standards for enterprise private cloud deployments.

Financial

Atos International : Atos brings forward its first quarter 2025 revenue release to April 17 , 2025 to synchronize with its liquidity reporting

Atos International has moved its first quarter 2025 revenue release to April 17, 2025, to align with its liquidity reporting schedule.

ATOS SE Profile

Company Name

ATOS SE

Company Website

https://atos.net/en/

HQ Location

95877 Bezons

Employees

10001+

Social

Financials

M&A