Blink Overview

Blink is a mobile-first employee communication app designed to enhance organizational connectivity. It offers an all-in-one solution that facilitates seamless engagement across the workforce. Blink's platform addresses communication siloes, providing a digital front door that centralizes interactions and data. This enables organizations to improve employee experience by offering insights into retention and employer branding. The app's unique feature set includes tools for real-time communication, feedback collection, and data analytics, which are crucial for fostering a connected and informed workforce. Blink empowers companies to achieve better results by ensuring that every employee is engaged and informed.

Use Cases

Customers recommend Engagement Management, Collaboration, Communication Management, as the business use cases that they have been most satisfied with while using Blink.

Other use cases:

  • Content Sharing
  • Content Publishing
  • Customer Feedback Management
  • Workflow Management
  • Direct Marketing
  • Public Relations
  • Advertisement
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Business Priorities

Improve Internal Communications and Improve ROI are the most popular business priorities that customers and associates have achieved using Blink.

Other priorities:

  • Enhance Customer Relationships
  • Launch New Products
  • Improve Brand Engagement
  • Build Brand Awareness
  • Scale Best Practices
  • Improve Efficiency
  • Acquire Customers
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Blink Use-Cases and Business Priorities: Customer Satisfaction Data

Blink's features include Feedback Surveys, Personalization, Alerts: Popups & Notifications, etc. and Blink support capabilities include Email Support, 24/7 Support, Chat Support, etc. also Blink analytics capabilities include Custom Reports, and Analytics.

Blink’s intranet features offer a customizable mobile dashboard for frontline employees. It aims to keep them informed and engaged effectively.

Comprehensive Insights on Blink Use Cases

How efficiently Does Blink manage your Engagement Management?

What makes Blink ideal for Collaboration?

How does Blink address your Communication Management Challenges?

What benefits does Blink offer for Content Sharing?

11 buyers and buying teams have used Cuspera to assess how well Blink solved their business needs. Cuspera uses 665 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific business needs.

Case Studies

Transportation/Trucking/Railroad

CASE STUDY Coastal Medical Transportation Systems

Blink helped Coastal Medical Transportation Systems connect their 800-person EMT workforce across New England. During the Covid pandemic, they needed a fast way to share updates as old methods like m...eetings and emails failed. Blink's employee app let them send targeted, real-time communications to all staff. They achieved 98% adoption, 92% monthly active users, and 5.7 daily app opens. This improved engagement and helped reduce communication gaps for frontline teams.

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CASE STUDY Marlowe Fire & Security Group

Blink helped Marlowe Fire & Security Group modernize employee feedback. The company needed better ways to connect with its 1,150 mostly frontline workers. Before Blink, email-based surveys and update...s were often missed. With Blink, Marlowe ran surveys through an app, reaching a 92.5% participation rate. The HR team used dashboards to spot communication gaps and improve manager engagement. Survey costs were cut in half, and recognition became more frequent and meaningful.

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Hospital & Health Care

CASE STUDY Care Synergy

Blink helped Care Synergy connect 600+ employees across Colorado. The company faced problems with disconnected teams and inconsistent communication. Blink's app made it easy for office and field staf...f to share updates and recognize each other. Communication improved, leading to better patient experiences. New hires get hands-on training with Blink to boost engagement from day one.

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Transportation/Trucking/Railroad

CASE STUDY Go North West

Blink helped Go North West improve employee communications and digital access. The company used Blink’s Hub, Feed, and Digital Forms to move away from paper and reach 95% of employees. Employee turno...ver dropped by 26%. Go North West won new franchise contracts by showing strong employee engagement with Blink. Blink kept communications running during a cyber-attack when other systems failed.

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CASE STUDY Eric Wright Facilities Management

Blink helped Eric Wright Facilities Management boost ESG participation. The company faced low employee engagement in community initiatives due to poor internal communication. Blink’s employee app imp...roved communication, reaching 95% of the workforce and achieving 81% active users. The app enabled real-time chat, a personalized feed, and better leadership visibility. As a result, more employees joined community projects and fundraising efforts.

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Health, Wellness and Fitness

CASE STUDY Salutem

Blink helped Salutem connect their organization during the pandemic. Salutem used Blink to launch monthly surveys and create the Salutem Employee Listening Forum. Managers nominated employee reps who... led conversations and shared feedback. The company saw a 300% increase in survey responses and a 92% adoption rate. Ten times more staff could be reached with communications.

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Frequently Asked Questions(FAQ)

for Blink

What is Blink used for?

Blink is mainly used by its customers to Improve Internal Communications and Improve ROI by Engagement Management, Collaboration and Communication Management .

What are the top features of Blink?

Feedback surveys, Personalization and Alerts: popups & Notifications are some of the top features of Blink.

What are Blink alternatives?

WORKTANGO, Sense, Zapnito and Spidergap are popular alternatives for Blink.

Where is Blink located?

Blink is headquartered at 71 Fanshaw Street, London, Hoxton N1 6LA, GB.
lightning

Peers used Blink for engagement management and collaboration

Blink Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Custom Reports

4.26/5 ★

Read Reviews (56)
Analytics

4.25/5 ★

Read Reviews (16)
CAPABILITIES RATINGS AND REVIEWS
Custom Reports

4.26/5 ★

Read Reviews (56)
Analytics

4.25/5 ★

Read Reviews (16)

Software Failure Risk Guidance

?

for Blink

Overall Risk Meter

Low Medium High

Top Failure Risks for Blink

Blink. News

Partnership

Blink Charging , dfYOUNG Partner For Simplified EV Fleet Management

Blink Charging and dfYOUNG have partnered to enhance EV fleet management by integrating Blink's charging technology with dfYOUNG's logistics expertise. This collaboration includes the delivery and installation of RFID-enabled Blink chargers at sales representatives' homes, with Blink providing customer support and dfYOUNG managing fleet operations.

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Customer

Blink Charging Steps in to Support Everon Customers

Blink Charging has been chosen as a recommended replacement provider for Everon customers following the wind-down of EVBox's AC and Everon business. Blink will offer Everon customers access to its EV charging solutions, ensuring seamless transition and continued service. Customers can utilize the Blink Network portal for real-time insights and management of charging infrastructure.

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Product

Blink + Workday: The #1 employee experience platform integration ...

Blink integrates with Workday to enhance employee experience, offering digital access, engagement, and streamlined communications. It is recognized as a top workplace alternative for employee communications by Gartner Peer Insights.

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Blink. Profile

Company Name

Blink.

Company Website

https://joinblink.com/

HQ Location

71 Fanshaw Street, London, Hoxton N1 6LA, GB

Social

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