Botsplash Overview

Botsplash brings all your customer interactions into one convenient platform. This bot platform excels at engaging customers across various chat platforms. Unique features include generative AI, which personalizes interactions, and BookMe, a tool for scheduling appointments seamlessly. Botsplash also offers voice and video calling, enhancing direct communication. The platform supports custom flows and lead distribution, ensuring businesses can tailor their engagement strategies effectively. With seamless software integrations and a focus on security and compliance, Botsplash is designed for ease of use while making a significant impact.

Use Cases

Customers recommend Engagement Management, Workflow Management, Conversion Management, as the business use cases that they have been most satisfied with while using Botsplash.

Other use cases:

  • Rating And Review Management
  • Business Development
  • Lead Management
  • Generation Of New Leads
  • Collaboration
  • Sending & Publishing Communications
  • Lead Nurturing
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Business Priorities

Scale Best Practices and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using Botsplash.

Other priorities:

  • Increase Sales & Revenue
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Botsplash Use-Cases and Business Priorities: Customer Satisfaction Data

Botsplash works with different mediums / channels such as Chat.

Botsplash's features include Personalization, Alerts: Popups & Notifications, and Widgets. and Botsplash support capabilities include AI Powered, 24/7 Support, Chat Support, etc. also Botsplash analytics capabilities include Custom Reports, and Analytics.

Reviews

"...Domain focus on Mortgage and Personal Lending, Real Estate and other Fintech/Lead Gen. Be where your customers are - with Botsplash your agents and customer engage in conversation across multiple digital channels - SMS, Web Chat, FB and more...." Peer review from Botsplash

Botsplash, Certainly, DataRobot, Popup Maker, Octane AI, etc., all belong to a category of solutions that help Bot Platform. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Botsplash enables customer engagement across various chat platforms in one integrated place. Learn more about its features and benefits.

Popular Business Setting

for Botsplash

Top Industries

  • Financial Services
  • Banking
  • Real Estate

Popular in

  • Mid Market
  • Enterprise
  • Large Enterprise

Botsplash is popular in Financial Services, Banking, and Real Estate and is widely used by Mid Market, Enterprise, and Large Enterprise.

Botsplash Customer wins, Customer success stories, Case studies

Why is Botsplash the best choice for Engagement Management?

What makes Botsplash ideal for Workflow Management?

How does Botsplash facilitate Conversion Management?

How does Botsplash facilitate Rating And Review Management?

39 buyers and buying teams have used Cuspera to assess how well Botsplash solved their Bot Platform needs. Cuspera uses 267 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Bot Platform needs.

Rate - Financial Services

Rate used Botsplash to launch targeted, personalized campaigns in hours. They captured borrower interest after rate drops and seasonal offers. Botsplash’s sub-account setup let each team work indepen...dently and stay compliant. Rate sent high-volume, one-to-one outreach using segmented lists and token fields. Botsplash managed compliance, delivery windows, and real-time metrics for strong campaign performance.

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Go Mortgage - Mortgage

Botsplash SMS helped Go Mortgage improve conversion rates with targeted and timely customer communication. The platform's automation and omnichannel tools made operations more efficient and reduced c...osts. Go Mortgage saw better customer engagement by using advanced messaging across channels. Botsplash also supported compliance and secure messaging, lowering legal risks.

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The Baldwin Group - Insurance

Botsplash helped The Baldwin Group connect SMS directly to Salesforce. This stopped platform switching and made customer messaging faster. Baldwin used Botsplash’s dashboard and data filters to run b...ig campaigns and stay compliant. Real-time tracking let them cut opt-outs and keep spam rates at 0.23%. They sent over 414,000 messages and got a 17% response rate from new visitors.

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Premia Relocation Mortgage - Mortgage

Botsplash helped Premia Relocation Mortgage improve lead responsiveness with omnichannel tools. Premia achieved a 46% response rate using SMS for time-sensitive relocation leads. Sales teams used cha...t and SMS from within Salesforce, keeping all conversations in one place. Botsplash connected HubSpot and Salesforce, so marketing and sales worked together better. Agents acted faster and smarter after Botsplash removed tool silos.

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Nexa Mortgage - Financial Services

Botsplash helped Nexa Mortgage pre-qualify leads using AI, making agents more efficient. Automated follow-ups with Botsplash Sequences increased response rates by 8%. The platform enabled smooth hand...offs from AI to live agents, leading to a 5% rise in direct calls. Nexa managed over 150,000 conversations in a year and kept spam rates at 0.01%. Advanced reporting gave real-time insights for better engagement.

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Go Mortgage - Financial Services

Botsplash helped Go Mortgage improve conversion rates with targeted SMS communication. The platform enabled timely, personalized interactions, boosting customer engagement. Automation and omnichannel... messaging reduced costs and increased efficiency. Botsplash also ensured secure, compliant messaging, lowering legal risks for Go Mortgage.

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Botsplash CRM Lite

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Peers used Botsplash for engagement management and workflow management

Botsplash Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.16/5 ★

Read Reviews (3)
Custom Reports

3.11/5 ★

Read Reviews (29)
Analytics

3.00/5 ★

Read Reviews (7)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.16/5 ★

Read Reviews (3)
Custom Reports

3.11/5 ★

Read Reviews (29)
Analytics

3.00/5 ★

Read Reviews (7)

Software Failure Risk Guidance

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for Botsplash

Overall Risk Meter

Low Medium High

Top Failure Risks for Botsplash

Botsplash, Inc. Profile

Company Name

Botsplash, Inc.

Company Website

https://www.botsplash.com/

HQ Location

1000 NC Music Factory, Suite C6, Charlotte, NC 28206, US

Employees

1-10

Social

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Financials

PRIVATE