CallHub - Call Center Software: Product updates, Customer stories, and Insights | 2026 Cuspera

CallHub powers New York Cares' Mission Vet Check, a phonebanking campaign for veterans. Volunteers use CallHub to call 15,000–16,000 veterans, checking on food, housing, and health needs. Each week, ...a team calls about 800 contacts in 90 minutes. The campaign improves outreach and connects veterans to vital resources. New York Cares relies on CallHub for efficient volunteer management and large-scale calling.
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MN350 used text messaging to organize a climate strike. They built a list of 2,919 young climate activists. The organizers saw positive response rates over 22% when texting targeted segments. They ai...med to mobilize supporters for rallies in Minnesota. The challenge was to engage young supporters online and encourage them to attend events. They needed to have two-way conversations to keep supporters engaged.
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Hospo Voice, Australia's first digital union, was created to support hospitality workers. The challenge began when a waitress named Martha was fired for requesting fair compensation. Her story went v...iral, leading to a petition with 25,000 signatures. This sparked a movement to fight for workers' rights. Hospo Voice used digital tools like peer-to-peer texting and social media to engage and mobilize workers. The campaign successfully raised awareness and support for hospitality workers' rights.
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Organizing for Change (OFC) is a nonpartisan initiative of environmental groups in British Columbia. For the provincial elections, OFC and 24 partner groups used CallHub's phone banking service to en...courage members to vote. This collaborative effort aimed to ensure high voter turnout. Celine Trojand, the Lead Organizer, shared her experience, highlighting the importance of the campaign in supporting local policies.
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CallHub helped the Nicolas Sarkozy presidential primary campaign reach more young voters. The campaign used CallHub's phone banking software to let volunteers make calls easily. Over 12,000 young peo...ple joined the campaign's youth program. Volunteers used CallHub to contact voters across France. The platform made it simple for students to help with outreach. This boosted engagement and made the campaign more effective.
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CallHub helped Democrats Abroad boost overseas voter turnout by 3X for the 2018 US midterms. Volunteers used CallHub's phone banking platform to reach over 150,000 members in 190 countries. The solut...ion raised positive conversation rates to 90%. The distributed campaign model energized volunteers and improved coordination. In some states, turnout increased up to eight-fold compared to previous midterms.
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