CHI Express Overview
Discover comprehensive insights into CHI Express, the leading Customer Feedback Management platform. Learn more about product features, capabilities and expert reviews based on 38 insights and explore use-cases showcasing how CHI Express enhances Collecting feedback and drives growth.
Here’s the scoop on CHI Express! We've gathered over 38 insights from folks who use it, and know it inside out—from peer reviews to customer testimonials and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.
CHI Express, belong to a category of solutions that help Customer Feedback Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Do you need to check if CHI Express is right for your needs? Our Cuspera AI engine can evaluate how CHI Express fits your specific business needs, industry, and context. Get your personalized assessment report today.
CHI Express supports business activities such as:
- Collecting Feedback
- Competitive Intelligence
CHI Express can help you with many business goals, such as Improve Customer Satisfaction. As a solution, CHI Express's capabilities include Embedded Survey Forms.
Reviews
"...IT enabled customer experience management solution help to implement business intelligence reports based on your customer satisfaction objectives and happiness measures...." Peer review
CHI Express Reviews
11 buyers and buying teams have used Cuspera to assess how well CHI Express solved their Customer Feedback Management needs. Cuspera uses 38 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Customer Feedback Management needs.
Business Priorities
Improve Customer Satisfaction is the most popular business priority peers achieved using CHI Express.
Use Cases
Peers recommend Collecting Feedback , Competitive Intelligence , as the business use cases that they have been most satisfied while using CHI Express.
Read Peer Reviews and Expert Experience for Business Use Cases
| BUSINESS USE CASES | RATINGS | CUSTOMER AND EXPERT EXPERIENCES |
|---|---|---|
| Collecting Feedback |
4.86/5 ★ |
"...CHI Express is a real-time customer survey analytics that helps to measure CX, CSAT & NPS...." Peer review |
| Measuring CSAT |
4.75/5 ★ |
"...CHI Express is a real-time customer survey analytics that helps to measure CX, CSAT & NPS...." Peer review |
| measuring net promoter score |
4.16/5 ★ |
"...CHI Express is a real-time customer survey analytics that helps to measure CX, CSAT & NPS...." Peer review |
| Competitive Intelligence |
4.62/5 ★ |
"...IT enabled customer experience management solution help to implement business intelligence reports based on your customer satisfaction objectives and happiness measures...." Peer review |
| PEER EXPERIENCES | |
|---|---|
| Collecting Feedback |
4.86/5 ★ |
"...CHI Express is a real-time customer survey analytics that helps to measure CX, CSAT & NPS...." Peer review |
|
| Measuring CSAT |
4.86/5 ★ |
| measuring net promoter score |
4.86/5 ★ |
| Competitive Intelligence |
4.62/5 ★ |
"...IT enabled customer experience management solution help to implement business intelligence reports based on your customer satisfaction objectives and happiness measures...." Peer review |
|
Peer and Expert Opinion on Features
for CHI Express
- Low
- Medium
- High
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Embedded survey forms | Read Reviews (5) |
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Embedded survey forms | Read Reviews (5) |
IT and Other Capabilities
for CHI Express
- Low
- Medium
- High
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Import | Read Reviews (3) |
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Import | Read Reviews (3) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| 24/7 Support | Read Reviews (4) |
| Email Support | Read Reviews (3) |
| Chat Support | Read Reviews (3) |
| Phone Support | Read Reviews (3) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| 24/7 Support | Read Reviews (4) |
| Email Support | Read Reviews (3) |
| Chat Support | Read Reviews (3) |
| Phone Support | Read Reviews (3) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| Custom Reports | Read Reviews (8) |
| Analytics | Read Reviews (8) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| Custom Reports | Read Reviews (8) |
| Analytics | Read Reviews (8) |
Software Failure Risk Guidance
?for CHI Express
Top Failure Risks for CHI Express
Vendor Profile Details
Company Name
Logica Infotech Services
Company Website
https://www.chiexpress.netHQ Location
P-834/5, Narendra Nagar, Ground Floor, Kolkata - 700056. West Bengal, India.
Employees
11-50
Social
Financials
NA
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