Client Heartbeat Overview

Client-heartbeat surveys customers to measure satisfaction. Unhappy customers are identified through the software tool.

Use Cases

Customers recommend Collecting Feedback, Competitive Intelligence, Sending & Publishing Communications, as the business use cases that they have been most satisfied with while using Client Heartbeat.

Other use cases:

  • Tracking & Monitoring Communications
  • Contract Management
  • Engaging And Following Up
  • Lead Tracking
  • Market Survey
  • Referral Management
  • Customise Loyalty Program
See all use cases See less use cases

Business Priorities

Improve Customer Satisfaction and Acquire Customers are the most popular business priorities that customers and associates have achieved using Client Heartbeat.

Other priorities:

See all business priorities See less business priorities

Client Heartbeat Use-Cases and Business Priorities: Customer Satisfaction Data

Client Heartbeat works with different mediums / channels such as E-Mail, and Phone Calls,

Client Heartbeat's features include Embedded Survey Forms, Personalization, Dashboard, etc.

Reviews

"...If a client gives us a bad score and Client Heartbeat tags them as 'at risk', we can proactively give them a call and solve their problems before they decide to terminate the contract...." Peer review by Joshua Lewis, Dorks Delivered, Dorks Delivered

Client Heartbeat, belong to a category of solutions that help Customer Feedback Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Client Heartbeat

Top Industries

  • Information Technology and Services
  • Design
  • Marketing and Advertising

Popular in

  • Small Business
  • Mid Market

Client Heartbeat is popular in Information Technology And Services, Design, and Marketing And Advertising and is widely used by Small Business, and Mid Market,

Comprehensive Insights on Client Heartbeat Use Cases

What Are the key features of Client Heartbeat for Collecting Feedback?

What Are the key features of Client Heartbeat for Competitive Intelligence?

How does Client Heartbeat facilitate Contract Management?

8+ more Business Use Cases

11 buyers and buying teams have used Cuspera to assess how well Client Heartbeat solved their Customer Feedback Management needs. Cuspera uses 196 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Customer Feedback Management needs.

lightning

Peers used Client Heartbeat for Collecting feedback and competitive intelligence

Client Heartbeat Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Analytics

4.69/5 ★

Read Reviews (9)
Custom Reports

4.02/5 ★

Read Reviews (14)
CAPABILITIES RATINGS AND REVIEWS
Analytics

4.69/5 ★

Read Reviews (9)
Custom Reports

4.02/5 ★

Read Reviews (14)

Software Failure Risk Guidance

?

for Client Heartbeat

Top Failure Risks for Client Heartbeat

Client Heartbeat Profile

Company Name

Client Heartbeat

Company Website

https://www.clientheartbeat.com/

HQ Location

Employees

01-10

Financials

PRIVATE