Client Heartbeat Overview

Client-heartbeat surveys customers to measure satisfaction. Unhappy customers are identified through the software tool.

Use Cases

Customers recommend Collecting Feedback, Competitive Intelligence, Sending & Publishing Communications, as the business use cases that they have been most satisfied with while using Client Heartbeat.

Other use cases:

  • Tracking & Monitoring Communications
  • Contract Management
  • Engaging And Following Up
  • Lead Tracking
  • Market Survey
  • Referral Management
  • Customise Loyalty Program
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Business Priorities

Improve Customer Satisfaction and Acquire Customers are the most popular business priorities that customers and associates have achieved using Client Heartbeat.

Other priorities:

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Client Heartbeat Use-Cases and Business Priorities: Customer Satisfaction Data

Client Heartbeat works with different mediums / channels such as E-Mail. and Phone Calls.

Client Heartbeat's features include Embedded Survey Forms, Personalization, Dashboard, etc. and Client Heartbeat support capabilities include 24/7 Support, Email Support, AI Powered, etc. also Client Heartbeat analytics capabilities include Analytics, and Custom Reports.

Reviews

"...The tool works by sending personalized email surveys to customers (and getting industry high response rates of over 60%)...." Peer review from Featured Customers

Popular Business Setting

for Client Heartbeat

Top Industries

  • Information Technology and Services
  • Design
  • Marketing and Advertising

Popular in

  • Small Business
  • Mid Market

Client Heartbeat is popular in Information Technology And Services, Design, and Marketing And Advertising and is widely used by Small Business, and Mid Market,

Comprehensive Insights on Client Heartbeat Use Cases

How can Client Heartbeat enhance your Collecting Feedback process?

What benefits does Client Heartbeat offer for Competitive Intelligence?

How can Client Heartbeat enhance your Contract Management process?

Client Heartbeat Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Analytics

4.69/5 ★

Read Reviews (9)
Custom Reports

4.02/5 ★

Read Reviews (14)
CAPABILITIES RATINGS AND REVIEWS
Analytics

4.69/5 ★

Read Reviews (9)
Custom Reports

4.02/5 ★

Read Reviews (14)

Software Failure Risk Guidance

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for Client Heartbeat

Top Failure Risks for Client Heartbeat

Client Heartbeat Profile

Company Name

Client Heartbeat

HQ Location

Employees

01-10

Financials

PRIVATE