ControlMap: Use-Cases, Insights and Reviews | 2025 Cuspera

Cognition360 helped Advanticom improve service delivery and operational efficiency. Advanticom struggled with slow, limited reporting from ConnectWise. They chose Cognition360 for its easy cloud repo...rting and MSP-focused support. After switching, Advanticom eliminated manual pivot tables and gained real-time KPI analytics. This saved hours each week and increased value from their data.
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Lifecycle Insights helped Alt-Tech Inc. improve client engagement and save time on QBR reporting. The old process was manual and took a full day for four meetings. Clients were not engaged with the s...lide decks. With Lifecycle Insights, Alt-Tech automated reports and used real-time data. This change saved six hours per week and made meetings more impactful for clients.
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Lifecycle Manager helps Alvarez Technology Group explain IT risks to clients using visual reports. The color-coded graphics make it easy for clients to see hardware status and understand what needs a...ttention. This builds trust and helps clients plan and budget for upgrades. Alvarez Technology Group uses these reports to have open conversations and avoid surprises. Clients feel more confident and prepared for future IT needs.
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Lifecycle Manager helped Alvarez Technology Group set clear service standards for clients. ATG used asset monitoring and reporting to spot risks and prevent problems. The tool made it easy to show cl...ients which assets needed attention. This built trust and helped clients plan for upgrades and budgets. ATG saved time and money, leading to steady and increased revenue.
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Quoter helped ArcLight Group meet strict insurance compliance rules. The software let them show all security options in quotes, so clients could accept or decline each one. This removed the need for ...extra forms and made the process faster. ArcLight now documents every client choice, lowering their liability. The system also saves time and keeps client relationships strong.
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Cognition360 helped AZTech IT Solutions improve technician efficiency. The company used Team Utilization and Agreement Profitability reports. Within weeks, technician utilization increased by about 2...0 percent. Average utilization rates rose from below 75 percent to above 90 percent. AZTech IT Solutions now has better insight into customer profitability and can make smarter business decisions.
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