Coveo Google Search Appliance Replacement Overview

Coveo offers a seamless Google Search Appliance replacement with built-in relevance and recommendations. Enhance enterprise search with Coveo AI Solutions for a smarter workplace.

Use Cases

Customers recommend Content Management, Customer Feedback Management, Knowledge Management, as the business use cases that they have been most satisfied with while using Coveo Google Search Appliance Replacement.

Other use cases:

  • Engaging And Following Up
  • Social Media Analytics
  • Contract Management
  • Customer Case Management
  • Collaboration
  • Products & Pricelist Management
  • Digital Marketing
See all use cases See less use cases

Business Priorities

Enhance Customer Relationships and Improve Brand Engagement are the most popular business priorities that customers and associates have achieved using Coveo Google Search Appliance Replacement.

Other priorities:

  • Acquire Customers
  • Build Brand Awareness
  • Improve Efficiency
  • Increase Sales & Revenue
See all business priorities See less business priorities

Coveo Google Search Appliance Replacement Use-Cases and Business Priorities: Customer Satisfaction Data

Coveo Google Search Appliance Replacement works with different mediums / channels such as Website.

Reviews

"Our site is set up like a B2C site although we’re B2B. Our customers are consumers. They’re on the internet all day long, so we want to make sure that we give that same experience, even though they’re searching our site for their jobs." - Kathryn Wendorf

Popular Business Setting

for Coveo Google Search Appliance Replacement

Top Industries

  • Computer Software
  • Mechanical or Industrial Engineering
  • Information Technology and Services

Popular in

  • Enterprise

Coveo Google Search Appliance Replacement is popular in Computer Software, Mechanical Or Industrial Engineering, and Information Technology And Services and is widely used by Enterprise,

Coveo Google Search Appliance Replacement Customer wins, Customer success stories, Case studies

What benefits does Coveo Google Search Appliance Replacement offer for Content Management?

What Are the key features of Coveo Google Search Appliance Replacement for Customer Feedback Management?

How does Coveo Google Search Appliance Replacement address your Engaging And Following Up Challenges?

11 buyers and buying teams have used Cuspera to assess how well Coveo Google Search Appliance Replacement solved their business needs. Cuspera uses 197 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific business needs.

CUSTOMERS TESTIMONIALS
Coveo Google Search Appliance Replacement testimonial

Kathryn Wendorf

Senior Manager, Integrated Content

Acuity Brands
Our site is set up like a B2C site although we’re B2B. Our customers are consumers. They’re on the internet all day long, so we want to make sure that we give that same experience, even though they’re searching our site for their jobs. Testimonial By Kathryn Wendorf
Coveo Google Search Appliance Replacement testimonial

Will Hudson

Dell Technologies
Making sense of all those different resources available to employees, it can be confusing at times – and hard. One of the reasons why we adopted Coveo as our internal search is to help give some clarity to that. Testimonial By Will Hudson
Coveo Google Search Appliance Replacement testimonial

Anna Dorbyk

Global Director, Channels

Manulife
Search terms give us a good indication of what’s on employees’ minds and we use this information to proactively make decisions about content, the user experience and channel enhancements. Testimonial By Anna Dorbyk
CUSTOMERS TESTIMONIALS
Coveo Google Search Appliance Replacement testimonial

Kathryn Wendorf

Senior Manager, Integrated Content

Acuity Brands
Our site is set up like a B2C site although we’re B2B. Our customers are consumers. They’re on the internet all day long, so we want to make sure that we give that same experience, even though they’re searching our site for their jobs. Testimonial By Kathryn Wendorf
Coveo Google Search Appliance Replacement testimonial

Will Hudson

Dell Technologies
Making sense of all those different resources available to employees, it can be confusing at times – and hard. One of the reasons why we adopted Coveo as our internal search is to help give some clarity to that. Testimonial By Will Hudson
Coveo Google Search Appliance Replacement testimonial

Anna Dorbyk

Global Director, Channels

Manulife
Search terms give us a good indication of what’s on employees’ minds and we use this information to proactively make decisions about content, the user experience and channel enhancements. Testimonial By Anna Dorbyk
 

Coveo Solutions Inc (CVOSF) Q3 2026 Earnings Call Highlights: Record ...

Coveo Solutions Inc reported record subscription growth in Q3 2026, with total revenue reaching $38 million, a 12% increase year-over-year. The company secured major contracts with GE, Liberty Mutual..., and a Fortune 500 industrial leader. Coveo expanded over 80 subscriptions with existing customers like Deloitte and United Airlines. A strategic partnership with Deloitte and a memorandum with the Canadian government were announced to enhance digital services using Coveo AI.

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Business Case for Site Search: How Lexmark Chose the Right AI Search Platform

Lexmark selected Coveo's AI-powered search platform to enhance its digital customer experience and future-proof its technology investments. The decision followed a detailed evaluation process, includ...ing cross-functional collaboration and a scorecard approach, which highlighted Coveo's ability to meet Lexmark's business needs. Early implementation results have shown positive feedback, particularly in improving internal sales enablement through intent-based search capabilities.

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Coveo AI Selected by Docusign to Power Next-Generation ... - Newswire

Docusign has selected Coveo's AI-Search and Relevance Generative Answering to enhance its customer support. This collaboration aims to improve self-service success, streamline agent workflows, and en...sure consistent, relevant answers. Coveo's platform will provide scalability and intelligence to optimize Docusign's support operations, improving both agent and customer experiences.

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SAP - Computer Software

Coveo AI Search helped SAP reach an 83.5% self-service success rate. SAP unified 14–20 bodies of knowledge into one portal for over 300 million users. Coveo's hybrid search and machine learning impro...ved answer relevance and compliance. SAP deflected 1.6 million+ support cases. Analytics shifted to measure true case deflection impact.

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SAP Concur - Computer Software

Coveo helped SAP Concur reduce case volumes by 31% using GenAI. SAP Concur used Coveo's AI search, recommendations, and Generative Answering across support and self-service channels. The solution uni...fied knowledge and expanded to multiple use cases, including customer community and internal knowledge base. SAP Concur improved customer service efficiency and reduced annual cost-to-serve. Millions of users now get faster, more accurate answers, boosting customer retention.

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Xero - Computer Software

Coveo AI-Relevance MC Platform helped Xero boost self-service problem resolution rates by 20% in just 6 weeks. Xero unified its customer support experience using Coveo’s generative AI, making informa...tion easy to find for millions of users. The solution enabled Xero to move from reactive to proactive support, increasing customer satisfaction and reducing service costs. Xero extended Coveo across multiple support channels, driving customer loyalty and business growth.

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lightning

Peers used Coveo Google Search Appliance Replacement for content management and customer feedback management

Coveo Google Search Appliance Replacement Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

3.94/5 ★

Read Reviews (23)
Analytics

4.20/5 ★

Read Reviews (27)
Custom Reports

4.10/5 ★

Read Reviews (29)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

3.94/5 ★

Read Reviews (23)
Analytics

4.20/5 ★

Read Reviews (27)
Custom Reports

4.10/5 ★

Read Reviews (29)

Software Failure Risk Guidance

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for Coveo Google Search Appliance Replacement

Top Failure Risks for Coveo Google Search Appliance Replacement

Coveo Solutions Inc. News

Financial

Coveo Reports Third Quarter Fiscal 2026 Financial Results Company Announcement - Financial Times

Coveo reported its Q3 fiscal 2026 financial results, highlighting a 13% increase in SaaS subscription revenue, reaching $36.6 million. The company achieved record new business bookings, driven by its Gen AI and Commerce offerings, and secured a major customer win with a Fortune 500 company. Coveo also launched new AI solutions, including RAG-as-a-Service for AWS and a ChatGPT app, enhancing its enterprise AI capabilities.

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Awards

Coveo Named One of Canadas Top Employers for Young People in 2026

Coveo has been recognized as one of Canada's Top Employers for Young People in 2026 by Canada's Top 100 Employers. This award highlights Coveo's commitment to hiring, onboarding, and developing early-career talent, fostering a growth-oriented environment. The company emphasizes mentorship, structured learning, and real-world project involvement for interns, aiming to transition them into full-time roles.

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Financial

Coveo Announces Date of Fiscal Third Quarter 2026 Conference Call - Investing News Network

Coveo will announce its fiscal third quarter 2026 financial results on January 29, 2026, followed by a conference call hosted by key executives.

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Partnership

Government of Canada Partners with Coveo to Modernize Public Service with AI - Newswire Canada

Coveo and the Government of Canada have signed a Memorandum of Understanding to modernize public services using AI technology. This partnership aims to enhance government operations by deploying AI-powered solutions to improve service efficiency and digital sovereignty in Canada. Coveo's AI-Relevance technology will be integrated into government systems to provide faster and more intuitive access to information for Canadians.

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Coveo Solutions Inc. Profile

Company Name

Coveo Solutions Inc.

Company Website

https://www.coveo.com/en

Year Founded

2005

HQ Location

415 Mission St, 37th Floor, San Francisco, CA 94105, United States

Employees

251-500

Social

Facebook Linkedin Twitter

Financials

PRIVATE