Decisiv SRM System Overview

Decisiv SRM connects telematics information from assets to existing systems, providing new data access. The software enhances asset management through integrated data insights.

Use Cases

Customers recommend Social Media Analytics, Event Management, Relationship Management, as the business use cases that they have been most satisfied with while using Decisiv SRM System.

Other use cases:

  • Customer Case Management
  • Collaboration
  • Helpdesk Management
  • Order Management
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Decisiv SRM System Use-Cases and Business Priorities: Customer Satisfaction Data

Decisiv SRM System works with different mediums / channels such as Mobile. E-Mail. and Mobile App.

Decisiv SRM System's features include Alerts: Popups & Notifications, and Dashboard. and Decisiv SRM System support capabilities include 24/7 Support, AI Powered, Email Support, etc. also Decisiv SRM System analytics capabilities include Analytics, and Custom Reports.

Decisiv SRM System Customer wins, Customer success stories, Case studies

What benefits does Decisiv SRM System offer for Event Management?

Why is Decisiv SRM System the best choice for Relationship Management?

What makes Decisiv SRM System ideal for Collaboration?

11 buyers and buying teams have used Cuspera to assess how well Decisiv SRM System solved their business needs. Cuspera uses 125 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific business needs.

Decisiv SRM System Features

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FEATURE RATINGS AND REVIEWS
Analytics

4.38/5

Read Reviews (16)
Custom Reports

4.33/5

Read Reviews (27)
CAPABILITIES RATINGS AND REVIEWS
Analytics

4.38/5

Read Reviews (16)
Custom Reports

4.33/5

Read Reviews (27)

Software Failure Risk Guidance

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for Decisiv SRM System

Top Failure Risks for Decisiv SRM System

Decisiv Inc News

Partnership

Decisiv and Prokeep to Enhance Service and Parts Communication - Yahoo Finance

Decisiv and Prokeep are integrating their platforms to enhance service and parts communication for dealers using Decisiv's SRM platform. This integration will unify communication streams, improve service scheduling, and provide proactive maintenance reminders. The integration is in pilot and will be available in early 2026, aiming to reduce service delays and improve dealership productivity.

Executive

Decisiv Names Jeff Clark to the Role of Chief Product Officer - Yahoo Finance

Decisiv has appointed Jeff Clark as Chief Product Officer to lead product strategy and innovation. With extensive experience in enterprise software and telematics, Clark will drive the growth of Decisiv's Service Relationship Management (SRM) platform and ecosystem, enhancing data-driven service performance for OEMs, fleets, and dealers.

Executive

Decisiv names Tim Hardin as CEO - TheTrucker.com

Decisiv names Tim Hardin as CEO - TheTrucker.com

Product

Decisiv launches fleet scorecard

Decisiv has introduced a new quarterly Fleet Best Practices Scorecard for fleets using its SRM platform. This tool, available at no cost, helps fleets measure performance by tracking metrics like days out of service and digital communications with service providers. It aims to improve asset availability and benchmark performance across service networks.

Decisiv Inc Profile

Company Name

Decisiv Inc

Company Website

https://www.decisiv.com/

HQ Location

10900 Nuckols Road Suite 300 Glen Allen, VA 23060 U.S.A

Employees

51-100

Social

Financials

SERIES C