Deepgram Overview

Deepgram transforms voice data into actionable insights with its Speech-to-Text (STT), Text-to-Speech (TTS), and Voice Agent APIs. Designed for enterprise needs, it delivers real-time accuracy and scalability. Whether you're a startup or a large enterprise, Deepgram's platform supports diverse voice AI applications. Its APIs make it easy to integrate voice capabilities into existing systems, unlocking new possibilities for customer interaction and data analysis. A standout feature is its ability to handle large volumes of voice data efficiently, making it a valuable tool for businesses looking to leverage voice technology at scale.

Use Cases

Customers recommend Helpdesk Management, Lead Qualification: Technographic, Sales Call Management, as the business use cases that they have been most satisfied with while using Deepgram.

Other use cases:

  • Business Development
  • Onboarding
  • Trade Show Marketing
  • Forecasting
  • Products & Pricelist Management
  • Contract Management
  • Sending & Publishing Communications
See all use cases See less use cases

Business Priorities

Increase Sales & Revenue and Launch New Products are the most popular business priorities that customers and associates have achieved using Deepgram.

Deepgram Use-Cases and Business Priorities: Customer Satisfaction Data

Deepgram works with different mediums / channels such as Phone Calls. and Promotions.

Deepgram's features include Recording, and Voice Transcription. and Deepgram support capabilities include AI Powered, 24/7 Support, Phone Support, etc. also Deepgram analytics capabilities include Custom Reports, and Analytics.

Deepgram offers real-time speech-to-text and text-to-speech APIs powered by advanced voice AI models. It ensures low latency, high quality, and scalable low-cost solutions.

Deepgram Customer wins, Customer success stories, Case studies

What Are the key features of Deepgram for Helpdesk Management?

What solutions does Deepgram provide for Lead Qualification: Technographic?

16 buyers and buying teams have used Cuspera to assess how well Deepgram solved their business needs. Cuspera uses 179 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific business needs.

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Peers used Deepgram for helpdesk management and lead qualification: technographic

Deepgram Features

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FEATURE RATINGS AND REVIEWS
AI Powered

4.29/5

Read Reviews (16)
Custom Reports

3.74/5

Read Reviews (11)
Analytics

3.63/5

Read Reviews (23)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.29/5

Read Reviews (16)
Custom Reports

3.74/5

Read Reviews (11)
Analytics

3.63/5

Read Reviews (23)

Software Failure Risk Guidance

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for Deepgram

Top Failure Risks for Deepgram

Deepgram, Inc. News

Product

Deepgram Achieves Key Milestone on Path to Delivering Next-Gen ...

Deepgram has developed a groundbreaking speech-to-speech (STS) model that eliminates the need for text conversion, enhancing real-time voice interactions by preserving nuances and emotional tones. This innovation, part of Deepgram's enterprise-ready voice AI platform, promises improved latency and naturalness, offering businesses a competitive edge in deploying scalable voice AI solutions.

Partnership

Deepgram Brings Low-Latency Speech Recognition and TTS to Amazon Connect

Deepgram has integrated its speech-to-text (STT) and text-to-speech (TTS) models with Amazon Connect and Amazon Lex. This integration enables real-time transcription, low-latency voice bots, and analytics within AWS environments. The collaboration aims to enhance customer experience scenarios with higher accuracy and flexibility, allowing seamless deployment in AWS.

Product

Deepgram Launches Streaming Speech, Text, and Voice Agents on Amazon ...

Deepgram has launched a native integration with Amazon SageMaker AI, offering real-time speech-to-text, text-to-speech, and voice agent capabilities with sub-second latency. This integration allows enterprises to deploy voice-powered applications within AWS environments, enhancing security and compliance. Deepgram's collaboration with AWS includes a multi-year Strategic Collaboration Agreement to boost enterprise adoption of voice AI technologies.

Awards

Deepgram Receives 2025 Voice AI Technology Excellence Award from ...

Deepgram's Nova-3 model received the 2025 Voice AI Technology Excellence Award from TMC for its exceptional accuracy, real-time multilingual transcription, and self-serve customization capabilities. The model excels in noisy environments and offers a leading word error rate, enhancing voice-powered applications across industries like healthcare and finance.

Deepgram, Inc. Profile

Company Name

Deepgram, Inc.

Company Website

https://deepgram.com/

HQ Location

180 Capp St, San Francisco, California 94110, US

Employees

11-50

Social

Financials

SERIES A