dunnhumby Overview

Dunnhumby helps retailers and brands perfect shopping science through customer data analytics. They specialize in grocery, retail pharmacy, and financial services.

Use Cases

Customers recommend Media Planning, Engagement Management, Measuring Customer Satisfaction, as the business use cases that they have been most satisfied with while using dunnhumby.

Other use cases:

  • Customise Loyalty Program
  • Merchandising
  • Category Management
  • Trade Show Marketing
  • Sending & Publishing Communications
  • Lifetime Value Management
  • Collaboration
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Business Priorities

Increase Sales & Revenue and Acquire Customers are the most popular business priorities that customers and associates have achieved using dunnhumby.

Other priorities:

  • Enhance Customer Relationships
  • Improve Brand Engagement
  • Build Brand Awareness
  • Improve ROI
  • Scale Best Practices
  • Improve Efficiency
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dunnhumby Use-Cases and Business Priorities: Customer Satisfaction Data

dunnhumby works with different mediums / channels such as Offline. Point Of Sale. Promotions etc.

dunnhumby's features include Personalization. and dunnhumby support capabilities include 24/7 Support, AI Powered, Email Support, etc. also dunnhumby analytics capabilities include Analytics, and Custom Reports.

dunnhumby Customer wins, Customer success stories, Case studies

What solutions does dunnhumby provide for Media Planning?

How does dunnhumby facilitate Engagement Management?

What solutions does dunnhumby provide for Measuring Customer Satisfaction?

How does dunnhumby facilitate Customise Loyalty Program?

How can dunnhumby enhance your Merchandising process?

11 buyers and buying teams have used Cuspera to assess how well dunnhumby solved their business needs. Cuspera uses 254 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific business needs.

lightning

Peers used dunnhumby for media planning and engagement management

dunnhumby Features

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  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

2.99/5 ★

Read Reviews (1)
Analytics

4.39/5 ★

Read Reviews (41)
Custom Reports

4.20/5 ★

Read Reviews (36)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

2.99/5 ★

Read Reviews (1)
Analytics

4.39/5 ★

Read Reviews (41)
Custom Reports

4.20/5 ★

Read Reviews (36)

Software Failure Risk Guidance

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for dunnhumby

Overall Risk Meter

Low Medium High

Top Failure Risks for dunnhumby

DunnHumby News

Executive

Kiran Sheena departs dunnhumby for B2B Marketing Director role at Nectar360

Kiran Sheena, previously Head of Client Marketing at dunnhumby, has joined Nectar360 as B2B Marketing Director. Sheena's tenure at dunnhumby included significant achievements such as winning the Media Brand of the Year award. Nectar360 operates the UK loyalty program Nectar and manages Sainsburys shopper marketing services.

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Product

Costco Repeats as Canada's Top Grocery Retailer for 2025, dunnhumby Reports

Dunnhumby has named Costco as Canada's top grocery retailer for 2025 in its Retailer Preference Index (RPI). The study, analyzing customer and financial data, highlights Costco's strong performance in pricing and promotions. Maxi, Food Basics, and Real Canadian Superstore follow closely. The RPI provides insights for retailers to adjust strategies to meet customer needs.

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Product

dunnhumby Launches Incubation Program to Turn Bold Entrepreneurial Ideas into Scalable Innovation for Brands & Retailers

Dunnhumby has launched "dunnhumby Incubate," a program aimed at co-developing innovative technologies with startups in data science, AI, and retail tech. The program includes an Incubate Portal for external proposals and a dh Incubate Competition for internal innovation. It focuses on areas like AI-driven innovation and consumer insights, with an emphasis on sustainability and health.

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Partnership

Augmodo + dunnhumby Forecast How Spatial AI Will Revolutionize Retail - Yahoo Finance

Dunnhumby and Augmodo have partnered to leverage spatial AI and augmented reality to transform retail experiences. This collaboration aims to personalize shopping and enhance store operations through wearables and smart technology, offering real-time inventory tracking and customer insights. The initiative is set to revolutionize retail by integrating digital intelligence into physical spaces.

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DunnHumby Profile

Company Name

DunnHumby

Company Website

https://www.dunnhumby.com/

HQ Location

184 Shepherds Bush Road, Brook Green, London W6 7NL, GB

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