FactoryTalk: Use-Cases, Insights and Reviews | 2025 Cuspera

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FactoryTalk - FACTORY AUTOMATION SYSTEM DESIGN SOFTWARE

FactoryTalk Overview

FactoryTalk software supports advanced industrial applications, including IoT. It is built for an ecosystem of interconnected solutions.

Use Cases

Customers recommend Advertisement, Social Media Analytics, Collaboration, as the business use cases that they have been most satisfied with while using FactoryTalk.

Other use cases:

Engagement Management
Proposal & Quote Management
Digital Signature
Products & Pricelist Management
Lead Qualification: Technographic
Distribution Management
Customer Case Management

See all use cases See less use cases

Business Priorities

Grow Market Share and Acquire Customers are the most popular business priorities that customers and associates have achieved using FactoryTalk.

Other priorities:

Enhance Customer Relationships
Improve Digital And Social Presence
Improve Efficiency

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FactoryTalk Use-Cases and Business Priorities: Customer Satisfaction Data

FactoryTalk works with different mediums / channels such as Offline. On Premises. Website etc.

FactoryTalk's features include Dashboard, and Personalization. and FactoryTalk support capabilities include 24/7 Support, Email Support, Chat Support, etc. also FactoryTalk analytics capabilities include Custom Reports, and Analytics.

Reviews

"...Enhanced good inventory control,good flow of business management,selling and advertisement of products and has helped in making checkout very fast...." Peer review by ELIZABETH W, Pharmacist

Popular Business Setting

for FactoryTalk

Top Industries

Oil & Energy
Entertainment
Pharmaceuticals

Popular in

Mid Market
Small Business
Enterprise

FactoryTalk is popular in Oil & Energy, Entertainment, and Pharmaceuticals and is widely used by Mid Market, Small Business, and Enterprise.

Comprehensive Insights on FactoryTalk Use Cases

Why is FactoryTalk the best choice for Advertisement?

How can FactoryTalk optimize your Collaboration Workflow?

What makes FactoryTalk ideal for Engagement Management?

8+ more Business Use Cases

11 buyers and buying teams have used Cuspera to assess how well FactoryTalk solved their business needs. Cuspera uses 280 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific business needs.

Case Studies

CASE STUDY McGregor Metal

McGregor Metal, a metal stamping company in Springfield, OH, wanted to transition from the legacy Plex Classic interface to Plex UX. They aimed to automate more plant floor processes and align growth... with modern technology. They used Plex ERP and MES to digitize operations and optimize processes. The transition to Plex UX will enhance automation and modernize their ERP/MES solutions, sustaining their competitive edge.

CASE STUDY The Royal Mint

The Royal Mint faced a challenge in developing a new precious metals recovery solution to commercial volumes. They partnered with Rockwell Automation to install a PlantPAx Distributed Control System,... which included operator and engineer workstations and broader infrastructure works. As a result, gold was successfully extracted in the first run, and 500 metric tons of e-waste were processed, surpassing the FY24/25 target of 400 metric tons. The plant has proven its commercial potential and is set for wider deployment.

CASE STUDY Everyday Technologies

Everyday Technologies faced challenges with an outdated ERP system that lacked forecasting and real-time data capabilities. They implemented Plex ERP, a cloud-based solution, to modernize operations ...and create a live inventory. This led to a 20% reduction in on-hand inventory within the first three months and improved forecasting capabilities up to 6 months in advance. The new system also enhanced real-time decision-making and operational efficiency.

Manufacturing

CASE STUDY Strand Products, Inc.

Strand Products faced challenges with their existing ERP system, which relied on eight different programs, leading to inefficiencies and delays. They implemented Plex ERP to automate and digitize the...ir operations. As a result, they achieved a 40% revenue growth and a 7% improvement in gross margin. The new system also improved compliance processes and provided real-time visibility into production, enhancing decision-making and operational efficiency.

CASE STUDY Greatech Technology Berhad

Greatech Technology Berhad needed a flexible system design to serve various industries like solar, semiconductor, and life sciences. They used Rockwell Automation's Independent Cart Technology, inclu...ding MagneMover LITE and QuickStick systems, to meet these needs. This solution allowed for flexible configurations, system scalability, and increased workforce productivity. A key life sciences customer reduced their footprint by 25% using the MagneMover LITE. The unified platform also reduced engineering hours and improved system mastery.

Automotive

CASE STUDY ParkOhio

ParkOhio faced challenges with outdated ERP systems and needed real-time data for better decision-making. They implemented Plex ERP and MES solutions to automate processes and integrate new plants qu...ickly. This led to improved quality control, reduced costs, and increased profitability. The company can now access real-time data, enhancing their ability to monitor and improve operations.

Peers used FactoryTalk for advertisement and social media analytics

FactoryTalk Features

Low
Medium
High

FEATURE	RATINGS AND REVIEWS
AI Powered	2.90/5 ★ Read Reviews (2)
Custom Reports	4.22/5 ★ Read Reviews (59)
Analytics	4.11/5 ★ Read Reviews (25)

CAPABILITIES	RATINGS AND REVIEWS
AI Powered	2.90/5 ★ Read Reviews (2)
Custom Reports	4.22/5 ★ Read Reviews (59)
Analytics	4.11/5 ★ Read Reviews (25)

Software Failure Risk Guidance

for FactoryTalk

Overall Risk Meter

Low Medium High

Top Failure Risks for FactoryTalk

Rockwell Automation Inc. News

Product 12/06/2025

Rockwell Automation launches OptixEdge for industrial data processing - Engineering.com

Rockwell Automation has launched OptixEdge, a new industrial data processing solution designed to streamline data collection and analysis at the edge for manufacturing environments. OptixEdge enables real-time insights, supports integration with existing automation systems, and enhances operational efficiency for industrial users. The platform targets digital transformation initiatives by improving data accessibility and decision-making in industrial automation.

Customer 26/05/2025

Volga Reduces Control Panel Wiring Time by 66% with Rockwell Automation's EtherNet/IP In-cabinet Solution - PR Newswire

Volga achieved a 66% reduction in control panel wiring time by deploying Rockwell Automation's EtherNet/IP in-cabinet solution. This implementation highlights the efficiency gains possible with Rockwell Automation's industrial networking technology in manufacturing automation.

Product 12/05/2025

Rockwell Automation Launches PharmaSuite 12.00 to Accelerate Secure, Scalable Deployments

Rockwell Automation has released PharmaSuite 12.00, designed to enable faster, secure, and scalable deployments for pharmaceutical manufacturing. The new version enhances production management, supports regulatory compliance, and improves integration with enterprise systems, helping life sciences companies streamline operations and ensure data integrity.

Product 12/05/2025

Rockwell Automation Launches PharmaSuite 12.00 to Accelerate Secure, Scalable Deployments - Taiwan News

Rockwell Automation has launched FactoryTalk PharmaSuite 12.00, the newest version of its manufacturing execution system (MES) for pharmaceutical and biopharmaceutical manufacturers. This update enhances secure, scalable deployments, streamlines system management, and boosts flexibility. PharmaSuite 12.00 aims to accelerate time-to-value and support compliance in regulated manufacturing environments.

Rockwell Automation Inc. Profile

Company Name

Rockwell Automation Inc.

Company Website

https://www.rockwellautomation.com

HQ Location

Milwaukee, WI

Employees

10001+

Social

Financials

IPO