IBM watsonx Assistant Reviews

11 buyers and buying teams have used Cuspera to assess how well IBM watsonx Assistant solved their business needs. Cuspera uses 0 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific business needs.

Case Studies

COMPANY CASE STUDIES
IBM watsonx Assistant case study

IBM
CASE STUDY IBM

IBM used watsonx Orchestrate to improve their HR support with AskHR. The solution automated over 80 HR tasks and handled more than 2.1 million employee conversations each year. IBM saw a 40% reduction in HR operational costs over four years. AskHR achieved a 94% containment rate for common question...s and reduced support tickets by 75% since 2016. Productivity in some HR tasks improved by up to 75% through AI-powered automation.

Read More
IBM watsonx Assistant case study

Scuderia Ferrari HP
CASE STUDY Scuderia Ferrari HP

IBM Consulting helped Scuderia Ferrari HP redesign their fan engagement app. The new app uses IBM watsonx technology and a hybrid cloud infrastructure. It delivers race insights, interactive features, and personalized content. After launch, daily active users doubled and average time spent in-app r...ose by 35%. The app now serves as a digital hub for Ferrari fans worldwide.

Read More
IBM watsonx Assistant case study

Scottish Government
CASE STUDY Scottish Government

Oracle Cloud helped the Scottish Government replace old HR and finance systems. IBM Consulting led the move to a shared services platform. The new system unified finance, HR, and payroll data. Within three weeks, payroll for 20,000 employees ran smoothly. The project set a foundation to expand shar...ed services to more public bodies. IBM's partnership and tools made the complex migration a success.

Read More

IT and Other Capabilities

for IBM watsonx Assistant

  • Low
  • Medium
  • High
CAPABILITIES (DATA) RATINGS AND REVIEWS
CAPABILITIES (DATA) RATINGS AND REVIEWS
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
CAPABILITIES (OTHER) RATINGS AND REVIEWS
CAPABILITIES (OTHER) RATINGS AND REVIEWS

Software Failure Risk Guidance

?

for IBM watsonx Assistant

Top Failure Risks for IBM watsonx Assistant

Vendor Profile Details

Company Name

International Business Machines Corporation

Company Website

https://www.ibm.com/uk-en

Year Founded

1911

HQ Location

1, New Orchard Road Armonk New York 10504-1722 USA

Employees

10001+

Social

Facebook Linkedin Twitter

Financials

IPO