Informatica Cloud MDM - Customer 360 for Salesforce Overview

Informatica-Cloud-MDM---Customer-360-for-Salesforce integrates on-premises and SaaS data. Users can access necessary data timely and efficiently.

Here's the scoop on Informatica Cloud MDM - Customer 360 for Salesforce! We've gathered over 51 insights from folks who use it, and know it inside out—from peer reviews to customer testimonials and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.

Do you need to check if Informatica Cloud MDM - Customer 360 for Salesforce is right for your needs? Our Cuspera AI engine can evaluate how Informatica Cloud MDM - Customer 360 for Salesforce fits your specific business needs, industry, and context. Get your personalized assessment report today.

Informatica Cloud MDM - Customer 360 for Salesforce supports business activities such as:

  • Contact List Management
  • Workflow Management
  • Performance Management
  • Customise Loyalty Program
  • Engagement Management

Informatica Cloud MDM - Customer 360 for Salesforce can help you with many business goals, such as Enhance Customer Relationships, and Acquire Customers. As a solution, Informatica Cloud MDM - Customer 360 for Salesforce's capabilities include Recording.

Informatica Cloud MDM - Customer 360 for Salesforce was founded in 1993. Utilities Vertical is its biggest customer base.

Reviews

"...Informatica Cloud MDM includes Cloud MDM Customer 360 for Salesforce, allowing users to trust in customer and contact data with integrated data management that maximizes the capabilities of Salesforce...." Peer review

Informatica Cloud MDM - Customer 360 for Salesforce Reviews

11 buyers and buying teams have used Cuspera to assess how well Informatica Cloud MDM - Customer 360 for Salesforce solved their business needs. Cuspera uses 51 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific business needs.

Business Priorities

Enhance Customer Relationships and Acquire Customers are the most popular business priorities peers achieved using Informatica Cloud MDM - Customer 360 for Salesforce.

Other priorities:

See all business priorities See less business priorities

Use Cases

Peers recommend Contact List Management , Workflow Management , Performance Management , as the business use cases that they have been most satisfied while using Informatica Cloud MDM - Customer 360 for Salesforce.

See all use cases

Read Peer Reviews and Expert Experience for Business Use Cases

BUSINESS USE CASES RATINGS CUSTOMER AND EXPERT EXPERIENCES
Contact List Management

3.88/5 ★

Read Reviews (2)

"...Informatica Cloud MDM includes Cloud MDM Customer 360 for Salesforce, allowing users to trust in customer and contact data with integrated data management that maximizes the capabilities of Salesforce...."
Workflow Management

3.42/5 ★

Read Reviews (1)

"...Workflow for manual merge of contacts...."
Performance Management

3.42/5 ★

Read Reviews (1)

"...Cloud MDM is used to perform master data management services with salesforce.com...."
PEER EXPERIENCES
Contact List Management

3.88/5 ★

Read Reviews (2)

"...Informatica Cloud MDM includes Cloud MDM Customer 360 for Salesforce, allowing users to trust in customer and contact data with integrated data management that maximizes the capabilities of Salesforce...." Peer review
Workflow Management

3.42/5 ★

Read Reviews (1)

"...Workflow for manual merge of contacts...." Peer review by Executive in Corporate
Performance Management

3.42/5 ★

Read Reviews (1)

"...Cloud MDM is used to perform master data management services with salesforce.com...." Peer review by Executive in Corporate

Case Studies

COMPANY CASE STUDIES
Informatica Cloud MDM - Customer 360 for Salesforce case study

Emeria
CASE STUDY Emeria

Emeria, a large real estate services company, faced challenges with data management due to rapid growth and acquisitions. They needed a modern data management approach to handle data from multiple brands and countries. Using Informatica's Intelligent Data Management Cloud, Emeria implemented MDM Sa...aS, data integration, and data quality services. This helped them build a central data foundation, improving data trust and decision-making. The solution supported their cloud-first strategy and addressed data quality issues, enhancing operational efficiency.

Read More
Informatica Cloud MDM - Customer 360 for Salesforce case study

Helia
CASE STUDY Helia

Helia, a lenders mortgage insurer, faced challenges with fragmented data and increasing data volumes. They replaced their data environment with a centralized AI-enabled cloud platform using Informatica. This change allowed for 3x faster claims processing and rapid AI-powered data discovery. The pla...tform also enabled seamless multi-system data integration and a comprehensive data inventory. Helia's goal was to provide governance and quality tools to everyone in the organization, enhancing data management and innovation.

Read More
Informatica Cloud MDM - Customer 360 for Salesforce case study

Holiday Inn Club Vacations
CASE STUDY Holiday Inn Club Vacations

Holiday Inn Club Vacations (HICV) wanted to improve customer experiences by unifying customer data. They used Informatica's cloud Master Data Management, Data Governance, and Data Quality solutions. This provided a 360-degree view of each member, enhancing personalization and loyalty. The cloud mig...ration took less than 4 months, consolidating over 7 systems and creating 350K+ unified member views. This transformation allowed HICV to better understand and serve their customers, improving data trust and operational efficiency.

Read More

Based on peer insights

Cuspera recommends Informatica Cloud MDM - Customer 360 for Salesforce for

Use Cases Contact List Management , Workflow Management , Performance Management
Features Recording
Business Priorities Enhance Customer Relationships, Acquire Customers
Industries Utilities, Pharmaceuticals, Retail

Popular Business Setting

for Informatica Cloud MDM - Customer 360 for Salesforce

Top Industries

  • Utilities
  • Pharmaceuticals
  • Retail

Popular in

  • Enterprise

Peer and Expert Opinion on Features

for Informatica Cloud MDM - Customer 360 for Salesforce

  • Low
  • Medium
  • High
FEATURES RATINGS AND REVIEWS
Recording

3.31/5 ★

Read Reviews (5)
FEATURES RATINGS AND REVIEWS
Recording

3.31/5 ★

Read Reviews (5)

IT and Other Capabilities

for Informatica Cloud MDM - Customer 360 for Salesforce

  • Low
  • Medium
  • High
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Import

3.65/5 ★

Read Reviews (8)
Data Export

3.58/5 ★

Read Reviews (6)
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Import

3.65/5 ★

Read Reviews (8)
Data Export

3.58/5 ★

Read Reviews (6)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
24/7 Support

3.62/5 ★

Read Reviews (4)
Email Support

2.91/5 ★

Read Reviews (1)
Chat Support

2.91/5 ★

Read Reviews (1)
Phone Support

2.91/5 ★

Read Reviews (1)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
24/7 Support

3.62/5 ★

Read Reviews (4)
Email Support

2.91/5 ★

Read Reviews (1)
Chat Support

2.91/5 ★

Read Reviews (1)
Phone Support

2.91/5 ★

Read Reviews (1)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
Custom Reports

3.31/5 ★

Read Reviews (5)
Analytics

2.91/5 ★

Read Reviews (1)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
Custom Reports

3.31/5 ★

Read Reviews (5)
Analytics

2.91/5 ★

Read Reviews (1)

Software Failure Risk Guidance

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for Informatica Cloud MDM - Customer 360 for Salesforce

Top Failure Risks for Informatica Cloud MDM - Customer 360 for Salesforce

Vendor Profile Details

Company Name

Informatica Inc

Company Website

https://www.informatica.com/

Year Founded

1993

HQ Location

2100 Seaport Blvd Redwood City, CA 94063 USA

Employees

1001-5000

Social

Facebook Linkedin Twitter

Financials

IPO