JustRelate CX Cloud Overview
Discover comprehensive insights into JustRelate CX Cloud. Learn more about product features, capabilities and expert reviews based on 16 insights and explore use-cases showcasing how JustRelate CX Cloud enhances Helpdesk management and drives growth.
Here’s the scoop on JustRelate CX Cloud! We've gathered over 16 insights from folks who use it, and know it inside out—from peer reviews to customer testimonials and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.
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JustRelate CX Cloud supports business activities such as:
- Helpdesk Management
- Event Management
It can help manage these activities if you use Phone Calls and Newsletter for these needs.
JustRelate CX Cloud Reviews
11 buyers and buying teams have used Cuspera to assess how well JustRelate CX Cloud solved their business needs. Cuspera uses 16 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific business needs.
Use Cases
Peers recommend Helpdesk Management , Event Management , as the business use cases that they have been most satisfied while using JustRelate CX Cloud.
Read Peer Reviews and Expert Experience for Business Use Cases
| BUSINESS USE CASES | RATINGS | CUSTOMER AND EXPERT EXPERIENCES |
|---|---|---|
| Helpdesk Management with Phone Calls and Newsletter |
3.90/5 ★ |
"...Newsletter handling (generation, personalization, shipping, evaluation) Helpdesk and call-center support, e.g. ticketing, status overview, form integration, support-case databank (FAQ) Integrated complaint management...." CRM as software-as-a-service |
| Event Management |
3.72/5 ★ |
"...Customer care made easy with mailing, query and event management. ..." CRM as software-as-a-service |
| PEER EXPERIENCES | |
|---|---|
| Helpdesk Management with Phone Calls and Newsletter |
3.90/5 ★ |
"...Newsletter handling (generation, personalization, shipping, evaluation) Helpdesk and call-center support, e.g. ticketing, status overview, form integration, support-case databank (FAQ) Integrated complaint management...." CRM as software-as-a-service |
|
| Event Management |
3.72/5 ★ |
"...Customer care made easy with mailing, query and event management. ..." CRM as software-as-a-service |
|
IT and Other Capabilities
for JustRelate CX Cloud
- Low
- Medium
- High
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| Phone Support | Read Reviews (1) |
| 24/7 Support | Read Reviews (1) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| Phone Support | Read Reviews (1) |
| 24/7 Support | Read Reviews (1) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|
Software Failure Risk Guidance
?for JustRelate CX Cloud
Top Failure Risks for JustRelate CX Cloud
Vendor Profile Details
Company Name
JustRelate Group GmbH
Company Website
https://www.justrelate.com/HQ Location
Kitzingstraße 15 12277 Berlin Germany
Employees
101-250
Social
Financials
PRIVATE
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