lemtalk Overview

Lemtalk integrates customer support and live chat into Slack. Tickets from email, Facebook, SMS, or Live Chat are managed directly within Slack.

Use Cases

Customers recommend Knowledge Management, Collaboration, Helpdesk Management, as the business use cases that they have been most satisfied with while using lemtalk.

Other use cases:

  • Workflow Management
  • Tracking & Monitoring Communications
  • Monitoring Social Media
  • Generation Of New Leads
  • Engaging And Following Up
  • Conversion Management
  • Sending & Publishing Communications
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Business Priorities

Improve Internal Communications and Acquire Customers are the most popular business priorities that customers and associates have achieved using lemtalk.

Other priorities:

  • Enhance Customer Relationships
  • Increase Sales & Revenue
  • Scale Best Practices
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lemtalk Use-Cases and Business Priorities: Customer Satisfaction Data

lemtalk works with different mediums / channels such as Chat. E-Mail. Phone Calls etc.

lemtalk's features include Ticketing, and Widgets. and lemtalk support capabilities include Chat Support, 24/7 Support, Email Support, etc. also lemtalk analytics capabilities include Custom Reports, and Analytics.

Reviews

"...Talkus seamless integrates into our team Slack space, allowing us to handle chat and phone support tickets in the same place where we collaborate with one another all day, every day...." Peer review by Administrator

Popular Business Setting

for lemtalk

Top Industries

  • Internet
  • Education
  • Computer Software

Popular in

  • Small Business
  • Mid Market
  • Large Enterprise

lemtalk is popular in Internet, Education, and Computer Software and is widely used by Small Business, Mid Market, and Large Enterprise.

Comprehensive Insights on lemtalk Use Cases

What benefits does lemtalk offer for Knowledge Management?

How does lemtalk address your Helpdesk Management Challenges?

lemtalk Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Custom Reports

2.85/5 ★

Read Reviews (7)
CAPABILITIES RATINGS AND REVIEWS
Custom Reports

2.85/5 ★

Read Reviews (7)

Software Failure Risk Guidance

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for lemtalk

Overall Risk Meter

Low Medium High

Top Failure Risks for lemtalk

lemtalk Profile

Company Name

lemtalk

Year Founded

2015

HQ Location

United States - France

Employees

1-10

Social

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Financials

SEED