LogMeIn OpenVoice: Use-Cases, Insights and Reviews | 2025 Cuspera

ASHL Group is a financial advisory services firm in the UK. They needed to support many employees working from home. They used LogMeIn Resolve to provide remote IT support. This helped their IT team ...work more efficiently and effectively. The solution also allowed them to monitor devices and fix problems before they became bigger issues.
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Helpdesq is an IT services company. They wanted to give better IT support to their customers. They used LogMeIn Resolve for remote support and management. Their engineers liked the camera-share featu...re the most. This feature helped them improve their service. They also liked the easy-to-use tools and good support from GoTo.
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Telecom Technicians, Inc. had trouble managing and monitoring both company and customer equipment. They used many IT support and management tools, which made things hard and costly. They switched to ...LogMeIn Resolve in December 2022. This helped them cut the number of tools by 80%. They reduced IT spending by nearly 70%. Their IT manager could support 50% more customers.
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LogMeIn helped a large nonprofit organization improve remote IT support. The nonprofit switched from TeamViewer due to compatibility issues and complex processes. Their IT team of 30 supports over 5,...500 users. LogMeIn gave them faster connections and better user satisfaction. The team also saw increased efficiency in their support operations.
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LogMeIn Resolve helped Adviser Services Holdings Limited support its hybrid workforce. The company used the software to provide remote IT support for employees working from anywhere. ASHL Group impro...ved IT support efficiency and effectiveness by consolidating around one solution. The team also added proactive endpoint monitoring and fault diagnosis to keep devices running well. The Head of IT says the IT team could not work as well without LogMeIn Resolve.
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LogMeIn Resolve helps Helpdesq deliver people-focused IT support. The platform's all-in-one remote support and management features make work easier for engineers. Helpdesq values the unique camera-sh...are tool, which improves customer service. Proactive remote monitoring and responsive support from GoTo developers add more value. Helpdesq uses LogMeIn Resolve to support small and medium businesses.
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