Lumoa Overview

Lumoa enables prioritization and investment in impactful brand, product, and customer experiences. The platform simplifies decision-making for memorable engagements.

Use Cases

Customers recommend Customer Feedback Management, Workflow Management, Engagement Management, as the business use cases that they have been most satisfied with while using Lumoa.

Other use cases:

  • Helpdesk Management
  • Call Transcription
  • Business Development
  • Lead Analytics
  • Competitive Intelligence
  • Customise Loyalty Program
  • Identify Target Customers
See all use cases See less use cases

Business Priorities

Enhance Customer Relationships and Scale Best Practices are the most popular business priorities that customers and associates have achieved using Lumoa.

Other priorities:

  • Acquire Customers
  • Improve Efficiency
  • Increase Sales & Revenue
See all business priorities See less business priorities

Lumoa Use-Cases and Business Priorities: Customer Satisfaction Data

Lumoa works with different mediums / channels such as Promotions, Website, Phone Calls, etc.

Lumoa's features include Dashboard, Feedback Surveys, Voice Transcription, etc.

Reviews

"...The voice of the customer is now an essential part of our development process and Lumoa provides the answers to the questions we have and leads us to the customer-feedback based decisions...." Peer review by Kaisa Mikkola, Head of the Clinic, Hygga

Popular Business Setting

for Lumoa

Top Industries

  • Information Technology and Services
  • Retail
  • Health, Wellness and Fitness

Popular in

  • Small Business
  • Mid Market

Lumoa is popular in Information Technology And Services, Retail, and Health, Wellness And Fitness and is widely used by Small Business, and Mid Market,

Comprehensive Insights on Lumoa Use Cases

What solutions does Lumoa provide for Customer Feedback Management?

Why is Lumoa the best choice for Engagement Management?

18+ more Business Use Cases

11 buyers and buying teams have used Cuspera to assess how well Lumoa solved their business needs. Cuspera uses 483 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific business needs.

lightning

Peers used Lumoa for customer feedback management and workflow management

Lumoa Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.72/5 ★

Read Reviews (38)
Analytics

4.77/5 ★

Read Reviews (88)
Custom Reports

4.64/5 ★

Read Reviews (57)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.72/5 ★

Read Reviews (38)
Analytics

4.77/5 ★

Read Reviews (88)
Custom Reports

4.64/5 ★

Read Reviews (57)

Software Failure Risk Guidance

?

for Lumoa

Overall Risk Meter

Low Medium High

Top Failure Risks for Lumoa

Lumoa Feeds

Product News – June 2024

Lumoa Product News for June 2024 Hey everyone! Lovely seeing you again, back with more exciting Lumoa updates! We have had a doozy of a month, with lots of features that we think will make Lumoa better for you. Let’s get started! Insights Summaries now show highlights We wanted you to feel like you could […]

The post Product News – June 2024 appeared first on Lumoa.

27/06/2024 - source

Product News – May 2024

Lumoa Product News for May 2024 Hey everyone! Lovely seeing you again, back with more exciting Lumoa updates! We have had a doozy of a month, with lots of features that we think will make Lumoa better for you. Let’s get started! Export Impact page to PDF We now offer the ability for you to export […]

The post Product News – May 2024 appeared first on Lumoa.

29/05/2024 - source

Product News – April 2024

Lumoa Product News for April 2024 Hey everyone! Lovely seeing you again, back with more exciting Lumoa updates! We have had a doozy of a month, with lots of features that we think will make Lumoa better for you. Let’s get started! Topics can now be created with GPT Lumoa has had an AI that can […]

The post Product News – April 2024 appeared first on Lumoa.

29/05/2024 - source

Lumoa Profile

Company Name

Lumoa

Company Website

https://lumoa.me

HQ Location

Kampinkuja 2, Helsinki, Southern Finland 00100, FI

Employees

1-10

Social

Financials

SEED