M-files Overview

M-Files offers a metadata-driven document management platform. Businesses gain a leading edge with M-Files' innovative solutions.

Use Cases

Customers recommend Workflow Management, Sales Document Management, Content Management, as the business use cases that they have been most satisfied with while using M-files.

Other use cases:

  • Collaboration
  • Communication Management
  • Engagement Management
  • Competitive Intelligence
  • Training & Onboarding
  • Compliance & Governance
  • Customer Case Management
See all use cases See less use cases

Business Priorities

Enhance Customer Relationships and Enter New Markets Internationally Or Locally are the most popular business priorities that customers and associates have achieved using M-files.

Other priorities:

  • Acquire Customers
  • Improve ROI
  • Improve Efficiency
  • Improve Internal Communications
  • Improve Digital And Social Presence
  • Scale Best Practices
  • Grow Market Share
  • Increase Sales & Revenue
  • Establish Thought Leadership
  • Improve Visibility
  • Improve Stakeholder Relations
  • Manage Risk
  • Improve Consistency
  • Launch New Products
See all business priorities See less business priorities

M-files Use-Cases and Business Priorities: Customer Satisfaction Data

M-files's features include Templates, Recording, Personalization, etc. and M-files support capabilities include AI Powered, Email Support, Chat Support, etc. also M-files analytics capabilities include Analytics, and Custom Reports.

Reviews

"From the first time I saw M-Files, I was blown away. M-Files provides so much functionality and flexibility, it was obvious that the platform would be suitable to achieve our content and records management goals as well as help automate our major co...nstruction project-management processes." - Jade Brown

M-files, Intelligencebank DAM, Responsive, formerly RFPIO, Hyland Governance, IntelligenceBank, etc., all belong to a category of solutions that help Content Management Systems. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for M-files

Top Industries

  • Information Technology and Services
  • Computer Software
  • Automotive

Popular in

  • Small Business
  • Mid Market
  • Large Enterprise

M-files is popular in Information Technology And Services, Computer Software, and Automotive and is widely used by Small Business, Mid Market, and Large Enterprise.

Comprehensive Insights on M-files Use Cases

How does M-files facilitate Workflow Management?

How can M-files enhance your Sales Document Management process?

What makes M-files ideal for Content Management?

How does M-files address your Collaboration Challenges?

How does M-files address your Communication Management Challenges?

40+ more Business Use Cases

11 buyers and buying teams have used Cuspera to assess how well M-files solved their Content Management Systems needs. Cuspera uses 3152 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Content Management Systems needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS
M-files testimonial

Jade Brown

National Records & Systems Manager

Fulton Hogan New Zealand
From the first time I saw M-Files, I was blown away. M-Files provides so much functionality and flexibility, it was obvious that the platform would be suitable to achieve our content and records management goals as well as help automate our major construction project-management processes. Testimonial By Jade Brown
M-files testimonial

IT Manager

Stearns Bank N.A.
With M-Files we see less printing and scanning of the same document to get it approved, as you can now route it through a workflow. We have estimated that just with the 4 most popular workflows we save over $180,000 annually. Testimonial By Stearns Bank N.A.
M-files testimonial

Horne
We live in a world that is work from anywhere, anytime, on any device. The ability to do mobile, to do web, to work offline are all big pluses for us. Testimonial By Horne
CUSTOMERS TESTIMONIALS
M-files testimonial

Jade Brown

National Records & Systems Manager

Fulton Hogan New Zealand
From the first time I saw M-Files, I was blown away. M-Files provides so much functionality and flexibility, it was obvious that the platform would be suitable to achieve our content and records management goals as well as help automate our major construction project-management processes. Testimonial By Jade Brown
M-files testimonial

IT Manager

Stearns Bank N.A.
With M-Files we see less printing and scanning of the same document to get it approved, as you can now route it through a workflow. We have estimated that just with the 4 most popular workflows we save over $180,000 annually. Testimonial By Stearns Bank N.A.
M-files testimonial

Horne
We live in a world that is work from anywhere, anytime, on any device. The ability to do mobile, to do web, to work offline are all big pluses for us. Testimonial By Horne

Case Studies

COMPANY INDUSTRY CASE STUDIES
M-files case study

RSM Hungary
Accounting
Accounting
Case Study RSM Hungary

How RSM utilizes M-Files to automate their processes, enforce information control, and enable superior client experiences.

Read More
M-files case study

Plan International
Non-Profit Organization Management
Non-Profit Organization Management
Case Study Plan International

Non-profit organization Plan International achieves efficient management of documents and processes throughout the organization using M-Files.

Read More
M-files case study

Meals on Wheels
Non-Profit Organization Management
Non-Profit Organization Management
Case Study Meals on Wheels

Non-profit organization – Meals on Wheels SA – automate their invoice program and save thousands of dollars using M-Files

Read More

Video

How To Share Information From M-Files

Video Thumbnail

Frequently Asked Questions(FAQ)

for M-files

What is M-files?

M-Files is an Intelligent Information Management System that helps enterprises find, share, and secure documents and information. The solution is suitable for small and large businesses in multiple industries.

The M-Files solution is metadata based, repository neutral, and intelligent. That means that users can find data based on what it is, not where it's stored. Users can see information in context automatically, regardless of its system of origin. There is no need to worry about data migration - keep everything exactly where it is and access it instantly. M-Files is an intelligent solution that connects to all data repositories. M-Files allows access to information offline with a mobile device. Users can easily share it with anyone and add workflows to automate business processes.

M-Files allows users to configure the platform or use templates to support general use cases. Additionally, several add-ins and APIs help to configure it just the way needed. Automated workflow tools include notifications sent to users when they need to review or approve document changes. The co-authoring feature allows users to simultaneously edit documents and send invitations to co-workers, workgroups and users via sharing links.

What is M-files used for?

M-files is a Content Management Systems Software mainly used by its customers to Enhance Customer Relationships and Enter New Markets Internationally Or Locally by Workflow Management, Sales Document Management and Content Management .

What are the top features of M-files?

Templates, Recording and Personalization are some of the top features of M-files.

Who uses M-files?

M-files is used by Information Technology And Services, Computer Software and Automotive among other industries.

What are M-files alternatives?

Where is M-files located?

M-files is headquartered at 6400 International Parkway, Suite 2500 Plano, TX 75093.
lightning

Peers used M-files for workflow management and sales document management

M-files Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.57/5 ★

Read Reviews (81)
Analytics

4.53/5 ★

Read Reviews (208)
Custom Reports

4.24/5 ★

Read Reviews (253)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.57/5 ★

Read Reviews (81)
Analytics

4.53/5 ★

Read Reviews (208)
Custom Reports

4.24/5 ★

Read Reviews (253)

M-files Integrations

M-files integrates with a wide range of software applications through its robust data import and export capabilities.

Data Import

4.16/5 ★

Read Reviews (289)
Data Export

4.04/5 ★

Read Reviews (153)

Scrive

4.64 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

Templafy

4.5 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

Software Failure Risk Guidance

?

for M-files

Overall Risk Meter

Low Medium High

Top Failure Risks for M-files

M-files News

Unisphere Solutions joins M-Files Partner Program to boost knowledge worker efficiency ...

Unisphere Solutions New Zealand partners with M-Files to enhance digital transformation and productivity through advanced AI and document management systems.

07/04/2025 - source

Unisphere Solutions NZ teams with M-Files to bridge the gap between docs and data

Unisphere Solutions NZ partners with M-Files to connect documents and data.

07/04/2025 - source

M-Files Wins 2024 KMWorld Promise Award - Business Wire

M-Files won the 2024 KMWorld Promise Award for excellence in knowledge management solutions.

21/11/2024 - source

M-files Feeds

M-Files announces new CEO - International Accounting Bulletin

M-Files has appointed a new CEO.

04/12/2024 - source

M-Files Appoints Jay Bhatt as CEO - Business Wire

M-Files has appointed Jay Bhatt as the new CEO.

02/12/2024 - source

M-Files Names Software Veteran Jay Bhatt as CEO Following Major Recapitalization Deal - StockTitan

M-Files appoints Jay Bhatt as CEO after a major recapitalization deal.

02/12/2024 - source

M-files Profile

Company Name

M-files

Company Website

https://www.m-files.com/

Year Founded

2001

HQ Location

6400 International Parkway, Suite 2500 Plano, TX 75093

Employees

251-500

Social

Facebook Linkedin Twitter

Financials

SERIES B