Mention Me Overview

Mention Me is an AI-driven referral marketing platform that helps businesses acquire high-quality customers through word-of-mouth recommendations. Companies using Mention Me can expect their new customers to spend 11% more and potentially have up to twice the customer lifetime value (CLTV) compared to non-referred customers. The platform's machine learning and predictive capabilities enhance customer acquisition strategies by identifying and leveraging the most effective referral opportunities. This approach not only boosts immediate sales but also builds long-term customer loyalty. Mention Me is particularly effective for businesses looking to harness the power of personal recommendations to drive growth and increase customer engagement.

Use Cases

Customers recommend Campaign Management, Engagement Management, Channel Marketing, as the business use cases that they have been most satisfied with while using Mention Me.

Other use cases:

  • Referral Management
  • Scheduling Post To Social Media
  • Loyalty Management
  • Discount Management
  • Promotion Management
  • Proposal & Quote Management
  • Distribution Management
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Business Priorities

Acquire Customers and Increase Sales & Revenue are the most popular business priorities that customers and associates have achieved using Mention Me.

Other priorities:

  • Improve ROI
  • Enhance Customer Relationships
  • Build Brand Awareness
  • Improve Visibility
  • Improve Brand Engagement
  • Improve Consistency
  • Increase Customer Life Time Value
  • Scale Best Practices
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Mention Me Use-Cases and Business Priorities: Customer Satisfaction Data

Mention Me works with different mediums / channels such as Social Media. and Promotions.

Mention Me's features include Rewards, Gamification, AB Testing, etc. and Mention Me support capabilities include 24/7 Support, Chat Support, Email Support, etc. also Mention Me analytics capabilities include Analytics, and Custom Reports.

Reviews

"In just three months, Mention Me’s toolkit has helped us test 23 different marketing messages, including an incentive, a brand message and one designed to educate customers on why we’re different. We’re gaining invaluable insight into our target aud...iences and achieving strong results." - Kate Douglas

Mention Me, ClientCircle, InviteReferrals, UpViral, Talkable, etc., all belong to a category of solutions that help Referral Marketing. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Mention Me helps brands leverage customer advocacy for sustainable growth, enhancing customer acquisition, retention, and lifetime value. Over 500 leading brands use this platform.

Popular Business Setting

for Mention Me

Top Industries

  • Internet
  • Food & Beverages
  • Apparel & Fashion

Popular in

  • Mid Market
  • Small Business

Mention Me is popular in Internet, Food & Beverages, and Apparel & Fashion and is widely used by Mid Market, and Small Business,

Mention Me Customer wins, Customer success stories, Case studies

What makes Mention Me ideal for Campaign Management?

What benefits does Mention Me offer for Engagement Management?

How does Mention Me facilitate Channel Marketing?

How can Mention Me enhance your Referral Management process?

How efficiently Does Mention Me manage your Scheduling Post To Social Media?

26 buyers and buying teams have used Cuspera to assess how well Mention Me solved their Referral Marketing needs. Cuspera uses 351 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Referral Marketing needs.

CUSTOMERS TESTIMONIALS
Mention Me testimonial

Kate Douglas

SENIOR CUSTOMER MARKETING MANAGER

Trouva
In just three months, Mention Me’s toolkit has helped us test 23 different marketing messages, including an incentive, a brand message and one designed to educate customers on why we’re different. We’re gaining invaluable insight into our target audiences and achieving strong results. Testimonial By Kate Douglas
Mention Me testimonial

Julian Hearn

FOUNDER

Huel
Advertising gets the ball rolling, but our focus is on making customers happy. If they’re happy, they’ll come back, and tell friends about us. It’s an approach that’s working: since starting out in 2015, we’ve grown by 185% year-on-year. Testimonial By Julian Hearn
CUSTOMERS TESTIMONIALS
Mention Me testimonial

Kate Douglas

SENIOR CUSTOMER MARKETING MANAGER

Trouva
In just three months, Mention Me’s toolkit has helped us test 23 different marketing messages, including an incentive, a brand message and one designed to educate customers on why we’re different. We’re gaining invaluable insight into our target audiences and achieving strong results. Testimonial By Kate Douglas
Mention Me testimonial

Julian Hearn

FOUNDER

Huel
Advertising gets the ball rolling, but our focus is on making customers happy. If they’re happy, they’ll come back, and tell friends about us. It’s an approach that’s working: since starting out in 2015, we’ve grown by 185% year-on-year. Testimonial By Julian Hearn

allplants - Food & Beverages

Mention Me helped allplants use referral marketing to grow their vegan food brand. allplants started working with Mention Me in 2018. They wanted to boost word-of-mouth and get more new customers. Th...e partnership led to more brand awareness and customer growth. Referral is now a key part of allplants' strategy.

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Farfetch - Retail

Mention Me helped Farfetch grow by using a referral marketing platform. Farfetch started working with Mention Me in 2014. The referral program brought in new customers and increased average order val...ues. Farfetch saw strong results and continues to use the platform. The COO of Farfetch praised the program's impact.

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Feel Good Contacts - Retail

Mention Me helped Feel Good Contacts improve customer retention by 19% and new customer acquisition by 10% year over year. The company switched from third-party vouchers to direct customer incentives... after A/B testing with Mention Me. This boosted the effectiveness of their referral program. Feel Good Contacts used Mention Me's data centre to better understand and engage customers. The partnership led to happier, more loyal customers and plans for further integration into their mobile app.

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East Fork - Consumer Goods

East Fork used Mention Me to grow their ecommerce store and boost customer advocacy. They launched a referral program where fans could give friends a discount for “warm fuzzies.” 30% of referrals bec...ame new customers. Referrers had 2x higher extended customer revenue than non-referrers. 52% of referrers made repeat purchases. East Fork plans to use advocacy data to improve customer experiences and drive more referrals.

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kencko - Food & Beverages

Mention Me helped kencko grow customer acquisition by 8% in three months. Kencko used Referral Engineering® to bring in more valuable customers. The Klaviyo integration drove a 4x higher email click ...rate than the industry average. 66% of customers shared kencko with friends. Kencko switched from in-house to Mention Me for better results.

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Moss - Retail

Mention Me helped Moss use advocacy insights to improve paid social campaigns. Moss created lookalike audiences from their top brand fans. They used Mention Me’s Audience Builder to target new custom...ers on Meta. Moss saw a 90% increase in ROAS, a 61% increase in conversions, and a 275% increase in CvR. The setup was simple and fast, and the results were strong.

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Executive Dashboard - Demo

Video Thumbnail
lightning

Peers used Mention Me for campaign management and engagement management

Mention Me Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Analytics

4.72/5 ★

Read Reviews (20)
Custom Reports

4.43/5 ★

Read Reviews (43)
CAPABILITIES RATINGS AND REVIEWS
Analytics

4.72/5 ★

Read Reviews (20)
Custom Reports

4.43/5 ★

Read Reviews (43)

Software Failure Risk Guidance

?

for Mention Me

Overall Risk Meter

Low Medium High

Top Failure Risks for Mention Me

Mention Me Ltd News

Executive

Mention Me appoints CEO to leverage new AI platform capabilities - FashionNetwork.com

Mention Me has appointed Wojtek Kokoszka as its new CEO to harness new AI platform capabilities, including the launch of Mention Me Influencer. Kokoszka, with a strong background in tech transformation and global expansion, aims to drive growth in the AI-powered marketing sector. The company focuses on customer acquisition through referral and micro-influencer marketing.

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Partnership

Major energy company giving customers 50 if they do one thing

E.ON Next has launched a new referral scheme in collaboration with MentionMe. Customers referring friends using a unique MentionMe link will receive a 50 voucher, as will the referred customer, upon the first direct debit payment. This initiative aims to provide more spending choices for customers.

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Mention Me Ltd Profile

Company Name

Mention Me Ltd

Company Website

https://www.mention-me.com/

HQ Location

1-45 Durham Street,, London, London SE11 5JH, GB

Employees

51-100

Social

Facebook Linkedin Twitter

Financials

SERIES B