Metrics That Matter Overview

Metrics-that-matter by Explorance helps measure and improve learning effectiveness. Employee performance is enhanced through continual evaluation.

Use Cases

Customers recommend Engagement Management, Competitive Intelligence, Helpdesk Management, as the business use cases that they have been most satisfied with while using Metrics That Matter.

Other use cases:

  • Onboarding
  • Campaign Management
  • Sending & Publishing Communications
  • Measuring Net Promoter Score
  • Direct Marketing
  • Track Learning Progress
  • Create Learning Path
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Business Priorities

Improve Efficiency and Improve ROI are the most popular business priorities that customers and associates have achieved using Metrics That Matter.

Other priorities:

  • Scale Best Practices
  • Improve Digital And Social Presence
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Metrics That Matter Use-Cases and Business Priorities: Customer Satisfaction Data

Metrics That Matter works with different mediums / channels such as Promotions. and Phone Calls.

Metrics That Matter's features include Dashboard, Feedback Surveys, and Personalization. and Metrics That Matter support capabilities include 24/7 Support, Email Support, Chat Support, etc. also Metrics That Matter analytics capabilities include Custom Reports, and Analytics.

Reviews

"...Metrics that Matter (MTM) provides a robust platform to capture both post event and follow up learning experience feedback beyond the "smile sheet...." Peer review by Jennifer, Ciena

Popular Business Setting

for Metrics That Matter

Top Industries

  • Computer & Network Security
  • Medical Devices
  • Education

Popular in

  • Large Enterprise
  • Small Business
  • Mid Market

Metrics That Matter is popular in Computer & Network Security, Medical Devices, and Education and is widely used by Large Enterprise, Small Business, and Mid Market.

Metrics That Matter Customer wins, Customer success stories, Case studies

How can Metrics That Matter enhance your Engagement Management process?

How can Metrics That Matter optimize your Competitive Intelligence Workflow?

How efficiently Does Metrics That Matter manage your Helpdesk Management?

What makes Metrics That Matter ideal for Onboarding?

11 buyers and buying teams have used Cuspera to assess how well Metrics That Matter solved their business needs. Cuspera uses 288 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific business needs.

 

Explorance appointed by University of St Andrews to support 'streamlined' approach to module feedback questionnaires and pulse surveys - The Scotsman

Explorance has been appointed by the University of St Andrews to implement its Blue software for enhancing module feedback questionnaires and pulse surveys. This initiative aims to improve student en...gagement and feedback mechanisms, replacing the university's outdated paper-based system. The project includes software installation, integration, and training, with the first deployment scheduled for the 2025-26 academic year.

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Université de Northumbria - Education

Blue by Explorance helped Université de Northumbria improve student feedback reporting. The university faced challenges extracting data at department and faculty levels. Blue enabled more accessible ...and visible reports, and allowed combining modules with low response rates. Integration with SITS and Blackboard kept data current. The university saw a gradual increase in response rates and better reporting at all levels.

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Université de Johannesburg - Education

Blue helped Université de Johannesburg move from paper to online course evaluations. The university needed a system to support evidence-based decisions and manage high volumes. Blue integrated fully ...with Blackboard and automated reporting. Over 40,000 students were surveyed and more than 1,000 reports published. The new system improved data access and supported student success strategies.

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Georgian College - Education

Blue Learning Experience Management software helped Georgian College move from paper-based to online course evaluations. The college increased response rates by 7% after integrating Blue with Blackbo...ard mobile. Blue offered easy setup, deep integration with Banner, Blackboard, and Oracle HR, and met accessibility standards. Explorance Professional Services managed upgrades and provided training. Faculty liked faster reporting and no longer needed class time for evaluations.

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Fidelity Marketing - Marketing And Advertising

Blue by Explorance helped Fidelity Marketing run 360-degree reviews across 10 countries and 3 continents. The company needed custom forms for all employees and managers, plus detailed reporting. Blue... enabled fast creation of role-based forms and hundreds of detailed reports in Spanish and Portuguese. Managers used these reports to discuss strengths and areas for improvement with staff. Explorance provided strong professional services, ensuring a smooth launch and ongoing support.

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Birkbeck, Université de Londres - Education

Blue and Bluepulse helped Birkbeck, Université de Londres move from a decentralized to a centralized course evaluation process. Before, feedback was inconsistent and hard to analyze. With Blue, all d...epartments now use the same system and questions. Staff can act on student feedback quickly. Reports are shared with students within two weeks. This change improved student engagement and met internal and external data sharing needs.

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lightning

Peers used Metrics That Matter for engagement management and competitive intelligence

Metrics That Matter Competitors

Metrics That Matter Features

  • Low
  • Medium
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FEATURE RATINGS AND REVIEWS
AI Powered

3.22/5 ★

Read Reviews (1)
Custom Reports

4.74/5 ★

Read Reviews (47)
Analytics

4.71/5 ★

Read Reviews (22)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

3.22/5 ★

Read Reviews (1)
Custom Reports

4.74/5 ★

Read Reviews (47)
Analytics

4.71/5 ★

Read Reviews (22)

Software Failure Risk Guidance

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for Metrics That Matter

Overall Risk Meter

Low Medium High

Top Failure Risks for Metrics That Matter

Explorance Inc News

Product

Explorance Launches MLY 3.1 in Canada: Responsible AI, Amplified Feedback Intelligence, and Full Data Sovereignty - All Without Compromising Trust - Yahoo Finance

Explorance has launched MLY 3.1 in Canada, enhancing its feedback intelligence platform with features like sentiment evolution tracking, psychological safety alerting, and multilingual redaction. The platform ensures compliance with Canadian privacy standards and offers AI-powered qualitative analysis for education, corporate, and workplace environments. MLY 3.1 is hosted in Canada, aligning with national privacy laws, and is available to all Canadian customers.

Partnership

University of St Andrews to partner with Explorance on streamlined ...

The University of St Andrews has partnered with Explorance to enhance its student module evaluation process using Explorance Blue. This collaboration aims to improve feedback mechanisms with features like mid-semester pulse surveys and streamlined question sets, enabling timely responses to student feedback and enhancing educational outcomes.

Partnership

Stop Pretending Youre Teaching Judgment : Why Law Firms Are Failing Associates in the AI Era | Best Era

The news details a partnership between Sophos and Rubrik to launch an integrated Microsoft 365 backup and recovery service. This solution, embedded within Sophos Central, aims to enhance cyber resilience by combining Sophos' security approach with Rubrik's recovery capabilities. It offers features like immutable backups, multi-factor authentication, and automated protection, addressing the increasing threat landscape for Microsoft 365 users.

Product

Explorance MTM Launches Blended Learning Module: Transforms How Feedback Is ...

Explorance MTM has launched a new blended learning module aimed at transforming how feedback is captured during the learning process.

Explorance Inc Profile

Company Name

Explorance Inc

Company Website

https://explorance.com/

HQ Location

Montreal, Quebec

Employees

101-250

Social

Financials

PRIVATE