NewStore Cloud-Based Order Management Use-Cases and Business Priorities: Customer Satisfaction Data
NewStore Cloud-Based Order Management works with different mediums / channels such as
Omnichannel.
Mobile.
Phone Calls
etc.
NewStore Cloud-Based Order Management Customer wins, Customer success stories, Case studies
How does NewStore Cloud-Based Order Management address your Order Management Challenges?
NewStore's cloud-based order management system is designed to handle orders quickly and flexibly in various retail channels. It is included in the main platform. It is a mobile point of sale system.
VEJA Taps NewStore, SAP, and Syntax to Power Global Unified Commerce Strategy
VEJA has implemented NewStore's Omnichannel POS to enhance its global retail operations. The integration with SAP ERP, facilitated by Syntax, enables real-time sales and inventory synchronization acr...oss VEJA's stores in multiple countries. This deployment supports VEJA's unified commerce strategy, offering features like mobile checkout and clienteling to improve customer engagement and operational efficiency.
NewStore helped Burton with a digital transformation. Burton replaced legacy store systems with a single omnichannel platform. Store guides now use iPhone-based POS and have better access to inventor...y and customer data. Burton saved 60% time in inventory receiving. 8% of direct-to-consumer orders are now fulfilled from stores. Clienteling with NewStore led to 60% sales conversion from SMS, adding over a million dollars in store revenue.
NewStore helped Clarks upgrade its old retail technology. Clarks replaced 20-year-old POS systems with NewStore’s unified commerce platform. The rollout covered 512 stores in Europe, North America, a...nd the UK. Store associates quickly learned the new system and now serve customers better. The new platform improved in-store speed and efficiency. Clarks now has a flexible, modern retail system that supports growth.
NewStore helped G-Star launch a native shopping app. G-Star wanted to improve its mobile shopping experience but lacked in-house expertise. NewStore managed the app from implementation to ongoing upd...ates. After launch, G-Star saw app users engage 3 times more than web users. The app drove 33% of total ecommerce revenue and had a 7.5x higher conversion rate than the mobile website. Customers rated the app 4.9 stars on average.
NewStore helped Marine Layer unify its online and in-store shopping with an omnichannel platform. Marine Layer used NewStore for store inventory, POS, and order management. The company launched the p...latform on time across all stores. With NewStore, 15% of ecommerce orders now ship from stores, driving a 21% increase in sales. Store sales rose 11% from endless aisle and mixed cart orders. Marine Layer saw almost 1.5x more units per transaction compared to cash-and-carry sales.
NewStore clienteling helped Veronica Beard improve its in-store and online shopping experience. The brand used NewStore's mobile POS and clienteling tools to connect associates with shoppers through ...personalized SMS outreach. In September 2023, the clienteling program achieved a 35% conversion rate, with 87% of sales happening in-store. Average order value increased by 1.26x for clienteling customers. Clienteling efforts drove 9% of all store sales from June to September 2023.
