NXTDRIVE Overview

RRD transforms customer touchpoints into impactful experiences with its comprehensive portfolio in marketing, packaging, print, and supply chain solutions. Businesses looking to enhance their customer engagement can leverage RRD's expertise to create memorable interactions at every stage of their customer journey. By integrating these solutions, companies can address diverse needs, from creating compelling marketing campaigns to ensuring efficient supply chain operations. With a legacy dating back to 1864, RRD stands as a trusted partner in delivering customized solutions that drive business success. A surprising detail is RRD's strategic acquisition of Williams Lea, further expanding its capabilities in the industry.

Use Cases

Customers recommend Campaign Management, Channel Marketing, Engagement Management, as the business use cases that they have been most satisfied with while using NXTDRIVE.

Other use cases:

  • Digital Marketing
  • Touchpoint Management
  • Channel Management
  • Social Media Analytics
  • Customise Loyalty Program
  • Direct Marketing
  • Advertisement
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Business Priorities

Enhance Customer Relationships and Acquire Customers are the most popular business priorities that customers and associates have achieved using NXTDRIVE.

Other priorities:

  • Enter New Markets Internationally Or Locally
  • Increase Customer Life Time Value
  • Scale Best Practices
  • Increase Sales & Revenue
  • Improve Brand Engagement
  • Improve Efficiency
  • Improve ROI
  • Build Brand Awareness
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NXTDRIVE Use-Cases and Business Priorities: Customer Satisfaction Data

NXTDRIVE works with different mediums / channels such as Omnichannel.

NXTDRIVE's features include Micro Customer Segmenting, Personalization, Dashboard, etc. and NXTDRIVE support capabilities include 24/7 Support, AI Powered, Email Support, etc. also NXTDRIVE analytics capabilities include Analytics, and Custom Reports.

Quickpivot-CDP is defined by the CDP Institute as software that creates a persistent, unified customer database. It is used to manage and utilize customer data efficiently.

Comprehensive Insights on NXTDRIVE Use Cases

What Are the key features of NXTDRIVE for Campaign Management?

What makes NXTDRIVE ideal for Channel Marketing?

What Are the key features of NXTDRIVE for Engagement Management?

What Are the key features of NXTDRIVE for Digital Marketing?

What benefits does NXTDRIVE offer for Touchpoint Management?

27+ more Business Use Cases

11 buyers and buying teams have used Cuspera to assess how well NXTDRIVE solved their business needs. Cuspera uses 458 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific business needs.

Case Studies

Food & Beverages

CASE STUDY A major food distributor

RRD Labels helped a major food distributor fix problems with freezer product labels. The old system had high costs and too much wasted inventory. RRD set up a new label management process and used sp...ecial materials for freezer conditions. The new system cut label costs by 20% for the top three SKUs. Inventory waste dropped, and workflow got faster.

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Retail

CASE STUDY A leading specialty furniture retailer

RRD used predictive data and digital solutions to help a leading specialty furniture retailer improve marketing results. The retailer faced poor data quality and inconsistent lead performance. RRD im...plemented an omnichannel strategy with predictive analytics, audience modeling, and coordinated media activation. The solution increased return on ad spend, boosted digital-influenced revenue, and drove more sales during busy retail periods. Matchback analysis tied media exposure directly to revenue.

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Food & Beverages

CASE STUDY A nationally recognized cookie company

RRD’s folding carton packaging solution helped a leading cookie retailer fix packaging quality and design issues. The company wanted to stop grease from forming on cookie boxes and remove costly waxe...d paper liners. RRD’s team created new packaging with a grease-resistant barrier and updated branding. The new solution saved costs, restocked inventory fast, and improved the customer experience with better packaging and design.

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Retail

CASE STUDY A furniture retailer boasting more than 100 locations nationwide

RRD improved a furniture retailer's digital marketing. The retailer had over 100 stores and wanted better marketing results for Black Friday. RRD analyzed their SEO and social media, then made update...s to locations, creative, and records. The campaign increased store traffic during Black Friday and throughout November. After seeing strong results, the retailer expanded their partnership with RRD.

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Education

CASE STUDY Northwood University

RRD helped Northwood University improve alumni engagement. Northwood faced problems with their old print vendor, including mistakes and poor communication. RRD took over as the main print partner and... managed all project details. The RRD team fixed errors quickly, like reprinting event programs in 12 hours. They also rushed new posters for a $25,000 donor. Northwood staff say communication with RRD is much better than before.

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Education

CASE STUDY Sources of Strength

RRD's ConnectOne Storefront helped Sources of Strength manage shipping and fulfillment for their student leader education program. The program grew fast, making order fulfillment and logistics hard. ...RRD's solution let them ship up to 65 orders and 200 packages a day during the school year. The new system made it easier to track inventory and get training kits to schools quickly. Staff could focus more on their mission and less on manual shipping work.

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lightning

Peers used NXTDRIVE for campaign management and channel marketing

NXTDRIVE Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

3.84/5 ★

Read Reviews (6)
Analytics

4.36/5 ★

Read Reviews (52)
Custom Reports

4.30/5 ★

Read Reviews (47)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

3.84/5 ★

Read Reviews (6)
Analytics

4.36/5 ★

Read Reviews (52)
Custom Reports

4.30/5 ★

Read Reviews (47)

Software Failure Risk Guidance

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for NXTDRIVE

Overall Risk Meter

Low Medium High

Top Failure Risks for NXTDRIVE

R.R. Donnelley & Sons Company News

Product

RRD Debuts Iridio : A Unified Marketing Solutions Partner

RRD introduces Iridio, a unified marketing solutions partner aimed at streamlining marketing efforts.

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R.R. Donnelley & Sons Company Profile

Company Name

R.R. Donnelley & Sons Company

Company Website

https://www.rrd.com/

HQ Location

2400 District Ave, Suite 410, Burlington, Massachusetts 01803, US

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