RedEye Customer Data Platform Overview

RedEye consolidates and connects customer data to create a seamless multi-channel experience. The platform harnesses the power of data across multiple touchpoints.

Use Cases

Customers recommend Engaging And Following Up, Channel Marketing, Lifetime Value Management, as the business use cases that they have been most satisfied with while using RedEye Customer Data Platform.

Other use cases:

  • Partner Marketing
  • Customise Loyalty Program
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Business Priorities

Increase Sales & Revenue and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using RedEye Customer Data Platform.

Other priorities:

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RedEye Customer Data Platform Use-Cases and Business Priorities: Customer Satisfaction Data

RedEye Customer Data Platform works with different mediums / channels such as E-Mail.

RedEye Customer Data Platform's features include Personalization. and RedEye Customer Data Platform support capabilities include AI Powered, 24/7 Support, Email Support, etc. also RedEye Customer Data Platform analytics capabilities include Custom Reports, and Analytics.

Comprehensive Insights on RedEye Customer Data Platform Use Cases

What solutions does RedEye Customer Data Platform provide for Engaging And Following Up?

Case Studies

Retail

CASE STUDY MandM Direct

RedEye helped MandM Direct use data-driven personalisation across the customer lifecycle. MandM Direct unified their customer data and used RedEye's platform to automate over 55 personalised campaign...s. They improved targeting by segmenting customers and personalising emails based on behaviour and lifecycle stage. RedEye's predictive engagement model led to a 17% increase in revenue with only a 2% increase in message volume. MandM Direct achieved seven-figure revenues with limited human intervention.

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Insurance

CASE STUDY LV=

RedEye's marketing automation platform helped LV= use customer behavioural data to improve prospect conversion. LV= used features like cross device tracking and dynamic content to make marketing more... personal and timely. Over 36 months, LV= saw a 295% increase in conversion rate and a 76% increase in channel income. The platform reduced data complexity and improved communication accuracy. LV= worked with RedEye for over 10 years to optimize their automated marketing programs.

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Retail

CASE STUDY World of Books

RedEye helped World of Books use customer data to personalize email marketing. During lockdown, they adapted messaging to boost engagement and loyalty. They saw a 315% increase in revenue year on yea...r. Engagement rose by 85.4%. Sales of educational titles grew by 72%. The team used real-time and historic data to target customers and improve results.

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Transportation/Trucking/Railroad

CASE STUDY East Midlands Railway (EMR)

RedEye helped East Midlands Railway (EMR) manage urgent travel disruption communications. EMR used RedEye’s single customer view and segmentation tools to quickly identify and contact affected passen...gers. The RedEye team created and sent service message emails at short notice, using EMR’s customer data. This ensured customers received timely updates and could plan their journeys. EMR praised RedEye for their fast response and deep knowledge of customer data.

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Retail

CASE STUDY WatchShop

RedEye’s managed services helped WatchShop boost revenue by 139%. The team set up over 30 automated customer journeys and improved email marketing. WatchShop saw a 738% return on investment. Their en...gaged customer database grew by more than 128%. RedEye also created custom audience segments for Google Ads and Facebook, increasing ad engagement and reducing waste.

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Consumer Services

CASE STUDY HomeServe

RedEye helped HomeServe improve their digital marketing with email marketing automation. HomeServe wanted to use their data to increase revenue and improve customer experience. RedEye provided expert...ise, support, and behavioral data to drive targeted campaigns. HomeServe saw a 63% increase in revenue from email, a 533% return on investment, and a 56% conversion rate. The partnership focused on customer engagement and retention.

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RedEye Customer Data Platform Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

2.94/5 ★

Read Reviews (1)
Custom Reports

3.68/5 ★

Read Reviews (2)
Analytics

3.17/5 ★

Read Reviews (2)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

2.94/5 ★

Read Reviews (1)
Custom Reports

3.68/5 ★

Read Reviews (2)
Analytics

3.17/5 ★

Read Reviews (2)

Software Failure Risk Guidance

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for RedEye Customer Data Platform

Top Failure Risks for RedEye Customer Data Platform

Red Eye International Ltd News

Customer

PMDS Secures New Contract in the Western United States , Accelerating Path to Profitability

PMDS secures a new contract in the Western US, boosting profitability.

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Red Eye International Ltd Profile

Company Name

Red Eye International Ltd

Company Website

https://www.redeye.com/

HQ Location

Oak House, Crewe Hall Farm, Cheshire, CW1 5UE, GB

Employees

11-50

Social

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Financials

PRIVATE