Rejoiner Overview
Rejoiner specializes in retention marketing software tailored for ecommerce, enhancing customer engagement through email, SMS, and direct mail. The platform stands out with its built-in lifecycle triggers, which convert over 15% of abandoned carts into sales and activate new subscribers effectively. Rejoiner's drag-and-drop email builder integrates seamlessly with product catalogs and sales data, allowing for precise segmentation and targeted campaigns. The software's predictive capabilities help businesses anticipate reorder timings and prevent customer churn by leveraging purchase data. Brands like Peak Design and Triumph Lingerie benefit from Rejoiner's ability to drive repeat purchases and increase lifetime value, achieving a remarkable 30X return on ad spend (ROAS). This comprehensive approach supports marketers in managing retention strategies across multiple channels, ensuring consistent revenue growth and customer satisfaction.
Use Cases
Customers recommend Communication Management, Engagement Management, Campaign Management, as the business use cases that they have been most satisfied with while using Rejoiner.
Business Priorities
Increase Sales & Revenue and Improve ROI are the most popular business priorities that customers and associates have achieved using Rejoiner.
Rejoiner Use-Cases and Business Priorities: Customer Satisfaction Data
Rejoiner works with different mediums / channels such as E-Mail.
Rejoiner's features include Recording, Personalization, Micro Customer Segmenting, etc. and Rejoiner support capabilities include 24/7 Support, Email Support, Chat Support, etc. also Rejoiner analytics capabilities include Custom Reports, and Analytics.
Reviews
"There were two parts of Rejoiner’s offering that I like best: 1) The quality of the consultative service. Rejoiner handled all creative execution and campaign management for us. If we needed to build out more specific segments or build email templat...es for a new product line, the Rejoiner team quickly and efficiently helped us capitalize on those opportunities. Their creative team is excellent. 2) Predictable ROI & customer engagement. These campaigns typically returned 10-20X ROAS and we’ve seen consistent open rates in the 50-60% range for years." - Pete Trimble
Peer review evidence (same sources as the product rating summary)
"...Services like Rejoiner, CartStack, and CartHook offers tools to track customers who almost completed an order but didn t, show what was in their cart, and automatically send emails encouraging them to complete their order with coupon codes or discounts. ..." Tips to Turn One-Time Buyers into Loyal Customers
"...A.T. Cross had over 250K subscribers and over 75% of that list was unengaged, we reduced 76% of volume while increasing engagement rates , increasing attributable last-click revenue by 35.29% YOY and increasing overall the overall email conversion rate by 112% YOY (2.34% to 4.87%). ..." Case Study A.T. Cross
"...They have advised and built many of the facets of our email marketing campaigns...." Peer review by Michael Stone
Rejoiner, Moosend, OM3 Email Marketing Platform, Netcore, SmartrMail, etc., all belong to a category of solutions that help Email Marketing. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Rejoiner provides software and services for email, SMS, and direct mail marketing. Brands like Peak Design, Triumph Lingerie, and Humanscale use Rejoiner.
Popular Business Setting
for Rejoiner
Top Industries
- Retail
- Manufacturing
- Health, Wellness and Fitness
Popular in
- Small Business
- Mid Market
- Enterprise
Rejoiner is popular in Retail, Manufacturing, and Health, Wellness And Fitness and is widely used by Small Business, Mid Market, and Enterprise.
Rejoiner Customer wins, Customer success stories, Case studies
What solutions does Rejoiner provide for Communication Management?
How can Rejoiner optimize your Engagement Management Workflow?
How does Rejoiner facilitate Campaign Management?
How can Rejoiner enhance your Lifetime Value Management process?
11 buyers and buying teams have used Cuspera to assess how well Rejoiner solved their Email Marketing needs. Cuspera uses 800 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Email Marketing needs.
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
There were two parts of Rejoiner’s offering that I like best: 1) The quality of the consultative service. Rejoiner handled all creative execution and campaign management for us. If we needed to build out more specific segments or build email templates for a new product line, the Rejoiner team quick...ly and efficiently helped us capitalize on those opportunities. Their creative team is excellent. 2) Predictable ROI & customer engagement. These campaigns typically returned 10-20X ROAS and we’ve seen consistent open rates in the 50-60% range for years. |
|
Rejoiner is my favorite vendor to work with. From implementation to go-live and support, they'll take care of everything: idea generation, design, copy, coding, and technical support. Post launch, they're always willing to further enhance your remarketing campaign, always bringing new ideas to the ...table. Best of all, their product just works. The results from our campaign have been stellar. |
|
Rejoiner's team has helped increase triggered automation, developed tailored strategies for customer segments and provided great-performing email content. As a result, email has become the company's top source of last-click revenue, increasing by nearly 40%. Testimonial By Alana Jones |
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Pete Trimble Director of Ecommerce Titleist |
There were two parts of Rejoiner’s offering that I like best: 1) The quality of the consultative service. Rejoiner handled all creative execution and campaign management for us. If we needed to build out more specific segments or build email templates for a new product line, the Rejoiner team quick...ly and efficiently helped us capitalize on those opportunities. Their creative team is excellent. 2) Predictable ROI & customer engagement. These campaigns typically returned 10-20X ROAS and we’ve seen consistent open rates in the 50-60% range for years. |
|
Chris Napa DTC UX Lead Cross |
Rejoiner is my favorite vendor to work with. From implementation to go-live and support, they'll take care of everything: idea generation, design, copy, coding, and technical support. Post launch, they're always willing to further enhance your remarketing campaign, always bringing new ideas to the ...table. Best of all, their product just works. The results from our campaign have been stellar. |
|
Alana Jones National Marketing Manager Triumph |
Rejoiner's team has helped increase triggered automation, developed tailored strategies for customer segments and provided great-performing email content. As a result, email has become the company's top source of last-click revenue, increasing by nearly 40%. Testimonial By Alana Jones |
How to Manually Exit a Customer from a Rejoiner Journey
Frequently Asked Questions(FAQ)
for Rejoiner
What is Rejoiner?
Rejoiner is an Email Marketing Platform that maximizes customer lifetime value and reduces the cart abandonment rate, increasing conversion rates and crush the revenue goals.
It centralizes customer data like the purchase history, browsing behavior, marketing interactions, in-store, and catalog data to maintain a complete profile and score for every customer with flexible automated triggers that convey advertising to customers at the opportune moments throughout the customer lifecycle.
Some of its features include multi-dimensional segmentation to size up potential audiences and send targeted emails in minutes, automatically score customers based on their purchasing and email engagement behavior, visual workflows of the customer journey, map customer journeys and many more.
What is Rejoiner used for?
What are the top features of Rejoiner?
Who uses Rejoiner?
What are Rejoiner alternatives?
Where is Rejoiner located?
Peers used Rejoiner for communication management and engagement management
Rejoiner Competitors
Rejoiner Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| Custom Reports | Read Reviews (111) |
| Analytics | Read Reviews (18) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| Custom Reports | Read Reviews (111) |
| Analytics | Read Reviews (18) |
Software Failure Risk Guidance
?for Rejoiner
Overall Risk Meter
Top Failure Risks for Rejoiner
Rejoiner Profile
HQ Location
Boston, MA
Employees
11-50
Social
Financials
PRIVATE
