Revinate Guest Feedback: Use-Cases, Insights and Reviews | 2026 Cuspera

"Revinate Marketing helped Staybridge Suites improve their hotel email marketing. Before, they struggled with slow data collection and weak guest engagement. Revinate made it easy to organize guest data and create targeted campaigns fast. One campaign brought in 1,433 room nights and over THB 3.9M in bookings. Another campaign drove 430 room nights and THB 1.1M. In 12 months, they earned THB 165M in direct revenue. The average open rate for one-time campaigns reached 36%." https://www.revinate.com/customer-stories/staybridge-suites-found-success/

"Revinate Marketing helped Strand Palace unify guest data and automate email campaigns. The hotel faced challenges with scattered data and lacked a centralized CRM. Revinate integrated with their Opera Cloud system, enabling advanced segmentation and targeted campaigns. Strand Palace saw a 49% increase in email marketing revenue, a 38% growth in their guest database, and a 22% rise in NPS score year over year." https://www.revinate.com/customer-stories/strand-palace/

"Revinate Reservation Sales helped Evermore Resort cut their call abandonment rate by 92%. The resort started with just three call center agents and faced a 72% call abandonment rate. Using Revinate's reporting, they grew their team to 17 agents, a 467% increase. Outbound calls drove 36% of total revenue in one month. The setup and training from Revinate impressed Evermore's team and supported their guest-centric service." https://www.revinate.com/customer-stories/how-evermore-resort-reduced-call-abandonment-rate-by-92-percent/