Scratchpad Overview

Scratchpad revolutionizes sales operations through AI-driven tools, elevating CRM efficiency by automating updates and freeing sales reps from administrative burdens. This platform enhances selling capacity, allowing sales professionals to focus more on customer interactions rather than data entry. By integrating AI-native sheets and sales notes, Scratchpad ensures CRM hygiene without manual effort, providing sales leaders with reliable data for strategic decision-making. The tool's enterprise-grade security and compliance standards make it a trusted choice among top sales teams. In a real-world scenario, sales teams using Scratchpad have seen significant reductions in time spent on admin tasks, increasing their selling time from 35% to a more productive level. With its quick deployment capability, Scratchpad empowers sales teams to harness AI benefits swiftly, aligning with industry trends towards automation and data-driven sales strategies.

Use Cases

Customers recommend Forecasting, Workflow Management, Pipeline Management, as the business use cases that they have been most satisfied with while using Scratchpad.

Other use cases:

  • Engagement Management
  • Onboarding
  • Opportunity Management
  • Lead Management
  • Helpdesk Management
  • Contact List Management
  • Deal Management
See all use cases See less use cases

Business Priorities

Scale Best Practices and Increase Sales & Revenue are the most popular business priorities that customers and associates have achieved using Scratchpad.

Other priorities:

  • Improve ROI
  • Launch New Products
  • Acquire Customers
  • Enhance Customer Relationships
See all business priorities See less business priorities

Scratchpad Use-Cases and Business Priorities: Customer Satisfaction Data

Scratchpad's features include Recording, Dashboard, Personalization, etc. and Scratchpad support capabilities include 24/7 Support, Chat Support, Phone Support, etc. also Scratchpad analytics capabilities include Analytics, and Custom Reports.

Reviews

"Quick one: If you use Salesforce but you hate the laborious slowness of doing small regular updates to (for eg) opportunities, adding meeting notes etc - try this awesome little Chrome Extension we have found called Scratchpad. It turns the Salesfor...ce experience into something more like using an Excel Spreadsheet - and the support / engagement is from real people! Top marks! #salesforcecrm #salesforceadmin #scratchpad" - Ray Bricknell

Peer review evidence (same sources as the product rating summary)

"...Users of Scratchpad are much more likely to have good SF hygene, improving the organization's ability to forecast business accurately and plan accordingly...." Peer review by Janet C., VP Strategic Accounts
"...Since doing so, every business function/customer-facing team, is using Scratchpad in their workflows and building reporting around it...." Peer review by Danny B., Senior Sales Director, Blue Lava
"...Pipeline management and being able to stay organized!..." Peer review by David J., Strategic Account Executive

Scratchpad, Veloxy, ExpensePoint, iDeals Virtual Data Room, Highspot, etc., all belong to a category of solutions that help CRM. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Scratchpad, the AI-powered workspace for sales teams, eliminates stale spreadsheets and process struggles. Loved by sales teams with 1,400 reviews and a 4.8-star rating on G2.

Popular Business Setting

for Scratchpad

Top Industries

  • Computer Software
  • Information Technology and Services
  • Financial Services

Popular in

  • Mid Market
  • Small Business
  • Enterprise

Scratchpad is popular in Computer Software, Information Technology And Services, and Financial Services and is widely used by Mid Market, Small Business, and Enterprise.

Scratchpad Customer wins, Customer Experiences, Case studies

What makes Scratchpad ideal for Forecasting?

How can Scratchpad optimize your Workflow Management Workflow?

How efficiently Does Scratchpad manage your Pipeline Management?

What Are the key features of Scratchpad for Engagement Management?

How does Scratchpad facilitate Onboarding?

11 buyers and buying teams have used Cuspera to assess how well Scratchpad solved their CRM needs. Cuspera uses 1140 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific CRM needs.

CUSTOMERS TESTIMONIALS
Scratchpad testimonial

Ray Bricknell

Managing Director

Behind Everycloud

Quick one: If you use Salesforce but you hate the laborious slowness of doing small regular updates to (for eg) opportunities, adding meeting notes etc - try this awesome little Chrome Extension we have found called Scratchpad. It turns the Salesforce experience into something more like using an Ex...cel Spreadsheet - and the support / engagement is from real people! Top marks! #salesforcecrm #salesforceadmin #scratchpad

Testimonial By Ray Bricknell
Scratchpad testimonial

Jeff Hanks

Director

Pluralsight

I use Salesforce too much to not use Scratchpad. After 8-10 hours a day in Salesforce working on notation and everything else I have to do, the thing I dread the most is updating everything in Salesforce one by one. Scatchpad literally saves me 60-90 minutes a day. Highly recommended! Testimonial By Jeff Hanks
Scratchpad testimonial

Erik Long

Account Executive

Front

Before I would spend at least an hour before our weekly pipeline meetings to make updates on deals. This would mean opening up almost every opp to update next steps, dates, notes, etc. Now I will do a lot of this more ad-hoc because it's so simple to do in Scratchpad and I only spend about 10 minut...es to make the same weekly updates I was doing before.

Testimonial By Erik Long
CUSTOMERS TESTIMONIALS
Scratchpad testimonial

Ray Bricknell

Managing Director

Behind Everycloud

Quick one: If you use Salesforce but you hate the laborious slowness of doing small regular updates to (for eg) opportunities, adding meeting notes etc - try this awesome little Chrome Extension we have found called Scratchpad. It turns the Salesforce experience into something more like using an Ex...cel Spreadsheet - and the support / engagement is from real people! Top marks! #salesforcecrm #salesforceadmin #scratchpad

Testimonial By Ray Bricknell
Scratchpad testimonial

Jeff Hanks

Director

Pluralsight

I use Salesforce too much to not use Scratchpad. After 8-10 hours a day in Salesforce working on notation and everything else I have to do, the thing I dread the most is updating everything in Salesforce one by one. Scatchpad literally saves me 60-90 minutes a day. Highly recommended! Testimonial By Jeff Hanks
Scratchpad testimonial

Erik Long

Account Executive

Front

Before I would spend at least an hour before our weekly pipeline meetings to make updates on deals. This would mean opening up almost every opp to update next steps, dates, notes, etc. Now I will do a lot of this more ad-hoc because it's so simple to do in Scratchpad and I only spend about 10 minut...es to make the same weekly updates I was doing before.

Testimonial By Erik Long
 

Recharge - Information Technology And Services - Medium

Santa Monica, USA

Scratchpad helped Recharge save 455 hours of seller admin work each month. The sales team used Scratchpad to centralize deal updates, structure call notes, and automate MEDDIC updates in Salesforce. ...Sellers no longer wasted time switching tabs or retyping notes. AI-driven suggestions improved data accuracy and reduced manual entry. Leaders gained trust in CRM data and could coach more effectively. Recharge saw cleaner CRM hygiene and sharper sales execution.

 

Merge - Information Technology And Services - Medium

San Francisco, USA

Scratchpad helped Merge align MEDDIC qualification across its sales team. Merge used Scratchpad’s AI to draft CRM updates and suggest MEDDIC fields, letting reps review and approve changes. This redu...ced admin work and kept Salesforce data accurate without forcing reps into the CRM. Leaders gained confidence in pipeline accuracy, and sellers spent less time on manual updates. Product feedback was captured faster, helping Merge improve features quickly.

 

Memfault - Information Technology And Services - Medium

San Francisco, USA

Scratchpad helped Memfault automate Salesforce updates and reduce manual CRM work. Sellers saved hours each week by letting AI capture technical details from calls and update MEDDPICC fields. Data qu...ality improved fast, and pipeline reviews shifted from data hygiene to sales strategy. Leadership gained full deal visibility. The team adopted Scratchpad instantly and became more productive from day one.

 

Settle - Financial Services - Medium

San Francisco, USA

Settle used Scratchpad to automate Salesforce updates and reduce admin work for sellers. Before Scratchpad, sellers spent up to 25 minutes per call on CRM data entry, hurting pipeline visibility and ...forecasting. With Scratchpad's AI workspace, Settle reclaimed up to 6,000 selling hours a year and captured over 80% of opportunity-level fields with accurate data. Leadership now trusts Salesforce data, and post-sales teams are better informed. The solution improved sales execution and customer experience.

 

MaintainX - Information Technology And Services - Medium

San Francisco, USA

Scratchpad helped MaintainX boost CRM hygiene and MEDDPICC adoption from 70% to over 90%. The sales team faced unreliable forecasts and too much manual CRM work. Scratchpad's AI automated Salesforce ...updates and integrated into sellers' workflows. Reps could review and approve AI-generated field updates, leading to cleaner data and faster sales execution. MaintainX gained real-time visibility, trusted forecasting, and more selling capacity for reps.

 

G2i - Information Technology And Services - Small

Miami, USA

Scratchpad helped G2i automate seller admin work using AI. Sellers saved 25 minutes per call by automating post-call tasks and CRM updates. 75% of post-call workflow is now completed automatically or... in one click. G2i doubled revenue year over year without adding headcount. Pipeline meetings became faster and more efficient. The sales team now focuses more on closing deals and less on admin work.

Scratchpad AI Sales Assistant

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Frequently Asked Questions(FAQ)

for Scratchpad

What is Scratchpad?

Scratchpad is a sales software designed to take detailed notes, keeping track of deals, and creating sales plans. It updates and manages pipelines in Salesforce.

It offers to combine notes, tasks, and customer context including emails, calendar events, and activity history into one view, thus helping clients with improved productivity in sales performance. It quickly writes notes during or after a call, sees what tasks left to tackle, and gets a quick glance of calendar events for the day.

What is Scratchpad used for?

Scratchpad is a CRM Software mainly used by its customers to Scale Best Practices and Increase Sales & Revenue by Forecasting, Workflow Management and Pipeline Management .

What are the top features of Scratchpad?

Recording, Dashboard and Personalization are some of the top features of Scratchpad.

Who uses Scratchpad?

Scratchpad is used by Computer Software, Information Technology And Services and Financial Services among other industries.

What are Scratchpad alternatives?

Veloxy, ExpensePoint, IDeals Virtual Data Room and Highspot are popular alternatives for Scratchpad.

Where is Scratchpad located?

Scratchpad is headquartered at San Francisco, CA 94107, US.
lightning

Peers used Scratchpad for forecasting and workflow management

Scratchpad Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Analytics

4.57/5

Read Reviews (7)
Custom Reports

4.27/5

Read Reviews (141)
CAPABILITIES RATINGS AND REVIEWS
Analytics

4.57/5

Read Reviews (7)
Custom Reports

4.27/5

Read Reviews (141)

Software Failure Risk Guidance

?

for Scratchpad

Overall Risk Meter

Low Medium High

Top Failure Risks for Scratchpad

Scratchpad, Inc. Profile

Company Name

Scratchpad, Inc.

Company Website

https://scratchpad.com/

HQ Location

San Francisco, CA 94107, US

Employees

NA

Social

Financials

SERIES B