Integrations

Learning Management System
Business Intelligence
Collaboration and Productivity
Other

ServiceRocket Product Overview

ServiceRocket Center of Excellence enhances business outcomes by offering unparalleled expertise as an Atlassian partner. With a focus on accelerating growth, ServiceRocket provides tailored support to optimize your Atlassian tools, ensuring seamless customer journey and experience management. Leveraging global operations, ServiceRocket delivers strategic insights and expert guidance, helping businesses navigate industry challenges effectively. As a trusted partner, ServiceRocket empowers organizations to harness the full potential of Atlassian products, driving success and innovation.

How satisfied the customers are with ServiceRocket use-cases

Reviews

"...Trainers in both courses were excellent - pacing was very good and they were helpful and responsive, including follow-up with questions...." Peer review by Research in Motion, Research In Motion

ServiceRocket Customer Insights, Testimonials and Case Studies

A tech company - Information Technology And Services

A tech company had delays with their cloud migration from a previous Atlassian partner. ServiceRocket took over the project. They finished the migration in 10 weeks. The company saved 20% of their bu...dget. Good communication and fast work built trust. The company later worked with ServiceRocket to set up JSM for their HR team.

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a large public sector organization - Government Administration

A large public sector organization had problems with data security and working together. Their Jira and Confluence setups were not the same everywhere. ServiceRocket made things better by making the ...setups the same, changing how users get access, and building helpful dashboards. This made the group work better together and made reports easier. Now, they can make better decisions with the new system.

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lightning

Peers used ServiceRocket for license management and engaging and following up

ServiceRocket Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Custom Reports

4.59/5

Read Reviews (13)
Analytics

3.05/5

Read Reviews (1)
CAPABILITIES RATINGS AND REVIEWS
Custom Reports

4.59/5

Read Reviews (13)
Analytics

3.05/5

Read Reviews (1)

Software Failure Risk Guidance

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for ServiceRocket

Overall Risk Meter

Low Medium High

Top Failure Risks for ServiceRocket

ServiceRocket Inc. News

Awards
 

UTS Honours ServiceRocket Founder and CEO Rob Castaneda with UTS Fellowship Award

Rob Castaneda, Founder and CEO of ServiceRocket, was honored with a UTS Fellowship Award by the University of Technology Sydney. This recognition highlights his contributions as a UTS alumnus, industry partner, and supporter through roles such as a North American Advisory Board member and philanthropic donor. Castaneda's leadership has transformed ServiceRocket into a global technology services leader, partnering with major software vendors worldwide.

Awards
 

ServiceRocket Wins Global Atlassian Co-Selling Excellence Award Off The Back Of Major Customer Wins

ServiceRocket received the Atlassian Partner of the Year 2024-2025 award for Co-Selling Excellence. Atlassian recognized ServiceRocket for its innovative solutions, strong customer impact, and expertise in delivering transformative results across the Atlassian ecosystem. This award highlights ServiceRockets leadership in driving customer success and advancing Atlassian product adoption worldwide.

Awards
 

ServiceRocket Wins Global Atlassian Co-Selling Excellence Award Off The Back Of Major Customer Wins - PRWeb

ServiceRocket received the Global Atlassian Co-Selling Excellence Award, recognizing its outstanding performance in joint sales efforts with Atlassian. The award highlights ServiceRockets recent major customer wins and its leadership as a trusted Atlassian partner in enterprise software solutions.

ServiceRocket Inc. Profile

Company Name

ServiceRocket Inc.

HQ Location

2741 Middlefield Rd, Suite 200, Palo Alto, CA 94306, US

Employees

101-250

Social

Financials

PRIVATE