Sinch BSS platform Overview

Sinch-bss-platform offers diverse products for expanding service offerings and monetizing assets. Customer relationships are fostered through innovative solutions provided by Sinch for Telco.

Use Cases

Customers recommend Products & Pricelist Management, Engaging And Following Up, Channel Management, as the business use cases that they have been most satisfied with while using Sinch BSS platform.

Other use cases:

  • Touchpoint Management
  • Billing And Invoice Management
  • Contract Management
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Business Priorities

Build Brand Awareness and Launch New Products are the most popular business priorities that customers and associates have achieved using Sinch BSS platform.

Other priorities:

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Sinch BSS platform Use-Cases and Business Priorities: Customer Satisfaction Data

Sinch BSS platform works with different mediums / channels such as User Generated Content. Blogs. Mobile etc.

Sinch BSS platform Customer wins, Customer success stories, Case studies

Why is Sinch BSS platform the best choice for Products & Pricelist Management?

 

Sinch AB Helps Non-Profit Today's Sober Women with Timely Connection and Support ...

Sinch AB's messaging platform, SimpleTexting, is being used by the U.S.-based nonprofit Today's Sober Women to provide trauma-informed text support for women in sobriety. This initiative, crucial dur...ing the holiday season, enables secure, two-way SMS communication, offering emotional support and connecting women with essential services like housing and food assistance.

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Citadium - Retail

Sinch Rich SMS helped Citadium boost Black Friday loyalty. The French retail brand used a gamified SMS campaign for its "Planet C" loyalty members. The campaign achieved a 16% click-through rate and ...an 83% reactivity rate. 87% of users moved from the landing page to the main site. Citadium saw higher engagement and a stronger brand identity. The partnership with Sinch was smooth and rewarding.

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Bizbike - Sports

Chatlayer.ai helped Bizbike automate customer support. The chatbot answered simple questions and handled requests. Bizbike saved over 40 hours per month. Service costs dropped by 70%. NPS score went ...up by more than 4 points. The bot managed 54,000 messages in two months. Bizbike improved customer service and cut costs with AI automation.

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Global Mobile - Information Technology And Services

Sinch SMS helped Global Mobile launch TXT2VOTE, a secure mobile voting platform. The solution used 2-way SMS and branded short codes to let citizens vote by phone. Voter engagement and participation ...rates reached 63-72% in Colorado, Utah, and Michigan. 9 out of 10 users preferred text voting over mail. Global Mobile received 2 patents for TXT2VOTE and has worked with Sinch for over 15 years.

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EasyPark Group - Information Technology And Services

Sinch SMS Verification helped EasyPark Group secure app logins and send real-time parking notifications. EasyPark needed a reliable way to verify users and keep them informed about parking. After swi...tching to Sinch, they saw a 7% increase in conversion rates. SMS delivery and communication reliability improved. Support cases and errors dropped sharply. EasyPark now covers 3,200 cities and operates in 22 countries.

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Your Voice - Information Technology And Services

Sinch APIs help Your Voice deliver smarter, scalable communications. Your Voice, a Canadian tech company, needed flexible, multichannel messaging and voice solutions. They partnered with Sinch for SM...S API, Elastic SIP Trunking, and IVR infrastructure. This let them focus on their strengths while Sinch handled reliable connectivity. The result is better support, improved delivery, and readiness to scale.

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Sinch BSS platform Features

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FEATURE RATINGS AND REVIEWS
Custom Reports

3.77/5 ★

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CAPABILITIES RATINGS AND REVIEWS
Custom Reports

3.77/5 ★

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Software Failure Risk Guidance

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for Sinch BSS platform

Top Failure Risks for Sinch BSS platform

Sinch AB News

Partnership

Sinch announces strategic partnership with Lovable to power communications for AI-native applications - Cision News

Sinch and Lovable have formed a strategic partnership to integrate Sinch's communications infrastructure into Lovable's AI software platform. This collaboration aims to provide scalable communication tools for AI-native applications, starting with Sinch's Mailgun platform for email capabilities. The partnership will expand to include messaging and voice services, enhancing the development of AI-driven applications.

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Awards

Juniper Research names Sinch platinum winner for RCS monetization - Yahoo Finance

Sinch has been awarded the Platinum Winner in the Juniper Research Future Digital Awards for its RCS for Operators solution. This recognition highlights Sinch's innovative approach to RCS monetization, enabling mobile operators to launch and scale RCS for Business effectively. The solution integrates AI for content intelligence, offering secure, interactive messaging experiences that drive enterprise adoption and unlock new revenue streams.

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Executive

Sinch appoints Lindy Puttkammer as new Chief Human Resources Officer - Yahoo Finance

Sinch has appointed Lindy Puttkammer as its new Chief Human Resources Officer, effective January 1, 2026. Puttkammer, who joined Sinch in 2024, previously led the company's global Compensation and Benefits function. She succeeds Christina Raaschou, who will leave Sinch in February 2026.

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Financial

Sinch AB Reports Improved Profitability and Growth - TipRanks.com

Sinch AB reported its Q3 2025 earnings, highlighting improved profitability and strategic growth initiatives. The company achieved a 5% organic increase in gross profit to SEK 2,318 million and an 8% organic growth in adjusted EBITDA to SEK 915 million. Sinch reduced its loss after tax significantly, emphasizing its focus on AI-driven platform expansion and full RCS coverage in the US to maintain its leadership in the CPaaS sector.

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Sinch AB Profile

Company Name

Sinch AB

Company Website

https://www.sinch.com/

HQ Location

Lindhagensgatan 74 112 18 Stockholm Sweden

Employees

251-500

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Financials

IPO