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Sinch MVNE Platform: Reviews, Testimonials and Expert Opinions

4.0 5

★ ★ ★ ★ ★ ☆ ☆ ☆ ☆ ☆

(48)

MVNE Platform | Sinch | Giving MVNEs and MVNOs flexibility

Failure Risk for Sinch MVNE Platform ?

Sinch MVNE Platform Overview

Sinch's MVNE platform offers VAS products for messaging and call completion. These services drive revenue and optimize efficiency for service providers.

This is a summary of the comprehensive capabilities and benefits of Sinch MVNE Platform based on over 48 insights from peer reviews, customer testimonials, and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.

Do you need to check if Sinch MVNE Platform is right for your needs? Our Cuspera AI engine can evaluate how Sinch MVNE Platform fits your specific business needs, industry, and context. Get your personalized assessment report today.

Sinch MVNE Platform supports business activities such as:

Engagement Management
Order Management
Generation Of New Leads
Discount Management
Billing And Invoice Management

Sinch MVNE Platform can help you with many business goals, such as Enhance Customer Relationships, Grow Market Share, Enter New Markets Internationally Or Locally, Launch New Products, and Acquire Customers. It can help manage these activities if you use Promotions and Coupons for these needs.

Sinch MVNE Platform Reviews

11 buyers and buying teams have used Cuspera to assess how well Sinch MVNE Platform solved their business needs. Cuspera uses 48 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific business needs.

Business Priorities

Enhance Customer Relationships and Grow Market Share are the most popular business priorities peers achieved using Sinch MVNE Platform.

See all business priorities

Use Cases

Peers recommend Engagement Management , Order Management , Generation Of New Leads , as the business use cases that they have been most satisfied while using Sinch MVNE Platform.

See all use cases

Read Peer Reviews and Expert Experience for Business Use Cases

BUSINESS USE CASES	RATINGS	CUSTOMER AND EXPERT EXPERIENCES
Engagement Management	4.06/5 ★ Read Reviews (3)	"...The Sinch solution gives MVNEs and MVNOs the flexibility to configure meaningful products & services that engage customers...." Giving MVNEs and MVNOs flexibility
engaging and following up	3.66/5 ★ Read Reviews (1)	"...The Sinch solution gives MVNEs and MVNOs the flexibility to configure meaningful products & services that engage customers...." Giving MVNEs and MVNOs flexibility
Order Management	3.28/5 ★ Read Reviews (1)	"...Our BSS consists of a collection of modules including CRM, Product Catalog, Order Management, Provisioning, Payments & accounts receivable and Billing & Invoicing, among others. ..." Giving MVNEs and MVNOs flexibility
Generation Of New Leads	3.25/5 ★ Read Reviews (1)	"...We enable messaging and voice value added services, in both legacy and new generation networks...." Giving MVNEs and MVNOs flexibility

PEER EXPERIENCES
Engagement Management	4.06/5 ★ Read Reviews (3)
"...The Sinch solution gives MVNEs and MVNOs the flexibility to configure meaningful products & services that engage customers...." Giving MVNEs and MVNOs flexibility
engaging and following up	4.06/5 ★ Read Reviews (1)
Order Management	3.28/5 ★ Read Reviews (1)
"...Our BSS consists of a collection of modules including CRM, Product Catalog, Order Management, Provisioning, Payments & accounts receivable and Billing & Invoicing, among others. ..." Giving MVNEs and MVNOs flexibility
Generation Of New Leads	3.25/5 ★ Read Reviews (1)
"...We enable messaging and voice value added services, in both legacy and new generation networks...." Giving MVNEs and MVNOs flexibility

Case Studies

COMPANY	CASE STUDIES
Moet Ik Naar De Dokter (MINDD)	CASE STUDY Moet Ik Naar De Dokter (MINDD) Sinch's Chatlayer Voice API helped MINDD build an AI-enabled voice chatbot for patient triage. MINDD wanted to route urgent medical calls to human agents faster. They used Sinch’s AI chatbot builder and voice technology to sort calls by urgency. This led to more calls being answered and a safer pat...ient experience. The solution reduced wait times and improved call handling for Dutch medical practices. Read More
AAA	CASE STUDY AAA Sinch SMS and toll-free numbers helped AAA improve member experience. AAA members wanted to use mobile messaging for roadside help. Many texts to AAA's 800-HELP number were lost because it did not support SMS. Sinch enabled 2-way SMS with automatic replies. AAA now helps more customers and saves mo...ney. They saw an 8% conversion rate from SMS to roadside assistance and saved $30,000. Read More
EasyPark Group	CASE STUDY EasyPark Group Sinch helps EasyPark Group send important messages to users in over 20 countries. EasyPark Group needed to improve message delivery and security for their digital parking apps. They switched to Sinch to handle SMS and RCS messaging at scale. Sinch provided a 97% delivery rate and sent 40% of messag...es via RCS in Germany. Millions of messages now reach users, making parking easier and safer. Read More

Based on peer insights

Cuspera recommends Sinch MVNE Platform for

	Use Cases	Engagement Management , Order Management , Generation Of New Leads
	Medium	Promotions, Coupons
	Business Priorities	Enhance Customer Relationships, Grow Market Share, Enter New Markets Internationally Or Locally

IT and Other Capabilities

for Sinch MVNE Platform

Low
Medium
High

CAPABILITIES (DATA)	RATINGS AND REVIEWS
Data Import	2.93/5 ★ Read Reviews (1)

CAPABILITIES (DATA)	RATINGS AND REVIEWS
Data Import	2.93/5 ★ Read Reviews (1)

CAPABILITIES (SUPPORT)	RATINGS AND REVIEWS
24/7 Support	3.99/5 ★ Read Reviews (13)
Phone Support	3.31/5 ★ Read Reviews (3)
Email Support	2.93/5 ★ Read Reviews (1)
Chat Support	2.93/5 ★ Read Reviews (1)

CAPABILITIES (SUPPORT)	RATINGS AND REVIEWS
24/7 Support	3.99/5 ★ Read Reviews (13)
Phone Support	3.31/5 ★ Read Reviews (3)
Email Support	2.93/5 ★ Read Reviews (1)
Chat Support	2.93/5 ★ Read Reviews (1)

CAPABILITIES (OTHER)	RATINGS AND REVIEWS
Custom Reports	3.42/5 ★ Read Reviews (4)

CAPABILITIES (OTHER)	RATINGS AND REVIEWS
Custom Reports	3.42/5 ★ Read Reviews (4)

Software Failure Risk Guidance

?

for Sinch MVNE Platform

Top Failure Risks for Sinch MVNE Platform

Vendor Profile Details

Company Name

Sinch AB

Company Website

https://www.sinch.com/

HQ Location

Lindhagensgatan 74 112 18 Stockholm Sweden

Employees

251-500

Social

Financials

IPO