SmartCOMM™ Overview

SmartCOMM drives accurate, personalized customer conversations, enhancing internal efficiency and regulatory compliance. IT costs are reduced, making businesses more relevant to customers.

Use Cases

Customers recommend Communication Management, Engagement Management, Measuring Customer Satisfaction, as the business use cases that they have been most satisfied with while using SmartCOMM™.

Other use cases:

See all use cases See less use cases

Business Priorities

Enter New Markets Internationally Or Locally and Launch New Products are the most popular business priorities that customers and associates have achieved using SmartCOMM™.

Other priorities:

  • Improve ROI
  • Acquire Customers
See all business priorities See less business priorities

SmartCOMM™ Use-Cases and Business Priorities: Customer Satisfaction Data

SmartCOMM™'s features include Personalization. and SmartCOMM™ support capabilities include 24/7 Support, AI Powered, Email Support, etc. also SmartCOMM™ analytics capabilities include Custom Reports, and Analytics.

SmartCOMM™ Customer wins, Customer success stories, Case studies

What solutions does SmartCOMM™ provide for Communication Management?

SmartCOMM™ Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Custom Reports

3.79/5 ★

Read Reviews (3)
CAPABILITIES RATINGS AND REVIEWS
Custom Reports

3.79/5 ★

Read Reviews (3)

SmartCOMM™ Integrations

SmartCOMM™ integrates with a wide range of software applications through its robust data import and export capabilities.

Data Import

3.06/5 ★

Read Reviews (1)
Data Export

3.06/5 ★

Read Reviews (1)

Few API Integrations for SmartCOMM™

Vidyard Video Platform

4.56 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

Uberflip

4.39 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

Typeform

4.58 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

Yesware

4.35 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

Software Failure Risk Guidance

?

for SmartCOMM™

Top Failure Risks for SmartCOMM™

Smart Communications, Inc. News

Product

Smart Communications debuts AI tools for compliance - led CX

Smart Communications has launched new AI features for its Conversation Cloud platform, enhancing compliance-led customer communications and digital data collection. The update includes SmartIQ Agent Infrastructure for controlled data collection, AI-Powered Form Migration for converting legacy documents, and various assistants for task optimization. These features aim to improve omnichannel communications and compliance in regulated sectors like insurance and healthcare.

Read more →
Product

Smart Unveils Enterprise AI in Conversation Cloud

Smart Communications has launched new AI capabilities within its Conversation Cloud, enhancing speed, accuracy, and compliance for regulated enterprises. These innovations include SmartIQ Agent Infrastructure and AI-Powered Form Migration, aimed at improving digital data collection and customer engagement. The updates are designed to support high-trust conversations and streamline operations, reinforcing Smart Communications' leadership in AI-driven customer interactions.

Read more →
Awards

Double Recognition : Smart Communications Named a Leader in IDC MarketScape Reports for Intelligent CCM and Automated Document Generation

Smart Communications was named a Leader in IDC MarketScape reports for Intelligent Customer Communications Management and Automated Document Generation in 2024.

Read more →
Awards

Double Recognition: Smart Communications Named a Leader in IDC MarketScape Reports for Intelligent CCM and Automated Document Generation - Business Wire

Smart Communications is recognized as a leader in IDC MarketScape reports for intelligent customer communications management and automated document generation.

Read more →

Smart Communications, Inc. Profile

Company Name

Smart Communications, Inc.

Company Website

https://www.smartcommunications.com/

HQ Location

London , England

Social

Linkedin Twitter