Splashtop Remote Support Overview

Splashtop delivers fast, secure remote access and support solutions tailored for diverse needs, including remote work, support, and learning. It emphasizes user satisfaction, boasting a leading position in the market. Trusted by 30 million users and a significant portion of Fortune 500 companies, Splashtop combines advanced security features with user-friendly functionality. Its solutions cater to businesses seeking single sign-on (SSO), enhanced security, and efficient manageability. This focus on security and ease of use makes Splashtop a preferred choice for organizations prioritizing reliable remote access and support.

Use Cases

Customers recommend Helpdesk Management, Collaboration, Playbook Creation, as the business use cases that they have been most satisfied with while using Splashtop Remote Support.

Other use cases:

  • Measuring Customer Satisfaction
  • Competitive Intelligence
  • Public Relations
  • Market Research
  • Content Curation
  • Event Management
  • Engaging And Following Up
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Business Priorities

Acquire Customers and Scale Best Practices are the most popular business priorities that customers and associates have achieved using Splashtop Remote Support.

Splashtop Remote Support Use-Cases and Business Priorities: Customer Satisfaction Data

Splashtop Remote Support's features include Ticketing, Recording, and Personalization. and Splashtop Remote Support support capabilities include Email Support, Chat Support, Phone Support, etc. also Splashtop Remote Support analytics capabilities include Custom Reports, and Analytics.

Reviews

"...Splashtop On-Demand Support (SOS) is a remote support solution that is designed for help desk, MSPs and IT professionals...." Peer review

Splashtop SOS enables IT and help desks to provide on-demand remote support using a session code. Connections can be made to computers, iOS, and Android devices.

Splashtop Remote Support Customer wins, Customer success stories, Case studies

What makes Splashtop Remote Support ideal for Helpdesk Management?

What Are the key features of Splashtop Remote Support for Collaboration?

How can Splashtop Remote Support enhance your Playbook Creation process?

How efficiently Does Splashtop Remote Support manage your Competitive Intelligence?

11 buyers and buying teams have used Cuspera to assess how well Splashtop Remote Support solved their business needs. Cuspera uses 519 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific business needs.

Frequently Asked Questions(FAQ)

for Splashtop Remote Support

What is Splashtop Remote Support used for?

Splashtop Remote Support is mainly used by its customers to Acquire Customers and Scale Best Practices by Helpdesk Management, Collaboration and Playbook Creation .

What are the top features of Splashtop Remote Support?

Ticketing, Recording and Personalization are some of the top features of Splashtop Remote Support.

Where is Splashtop Remote Support located?

Splashtop Remote Support is headquartered at San Jose, CA.
lightning

Peers used Splashtop Remote Support for helpdesk management and collaboration

Splashtop Remote Support Features

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FEATURE RATINGS AND REVIEWS
Custom Reports

4.40/5 ★

Read Reviews (21)
Analytics

3.02/5 ★

Read Reviews (1)
CAPABILITIES RATINGS AND REVIEWS
Custom Reports

4.40/5 ★

Read Reviews (21)
Analytics

3.02/5 ★

Read Reviews (1)

Splashtop Remote Support Integrations

Splashtop Remote Support integrates with a wide range of software applications through its robust data import and export capabilities.

Data Export

4.19/5 ★

Read Reviews (23)
Data Import

4.08/5 ★

Read Reviews (17)

Software Failure Risk Guidance

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for Splashtop Remote Support

Overall Risk Meter

Low Medium High

Top Failure Risks for Splashtop Remote Support

Splashtop Inc. News

Product

Splashtop Launches Unified Platform for Modern IT Operations

Splashtop has launched a new cloud-native platform for modern IT operations, integrating endpoint management, security, remote support, and access into a unified system. The platform features Autonomous Endpoint Management (AEM) with AI-powered patch intelligence, offering real-time visibility and streamlined workflows. It embeds security insights into operational processes and integrates with EDR platforms like CrowdStrike and SentinelOne for enhanced endpoint risk management.

Partnership

Splashtop's Japan Subsidiary Joins the Anime System Community (ASC) to ...

Splashtop's Japan subsidiary, Splashtop K.K., has joined the Anime System Community (ASC) to enhance IT infrastructure in anime production. The company aims to support the sustainable growth and global competitiveness of Japan's anime industry by providing secure remote access solutions and collaborating with stakeholders.

Partnership

Splashtop Joins Anime System Community to Support Japan's Anime ...

Splashtop K.K., the Japanese subsidiary of Splashtop, has joined the Anime System Community (ASC) to enhance IT infrastructure in Japan's anime production industry. This collaboration aims to support the industry's global competitiveness and sustainable growth by leveraging Splashtop's remote access solutions. Splashtop K.K. has also partnered with Wacom Co., Ltd. to develop the "Wacom Bridge" feature for digital artists.

Partnership

Splashtop Announces Partnership with SysAid to Extend Secure Remote ...

Splashtop has partnered with SysAid to integrate its secure remote support technology into SysAid's AI-driven ITSM platform. This integration allows IT teams to initiate remote support directly from SysAid service desk tickets, enhancing efficiency and reducing mean time to resolution. The partnership aims to improve device connectivity and streamline IT workflows, benefiting SysAid's customers with faster, secure support.

Splashtop Inc. Profile

Company Name

Splashtop Inc.

Company Website

https://www.splashtop.com/

HQ Location

San Jose, CA

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