SUMO Scheduler Platform Overview

SUMO Scheduler simplifies appointment and event bookings, reducing no-shows and enhancing customer engagement. This all-in-one scheduling software is designed for businesses aiming to streamline their booking processes. By integrating seamlessly with existing tools, SUMO Scheduler ensures a smooth workflow, allowing companies to focus on customer interactions. A surprising detail is its ability to power smart customer engagement through intelligence, which can directly contribute to revenue growth. Trusted by leading brands, SUMO Scheduler offers two powerful platforms to cater to diverse scheduling needs, making it a valuable asset for businesses looking to optimize their customer engagement strategies.

Use Cases

Customers recommend Engagement Management, Digital Signature, Helpdesk Management, as the business use cases that they have been most satisfied with while using SUMO Scheduler Platform.

Other use cases:

  • Collaboration
  • Sending & Publishing Communications
  • Relationship Management
  • Meeting Management
  • Conference Call Management
  • Customise Loyalty Program
  • Event Management
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Business Priorities

Acquire Customers and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using SUMO Scheduler Platform.

Other priorities:

  • Increase Sales & Revenue
  • Improve Brand Engagement
  • Establish Thought Leadership
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SUMO Scheduler Platform Use-Cases and Business Priorities: Customer Satisfaction Data

SUMO Scheduler Platform works with different mediums / channels such as E-Mail. Website. Phone Calls etc.

SUMO Scheduler Platform's features include Personalization, Bot, and Dashboard. and SUMO Scheduler Platform support capabilities include AI Powered, Phone Support, 24/7 Support, etc. also SUMO Scheduler Platform analytics capabilities include Custom Reports, and Analytics.

SUMO's appointment & event scheduling platform simplifies online booking for enterprise businesses. It's powerful and user-friendly, enhancing customer engagement effortlessly.

Comprehensive Insights on SUMO Scheduler Platform Use Cases

What benefits does SUMO Scheduler Platform offer for Engagement Management?

How can SUMO Scheduler Platform optimize your Digital Signature Workflow?

How efficiently Does SUMO Scheduler Platform manage your Helpdesk Management?

How can SUMO Scheduler Platform enhance your Collaboration process?

What makes SUMO Scheduler Platform ideal for Sending & Publishing Communications?

23+ more Business Use Cases

11 buyers and buying teams have used Cuspera to assess how well SUMO Scheduler Platform solved their business needs. Cuspera uses 703 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific business needs.

Case Studies

Health, Wellness and Fitness

CASE STUDY Popular Chain of Wellness Centers

SUMO Scheduler for Salesforce helped a popular chain of wellness centers improve scheduling. The clinics had slow, manual processes and risked data breaches. SUMO built a custom weight loss progress ...reporting system and automated appointment scheduling. The solution let staff track key metrics and manage sensitive data securely. The CEO reports a 75% increase in scheduling efficiency and expects full ROI within 12 months.

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Financial Services

CASE STUDY Money Movers (FinTech Firm)

SUMO Scheduler helped Money Movers, a FinTech firm, automate their appointment scheduling. The firm struggled with manual booking, leading to missed appointments and wasted staff time. SUMO introduce...d a semi-automated, 24/7 scheduling system with custom meeting types. This saved over 25% of staff time and reduced no-shows. Reception staff could focus on more productive tasks, and clients enjoyed easier booking and better service.

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Education

CASE STUDY Top Graduate School

SUMO Scheduler helped a top graduate school solve scheduling and communication problems. The school needed a way to connect over 14,000 educators with students across 2,800 schools. SUMO Scheduler au...tomated class and meeting scheduling, reducing manual work and appointment conflicts. Faculty and students now use custom workflows, calendar integration, and automated reminders. The platform improved productivity, reduced missed meetings, and made it easy to track appointments and classroom availability.

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Computer Software

CASE STUDY SaaS company

SUMO Scheduler helped a SaaS company upgrade its customer service process. The company struggled with long wait times and manual appointment scheduling using Outlook, Excel, and email. SUMO implement...ed a Multi-Calendar, case management features, and a reminder engine. The new system unified appointment views and automated reminders. The support team saw reduced wait times and after call work, and customer satisfaction improved. The company now manages more appointments and provides better service to over 100 clients worldwide.

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Insurance

CASE STUDY Leading healthcare insurance provider

SUMO for Salesforce helped a leading healthcare insurance provider with over 2.9 million members improve online scheduling. The company needed a branded, automated system to capture contact details a...nd manage appointments. SUMO delivered a Salesforce-native scheduler with custom fields, branded pages, and automated reminders. The solution made it easy to classify contacts, track referral sources, and optimize staff availability. The provider now offers a better scheduling experience for customers and prospects.

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Retail

CASE STUDY The largest specialty jeweler in the US, UK, and Canada

SUMO Scheduler helped the largest specialty jeweler in the US, UK, and Canada modernize its customer experience. The jeweler faced challenges with phone-only scheduling, which limited growth and bloc...ked communication lines. SUMO enabled multi-platform scheduling, online appointment booking, and automated reminders, all integrated with Salesforce. Over 20,000 sales consultants in 2,000 locations now use the solution. The jeweler saw improved customer service, more self-scheduled appointments, and record holiday season revenues.

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Frequently Asked Questions(FAQ)

for SUMO Scheduler Platform

What is SUMO Scheduler Platform used for?

SUMO Scheduler Platform is mainly used by its customers to Acquire Customers and Enhance Customer Relationships by Engagement Management, Digital Signature and Helpdesk Management .

What are the top features of SUMO Scheduler Platform?

Personalization, bot and Dashboard are some of the top features of SUMO Scheduler Platform.

What are SUMO Scheduler Platform alternatives?

Proposify, ConnectWise Control, EmailMeForm and Apple IOS are popular alternatives for SUMO Scheduler Platform.

Where is SUMO Scheduler Platform located?

SUMO Scheduler Platform is headquartered at Atlanta, Georgia, US.
lightning

Peers used SUMO Scheduler Platform for engagement management and digital signature

SUMO Scheduler Platform Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.19/5 ★

Read Reviews (12)
Custom Reports

3.99/5 ★

Read Reviews (47)
Analytics

3.94/5 ★

Read Reviews (21)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.19/5 ★

Read Reviews (12)
Custom Reports

3.99/5 ★

Read Reviews (47)
Analytics

3.94/5 ★

Read Reviews (21)

Software Failure Risk Guidance

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for SUMO Scheduler Platform

Overall Risk Meter

Low Medium High

Top Failure Risks for SUMO Scheduler Platform

SUMO Scheduler Profile

Company Name

SUMO Scheduler

Company Website

//sumoscheduler.com

HQ Location

Atlanta, Georgia, US

Social

Linkedin