Tealium DataAccess Overview

Tealium DataAccess enables data storage and analysis within the Customer Data Hub. It provides comprehensive tools for managing customer data effectively.

Here's the scoop on Tealium DataAccess! We've gathered over 63 insights from folks who use it, and know it inside out—from peer reviews to customer testimonials and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.

Do you need to check if Tealium DataAccess is right for your needs? Our Cuspera AI engine can evaluate how Tealium DataAccess fits your specific business needs, industry, and context. Get your personalized assessment report today.

Tealium DataAccess supports business activities such as:

  • Advertisement
  • Track Learning Progress
  • Helpdesk Management
  • Touchpoint Management
  • Proposal & Quote Management

It can help manage these activities if you use Phone Calls for these needs.

Tealium DataAccess was founded in 2008. Retail Vertical is its biggest customer base.

Reviews

"...We want to determine what drives a customer to abandon self-service and call our call center...." Peer review by Brandon S, Data Manager

Tealium DataAccess Reviews

11 buyers and buying teams have used Cuspera to assess how well Tealium DataAccess solved their business needs. Cuspera uses 63 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific business needs.

Use Cases

Peers recommend Advertisement , Track Learning Progress , Helpdesk Management , as the business use cases that they have been most satisfied while using Tealium DataAccess.

See all use cases

Read Peer Reviews and Expert Experience for Business Use Cases

BUSINESS USE CASES RATINGS CUSTOMER AND EXPERT EXPERIENCES
Advertisement

4.16/5 ★

Read Reviews (2)

"...Integrate all of our tags marketing , ads analytics...."
Track Learning Progress

3.36/5 ★

Read Reviews (1)

"...Channel Tracking & Reporting Learn to Clearly Name and Classify Data Using Tealium and Domo s Visualization Tool. ..." Tealium DataAccess Product Overview
Helpdesk Management with Phone Calls

2.50/5 ★

Read Reviews (1)

"...We want to determine what drives a customer to abandon self-service and call our call center...."
PEER EXPERIENCES
Advertisement

4.16/5 ★

Read Reviews (2)

"...Integrate all of our tags marketing , ads analytics...." Peer review by Liza M, Analytics manager
Track Learning Progress

3.36/5 ★

Read Reviews (1)

"...Channel Tracking & Reporting Learn to Clearly Name and Classify Data Using Tealium and Domo s Visualization Tool. ..." Tealium DataAccess Product Overview
Helpdesk Management with Phone Calls

2.50/5 ★

Read Reviews (1)

"...We want to determine what drives a customer to abandon self-service and call our call center...." Peer review by Brandon S, Data Manager

Customer Stories

A leading pharmaceutical company - Pharmaceuticals - Very Large

Tealium's real-time customer data platform helped a leading pharmaceutical company shift to a direct-to-consumer model. The company unified behavioral, CRM, and media data for a 360-degree consumer v...iew. This enabled personalized digital experiences and improved patient engagement. The new platform increased prescription conversions and optimized media spend. The company now delivers better patient support and business results.

Read more →

Providence St. Joseph Health (PSJH) - Hospital & Health Care

Tealium AudienceStream helped Providence St. Joseph Health (PSJH) connect patient data across all their brands. PSJH used Tealium to collect and manage data securely and in line with privacy laws. Th...ey built a real-time view of each caller for their call center staff. This improved call center efficiency and gave patients a more personal experience. PSJH could also share data with vendors without exposing personal information.

Read more →

Global Pharmaceutical Organization - Pharmaceuticals

Tealium AudienceStream helped a global pharmaceutical organization create a single view of healthcare providers. The company integrated data from offline and digital channels into their CRM for bette...r sales call prioritization and real-time content personalization. They deployed Tealium across 50+ global websites and improved customer conversion rates by 25% through enhanced chatbot integrations. The solution ensured compliance with privacy laws and reduced IT complexity. The organization also improved ROAS and operational efficiency.

Read more →

Rohrman Auto Group - Automotive

Tealium and Snowflake helped Rohrman Auto Group fix their customer data problems. Rohrman had data spread across web, mobile, and legacy systems, making it hard to see each customer clearly. Tealium’...s customer data platform unified over two million records into clean, consented data. The integration enabled near real-time data transfer and better data governance. Rohrman now has a single view of each customer and can use advanced analytics and AI.

Read more →

Cathay - Hospitality

Tealium helped Cathay, Hong Kong’s flagship airline, transform into a premium travel lifestyle brand. The challenge was to scale personalisation and enable fast experimentation during the pandemic. T...ealium’s real-time data platform unified customer profiles and allowed over 100 personalisation use cases each year. Teams launched targeted campaigns using live data, increasing engagement and retention. Time-to-market for new ideas dropped from weeks to days.

Read more →

Based on peer insights

Cuspera recommends Tealium DataAccess for

Use Cases Advertisement , Track Learning Progress , Helpdesk Management
Medium Phone Calls
Industries Retail

Popular Business Setting

for Tealium DataAccess

Top Industries

  • Retail

Popular in

  • Enterprise
  • Large Enterprise

IT and Other Capabilities

for Tealium DataAccess

  • Low
  • Medium
  • High
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Export

2.50/5 ★

Read Reviews (2)
Data Import

2.25/5 ★

Read Reviews (8)
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Export

2.50/5 ★

Read Reviews (2)
Data Import

2.25/5 ★

Read Reviews (8)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
Phone Support

3.42/5 ★

Read Reviews (1)
24/7 Support

2.37/5 ★

Read Reviews (3)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
Phone Support

3.42/5 ★

Read Reviews (1)
24/7 Support

2.37/5 ★

Read Reviews (3)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
Analytics

4.34/5 ★

Read Reviews (9)
Custom Reports

3.70/5 ★

Read Reviews (10)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
Analytics

4.34/5 ★

Read Reviews (9)
Custom Reports

3.70/5 ★

Read Reviews (10)

Software Failure Risk Guidance

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for Tealium DataAccess

Top Failure Risks for Tealium DataAccess

Vendor Profile Details

Company Name

Tealium Inc.

Company Website

https://tealium.com/

Year Founded

2008

HQ Location

11095 Torreyana Road San Diego, CA 92121

Employees

501-1000

Social

Facebook Linkedin Twitter

Financials

SERIES G