Teradata Real-Time Interaction Manager Overview

Teradata Real-Time Interaction Manager leverages real-time customer interactions and predictive modeling for personalized experiences. Offline data is combined with real-time insights for contextual engagement.

This is a summary of the comprehensive capabilities and benefits of Teradata Real-Time Interaction Manager based on over 51 insights from peer reviews, customer testimonials, and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.

Do you need to check if Teradata Real-Time Interaction Manager is right for your needs? Our Cuspera AI engine can evaluate how Teradata Real-Time Interaction Manager fits your specific business needs, industry, and context. Get your personalized assessment report today.

Teradata Real-Time Interaction Manager supports business activities such as:

  • Engagement Management
  • Communication Management

As a solution, Teradata Real-Time Interaction Manager's capabilities include Personalization.

Teradata Real-Time Interaction Manager Financial Services Vertical is its biggest customer base.

Reviews

"...Real-Time Interaction Management...." Peer review

Teradata Real-Time Interaction Manager Reviews

11 buyers and buying teams have used Cuspera to assess how well Teradata Real-Time Interaction Manager solved their business needs. Cuspera uses 51 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific business needs.

Use Cases

Peers recommend Engagement Management , Communication Management , as the business use cases that they have been most satisfied while using Teradata Real-Time Interaction Manager.

See all use cases

Read Peer Reviews and Expert Experience for Business Use Cases

BUSINESS USE CASES RATINGS CUSTOMER AND EXPERT EXPERIENCES
Engagement Management

4.62/5 ★

Read Reviews (9)

"...Analyzes all customer interactions to ensure the best offer for each individual customer is delivered in real time...."
engaging and following up

3.64/5 ★

Read Reviews (1)

"Brinker International uses Teradata ClearScape Analytics in VantageCloud on AWS to improve customer experience at Chili’s and Maggiano’s restaurants. They use AI and machine learning to predict cook times, manage ingredient inventory, and guide restaurant cleanliness. The solution helps Brinker deliver hot, on-time food and better guest experiences. Brinker analyzes 25 million guest surveys each year to find ways to improve service and loyalty. Data-driven insights help increase guest visit frequency and reduce food waste."
Communication Management

4.33/5 ★

Read Reviews (6)

"...Real-Time Interaction Management...."
sending & publishing communications

3.22/5 ★

Read Reviews (1)

"Brinker International uses Teradata ClearScape Analytics in VantageCloud on AWS to improve customer experience at Chili’s and Maggiano’s restaurants. They use AI and machine learning to predict cook times, manage ingredient inventory, and guide restaurant cleanliness. The solution helps Brinker deliver hot, on-time food and better guest experiences. Brinker analyzes 25 million guest surveys each year to find ways to improve service and loyalty. Data-driven insights help increase guest visit frequency and reduce food waste."
PEER EXPERIENCES
Engagement Management

4.62/5 ★

Read Reviews (9)

"...Analyzes all customer interactions to ensure the best offer for each individual customer is delivered in real time...." Peer review
engaging and following up

4.62/5 ★

Read Reviews (1)

Communication Management

4.33/5 ★

Read Reviews (6)

"...Real-Time Interaction Management...." Peer review
sending & publishing communications

4.33/5 ★

Read Reviews (1)

Case Studies

COMPANY CASE STUDIES
Teradata Real-Time Interaction Manager case study

Alior Bank
CASE STUDY Alior Bank

Teradata VantageCloud on Microsoft Azure helps Alior Bank manage and integrate financial data. The bank needed reliable, trusted data for analytics, compliance, and customer experience. Teradata provided a centralized data platform, improving data quality and governance. Alior Bank now reconciles a...nd publishes month-end reports within three working days. The solution supports regulatory compliance, automation, and advanced AI/ML applications.

Read More
Teradata Real-Time Interaction Manager case study

ABANCA
CASE STUDY ABANCA

Teradata Vantage helps ABANCA create a single version of data truth across its global banking operations. ABANCA uses this analytics platform to manage data from mergers, acquisitions, and divestitures. The solution enables decentralized access for different user roles, improving self-service banki...ng analytics. ABANCA's customer satisfaction Net Promoter Score (NPS) increased by 300%. The platform supports rapid operational readiness and better customer experience.

Read More
Teradata Real-Time Interaction Manager case study

Air France-KLM Group
CASE STUDY Air France-KLM Group

Teradata Vantage helps Air France-KLM Group improve customer experience for over 100 million passengers each year. The airline uses the platform to bring together all customer data, both structured and unstructured. This enables pathing analysis to spot complaint triggers and optimize web and call ...center experiences. Air France-KLM personalizes recommendations at every stage of the journey, from booking to baggage claim. The solution supports large-scale personalization and helps increase customer satisfaction.

Read More

Based on peer insights

Cuspera recommends Teradata Real-Time Interaction Manager for

Use Cases Engagement Management , Communication Management
Features Personalization
Industries Financial Services, Retail, Media Production

Popular Business Setting

for Teradata Real-Time Interaction Manager

Top Industries

  • Financial Services
  • Retail
  • Media Production

Popular in

Peer and Expert Opinion on Features

for Teradata Real-Time Interaction Manager

  • Low
  • Medium
  • High
FEATURES RATINGS AND REVIEWS
Personalization

4.04/5 ★

Read Reviews (17)
FEATURES RATINGS AND REVIEWS
Personalization

4.04/5 ★

Read Reviews (17)

IT and Other Capabilities

for Teradata Real-Time Interaction Manager

  • Low
  • Medium
  • High
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Import

3.31/5 ★

Read Reviews (3)
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Import

3.31/5 ★

Read Reviews (3)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
24/7 Support

3.66/5 ★

Read Reviews (2)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
24/7 Support

3.66/5 ★

Read Reviews (2)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

3.42/5 ★

Read Reviews (4)
Custom Reports

3.31/5 ★

Read Reviews (3)
Analytics

2.93/5 ★

Read Reviews (1)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

3.42/5 ★

Read Reviews (4)
Custom Reports

3.31/5 ★

Read Reviews (3)
Analytics

2.93/5 ★

Read Reviews (1)

Software Failure Risk Guidance

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for Teradata Real-Time Interaction Manager

Top Failure Risks for Teradata Real-Time Interaction Manager

Vendor Profile Details

Company Name

Teradata

Company Website

https://www.teradata.com/

HQ Location

17095 Via Del Campo San Diego, CA 92127 US

Employees

10001+

Social

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Financials

IPO