Whatfix Digital Adoption Platform (DAP)

Whatfix helped The Select Group (TSG) onboard 200 recruiters yearly to Bullhorn ATS. TSG used Whatfix’s digital adoption platform for in-app guidance and 24/7 self-help support. 89% of Self Help sear...ches were successful, reducing ATS-related IT queries. Recruiters found answers in seconds, speeding up onboarding and boosting productivity. Managers and new hires used Whatfix to learn Bullhorn faster and more efficiently.
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Whatfix helped Grifols save 400+ hours on Salesforce training and support in seven months. The platform reduced seller training costs by $107,000 and delivered a 3x ROI on Salesforce investment. Grif...ols used in-app guidance, real-time support, and multi-format content to boost Salesforce adoption and sales productivity. The solution cut CRM support cases by 22% and improved new hire onboarding. Grifols empowered sales teams to close more biopharma opportunities and enhance customer experience.
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Whatfix helped Renewable Energy Group, Inc. cut time-to-proficiency on Salesforce CRM and JD Edwards ERP by 50%. Employees now learn faster with in-app guidance and step-by-step instructions. Support... queries dropped by 83%, freeing up IT resources. Accounting errors decreased as training became standardized. New hires reach proficiency in three months instead of six. REG uses Whatfix analytics to track adoption and improve user experience.
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