Yelp Guest Manager Overview

Yelp Guest Manager maximizes a restaurant's reach by connecting it to the largest consumer network in the US. Every seat is optimized for maximum efficiency.

Use Cases

Customers recommend Rating And Review Management, Proposal & Quote Management, Sending & Publishing Communications, as the business use cases that they have been most satisfied with while using Yelp Guest Manager.

Other use cases:

  • Advertisement
  • Engaging And Following Up
  • Meeting Management
  • Contract Management
  • Competitive Intelligence
  • Calendar Management
  • Workflow Management
See all use cases See less use cases

Business Priorities

Acquire Customers and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using Yelp Guest Manager.

Other priorities:

  • Improve Digital And Social Presence
  • Establish Thought Leadership
See all business priorities See less business priorities

Yelp Guest Manager Use-Cases and Business Priorities: Customer Satisfaction Data

Yelp Guest Manager works with different mediums / channels such as Review Sites. Yelp. Text SMS etc.

Yelp Guest Manager's features include Personalization, Rewards, Gamification, etc. and Yelp Guest Manager support capabilities include Phone Support, Chat Support, 24/7 Support, etc. also Yelp Guest Manager analytics capabilities include Custom Reports, and Analytics.

Reviews

"...Great as free service, and the worst platform for the worth of dollar for advertisment...." Peer review by Omar A., Founder, Marketing and Advertising

Popular Business Setting

for Yelp Guest Manager

Top Industries

  • Information Technology and Services
  • Real Estate
  • Education

Popular in

  • Small Business
  • Mid Market
  • Enterprise

Yelp Guest Manager is popular in Information Technology And Services, Real Estate, and Education and is widely used by Small Business, Mid Market, and Enterprise.

Comprehensive Insights on Yelp Guest Manager Use Cases

How does Yelp Guest Manager address your Rating And Review Management Challenges?

How can Yelp Guest Manager optimize your Proposal & Quote Management Workflow?

What benefits does Yelp Guest Manager offer for Sending & Publishing Communications?

What makes Yelp Guest Manager ideal for Engaging And Following Up?

11 buyers and buying teams have used Cuspera to assess how well Yelp Guest Manager solved their business needs. Cuspera uses 493 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific business needs.

Case Studies

Consumer Services

CASE STUDY Rock N Block Turf N Hardscapes

Yelp Ads helped Rock N Block Turf N Hardscapes grow its business. The company used Yelp to reach more customers and stand out from competitors. With Yelp Ads, they saw a 92% increase in leads compare...d to organic traffic. They now get $2M in annual revenue from Yelp customers. The business receives over 2,800 quote requests each year and has a 30% customer conversion rate.

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Events Services

CASE STUDY Tempoe Entertainment DJs

Yelp helps Tempoe Entertainment DJs connect with new clients and build trust. The owner, Ryan, says Yelp reviews make a big impact. Customers read real feedback before booking. Tempoe Entertainment D...Js focus on customer service and meeting client needs. Yelp is free, easy, and helps their business grow.

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Restaurants

CASE STUDY Taste of Texas

Yelp Guest Manager helped Taste of Texas increase guest traffic by 40%. The restaurant switched from pen and paper to automated waitlist and reservation software. Now, 70-80% of reservations come thr...ough Yelp. Staff save time because 90% of reservations need no staff interaction. The system is easy to use and scales for busy times. Taste of Texas saw more returning guests and fewer empty seats.

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Consumer Services

CASE STUDY TE Certified Electrical, Plumbing, Heating & Cooling

Yelp Ads helped TE Certified Electrical, Plumbing, Heating & Cooling grow its business. The company used Yelp to reach more customers in Atlanta. Yelp brought in $1 million in annual revenue and 9,50...0 leads each year. Using Yelp Ads increased monthly customer exposure by 85% compared to organic traffic. Responding to reviews on Yelp also helped build trust and reputation.

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Construction

CASE STUDY Roofing Solutions

Yelp Ads helped Roofing Solutions attract more customers in its first year. The company earned $1.5 million in sales, with $500,000 coming from Yelp. Roofing Solutions saw an 84% increase in leads fr...om Yelp Ads compared to organic traffic. The business averaged a 50% close rate on Yelp leads and received about 500 leads from Request a Quote. The Upgrade Package and Verified License badge also helped build trust and convert more leads.

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Restaurants

CASE STUDY Shabuya

Yelp Guest Manager helped Shabuya, a Japanese hot pot restaurant, improve service and efficiency. After using Yelp Guest Manager, Shabuya doubled its ROI and saw a 22% increase in sales in the first ...month. 65% of guests now use Yelp’s online waitlist and Kiosk. Integration with Google boosted guest covers by 70%. Shabuya expanded from a local favorite to a West Coast chain with multiple locations.

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lightning

Peers used Yelp Guest Manager for rating and review management and proposal & quote management

Yelp Guest Manager Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Custom Reports

3.58/5 ★

Read Reviews (93)
Analytics

3.14/5 ★

Read Reviews (4)
CAPABILITIES RATINGS AND REVIEWS
Custom Reports

3.58/5 ★

Read Reviews (93)
Analytics

3.14/5 ★

Read Reviews (4)

Yelp Guest Manager Integrations

Yelp Guest Manager integrates with a wide range of software applications through its robust data import and export capabilities.

Data Import

3.43/5 ★

Read Reviews (17)
Data Export

1.91/5 ★

Read Reviews (18)

Punchh Platform

3.85 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

NinjaCat

4.33 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

OKTA

4.57 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

Yext Platform

4.34 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

Software Failure Risk Guidance

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for Yelp Guest Manager

Overall Risk Meter

Low Medium High

Top Failure Risks for Yelp Guest Manager

Yelp Inc. News

Partnership

Yelp Names DoorDash its Preferred Partner to Expand Delivery Access ...

Yelp has partnered with DoorDash to enhance its delivery service, offering access to over 500,000 restaurants in the U.S. This collaboration combines Yelp's trusted reviews with DoorDash's extensive delivery network, improving user experience by allowing seamless ordering and real-time delivery tracking. The partnership officially starts on October 1.

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Financial

Yelp Inc. Earnings Call: AI Drives Growth Amid Challenges

Yelp Inc. Earnings Call: AI Drives Growth Amid Challenges

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Product

Yelp debuts AI voice agents for restaurants and service providers

Yelp launched AI-powered voice agents for restaurants and service providers. These agents automate phone interactions, answer customer questions, and manage tasks like waitlist additions. The solution requires no complex setup or API integration, leveraging business metadata for accurate responses. Yelp targets improved efficiency and customer experience for hospitality and service businesses.

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Customer

How Rock N Block Turf N Hardscapes secures $2M in annual revenue from Yelp

Yelp offers advertising, reservation, and data solutions for businesses, enhancing visibility and growth, as demonstrated by Rock N Block Turf N Hardscapes' $2M revenue success.

Read more →

Yelp Inc. Profile

Company Name

Yelp Inc.

Company Website

https://business.yelp.com/

HQ Location

11 Madison Ave, New York, NY 10010, US

Employees

501-1000

Social

Linkedin

Financials

IPO