Zoho SalesInbox: Use-Cases, Insights and Reviews | 2025 Cuspera

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Zoho SalesInbox | Think inside the (in)box. Bring CRM context to all your sales emails

Zoho SalesInbox Overview

Zoho-SalesInbox integrates email and CRM, organizing emails with sales context. This allows for better analysis and understanding.

Use Cases

Customers recommend Engaging And Following Up, Communication Management, Lead Engagement, as the business use cases that they have been most satisfied with while using Zoho SalesInbox.

Other use cases:

Helpdesk Management
Lead Analytics
Lead Management
Conversion Management
Contacts History
Creating Contact List
Workflow Management

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Business Priorities

Enhance Customer Relationships and Improve ROI are the most popular business priorities that customers and associates have achieved using Zoho SalesInbox.

Other priorities:

Enter New Markets Internationally Or Locally
Grow Market Share
Improve Visibility
Increase Sales & Revenue
Acquire Customers

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Zoho SalesInbox Use-Cases and Business Priorities: Customer Satisfaction Data

Zoho SalesInbox works with different mediums / channels such as E-Mail.

Zoho SalesInbox's features include Alerts: Popups & Notifications. and Zoho SalesInbox support capabilities include 24/7 Support, Email Support, Chat Support, etc. also Zoho SalesInbox analytics capabilities include Custom Reports, and Analytics.

Reviews

"...If you need a basic email tracking software, this is a great way to start off...." Peer review by Steve S

Popular Business Setting

for Zoho SalesInbox

Top Industries

Management Consulting
Education
Consumer Services

Popular in

Small Business
Large Enterprise
Enterprise

Zoho SalesInbox is popular in Management Consulting, Education, and Consumer Services and is widely used by Small Business, Large Enterprise, and Enterprise.

Comprehensive Insights on Zoho SalesInbox Use Cases

What Are the key features of Zoho SalesInbox for Engaging And Following Up?

How does Zoho SalesInbox address your Communication Management Challenges?

How efficiently Does Zoho SalesInbox manage your Lead Engagement?

11 buyers and buying teams have used Cuspera to assess how well Zoho SalesInbox solved their business needs. Cuspera uses 113 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific business needs.

Case Studies

CASE STUDY SERGAS

Zoho Connect helped SERGAS, a leader in the gas industry, solve problems with scattered communication and poor task management. The company used Zoho Connect to create a single platform for all teams.... This made it easier to share updates, assign tasks, and work together. Teams in customer service, operations, and sales now communicate better and finish work faster. SERGAS recommends Zoho Connect for any business that wants to improve teamwork.

CASE STUDY Shortlist Recruitment

Zoho Recruit helps Shortlist Recruitment, a technical recruitment agency, place candidates faster than competitors. The team uses Zoho Recruit for quick searches, custom tags, and easy customisation.... The platform supports operations in both the UK and USA. Shortlist Recruitment values Zoho Recruit's cost-effectiveness and strong GDPR compliance. SMS integration lets them reach job seekers discreetly during work hours.

CASE STUDY Sparex

Zoho Analytics helped Sparex fix data problems from 18 subsidiaries. Before, teams used different systems and had conflicting data. Meetings stalled because no one trusted the numbers. With Zoho Anal...ytics, Sparex now syncs 15 million rows of data daily. Teams get custom dashboards and can make their own reports. Report requests dropped from 1-2 per hour to 1-2 per week. One insight from Zoho Analytics led to $1.4 million in extra sales by repricing slow-moving stock.

CASE STUDY Taobé Consulting

Zoho Webinar helped Taobé Consulting improve client communication and boost productivity. The company used interactive Q&A, webinar recordings, and registration insights to engage more clients. They ...saw a 30% increase in webinar registrations and a 40% rise in productivity. The platform made it easier to reach more clients and cut costs. Taobé Consulting became more visible and trusted in their industry.

CASE STUDY Mistras Group

Zoho CRM helped Mistras Group move from scattered records to a unified sales system. Before, salespeople used Rolodexes and spreadsheets, causing duplicate data and missed targets. With Zoho CRM, the...y now track leads, contracts, and operations in one place. Custom modules and workflow rules improved data accuracy and reporting. The team can now spot high-value clients and make better business decisions.

CASE STUDY ProEducation Solutions

Zoho Sign helped ProEducation Solutions speed up their document signing process. Before, paperwork took weeks and was hard to manage. Other e-signature tools were expensive and hard to use. Zoho Sign... made signing fast, easy, and affordable. The team liked the flexible pricing and simple web portal. Now, all paperwork is automated and secure.

More Zoho SalesInbox Customer Stories...

Peers used Zoho SalesInbox for engaging and following up and communication management

Zoho SalesInbox Features

Low
Medium
High

FEATURE	RATINGS AND REVIEWS
AI Powered	1.12/5 ★ Read Reviews (2)
Custom Reports	4.34/5 ★ Read Reviews (4)
Analytics	4.34/5 ★ Read Reviews (4)

CAPABILITIES	RATINGS AND REVIEWS
AI Powered	1.12/5 ★ Read Reviews (2)
Custom Reports	4.34/5 ★ Read Reviews (4)
Analytics	4.34/5 ★ Read Reviews (4)

Zoho SalesInbox Integrations

Zoho SalesInbox integrates with a wide range of software applications through its robust data import and export capabilities.

Data Export

3.88/5 ★

Read Reviews (2)

Data Import

3.26/5 ★

Read Reviews (9)

Few API Integrations for Zoho SalesInbox

Software Failure Risk Guidance

for Zoho SalesInbox

Top Failure Risks for Zoho SalesInbox

Zoho Corporation Pvt. Ltd News

Customer 15/10/2025

NIC brings Government of India offices to the cloud using Zoho Workplace: Customer Story

Zoho has been selected by the National Informatics Center (NIC) to migrate the Government of India's email and office suite services to a secure cloud environment. This involves deploying a custom version of Zoho Workplace, enhancing security and collaboration for government departments. The migration, which began in 2023, has already transitioned over 11 lakh accounts, with plans to continue expanding across ministries.

Product 15/10/2025

Introducing learning paths in Zoho Learn

Zoho has introduced "learning paths" in Zoho Learn, enhancing its LMS with structured training programs. This feature allows users to create curated course sequences for goals like onboarding and compliance training. It supports unlimited courses per path, mandatory course settings, and automated reminders, fostering efficient and goal-driven learning.

Product 07/10/2025

Simplify salary disbursals in Zoho Payroll with Payouts by Zoho Payments

Zoho Payments introduces Payouts, a feature enabling direct salary disbursements from Zoho Payroll without external banking portals. This integration simplifies payroll processes, enhances security with OTPs, and offers real-time tracking and reporting. Users can request early access to streamline salary payments efficiently.

Partnership 07/10/2025

Zoho and Axis Bank: Bringing connected banking to modern businesses

Zoho and Axis Bank have launched a connected banking solution, integrating Axis Bank accounts with Zoho Finance apps like Books, Inventory, Expense, and Payroll. This integration streamlines financial management by automating data flow, enabling direct vendor payments, simplifying reconciliation, and ensuring timely payroll processing. The service is initially available in Zoho Books, with plans to expand to other Zoho apps.

More Zoho SalesInbox News...

Zoho Corporation Pvt. Ltd Profile

Company Name

Zoho Corporation Pvt. Ltd

Company Website

https://www.zoho.com/

Year Founded

1996

HQ Location

4141 Hacienda Drive, Pleasanton, California 94588, USA

Employees

1001-5000

Social

Financials

PRIVATE