Access eForms: Reviews, Testimonials and Expert Opinions

Phreesia helped Winona Health collect more copays and balances. The health system used Phreesia to streamline eligibility checks and reduce data-entry errors. Within six months, copay collections dou...bled. The no-show rate dropped to one-fourth when patients completed pre-visit registration. 89% of patients said they were satisfied with Phreesia. Winona Health also minimized vendor fees and gave patients better visibility into what they owed.
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Phreesia helped South County Orthopedic Specialists fix front-office bottlenecks. The group used Phreesia to streamline registration, insurance checks, and payments. They eliminated over 90,000 sheet...s of paper with digital intake tools. Staff saved 1,500 hours, worth $33,000, by using self-service intake. Patient self check-in led to a 4.9x higher collections rate and a 4.5x lower no-show rate. 88% of patients said they were satisfied with Phreesia.
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Phreesia’s Appointment Reminders helped Grady Memorial Hospital lower its no-show rate. The hospital had no-shows as high as 13%, much higher than the regional average. Phreesia’s automated reminders... reduced the no-show rate by 3.5% year-over-year. This led to 655 more appointments and $296,000 in extra revenue. Staff made 2,634 fewer phone calls. Now, 65% of appointments are confirmed, a feature not available with the previous vendor.
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Phreesia’s smart-scheduling tool helped HeartPlace reduce no-shows and cancellations. HeartPlace used Phreesia to automatically fill 31% of last-minute cancellations. Over 1,100 slots were filled wit...hout staff effort. Each provider filled more than 4 slots per month. HeartPlace avoided 36 days of wait time from February to May 2023. The tool uses text messages and rules-based workflows to match patients to open slots.
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Phreesia helped Metrolina Nephrology Associates modernize their referral management. The group managed over 4,000 referrals in four months, with 66% scheduled. Patients referred via Phreesia had doub...le the scheduling rate. Staff saved 10 minutes per referral. The average time to schedule a referred patient dropped to 6 days. Phreesia digitized 100% of uploaded faxed referrals.
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Phreesia helped MyOBGYN in Las Vegas manage rapid growth and boost revenue. The practice used Phreesia’s smart scheduling to let patients book visits anytime and fill open slots fast. This eliminated... 2,800 phone calls and saved $8,000 in labor costs. MyOBGYN sent 7,900 messages through Phreesia, saving 154 staff hours. Patient satisfaction with Phreesia reached 96%. Care delivery sped up by 43 days with smart scheduling.
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