Adobe Commerce Overview

Adobe Commerce is an eCommerce platform offering personalized shopping experiences, seamless third-party integrations, and unlimited customization. It enables flexible buying options and robust business insights across industries.

Use Cases

Customers recommend Products & Pricelist Management, Order Management, Helpdesk Management, as the business use cases that they have been most satisfied with while using Adobe Commerce.

Other use cases:

  • Onboarding
  • Merchandising
  • Engagement Management
  • Billing And Invoice Management
  • Content Management
  • Sending & Publishing Communications
  • Proposal & Quote Management
See all use cases See less use cases

Business Priorities

Acquire Customers and Increase Sales & Revenue are the most popular business priorities that customers and associates have achieved using Adobe Commerce.

Other priorities:

  • Improve ROI
  • Enhance Customer Relationships
  • Scale Best Practices
  • Improve Efficiency
  • Enter New Markets Internationally Or Locally
  • Launch New Products
  • Build Brand Awareness
  • Improve Digital And Social Presence
  • Improve Brand Engagement
See all business priorities See less business priorities

Adobe Commerce Use-Cases and Business Priorities: Customer Satisfaction Data

Adobe Commerce works with different mediums / channels such as Offline. Point Of Sale. Website etc.

Adobe Commerce's features include Widgets, SEO, Personalization, etc. and Adobe Commerce support capabilities include Chat Support, Email Support, Phone Support, etc. also Adobe Commerce analytics capabilities include Analytics, and Custom Reports.

Reviews

"...The basic UI needed some work, but its was pretty much there for a savvy business person to come in and start managing product and orders...." Peer review by Jesse H, Front End Developer, Internet

Peer review evidence (same sources as the product rating summary)

"...Once our dev team accidentally upload wrong pricing in our products but within a couple of minutes they solve it and immediately reflects in our website...." Peer review by Charmainne V, E-Commerce Specialist, Mechanical or Industrial Engineering
"...to magento today we use it for virtual store solutions in the cloud, running on vps servers, we optimize it, to work integrated with some services of inventory management, ordering, customer support, sales, social network, invoice manager, everything to facilitate customer support and manage it easily, quickly and securely...." Peer review by Fabiano M, Commercial Manager
"...The benefit of Magento is that it's so widely used, so support and help is usually pretty easy to find...." Peer review by Shara M, Developer, Design

Adobe Commerce, ShippingEasy, Shippo, Skubana, ShipStation, etc., all belong to a category of solutions that help E-Commerce Platform. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Adobe Commerce

Top Industries

  • Retail
  • Information Technology and Services
  • Internet

Popular in

  • Small Business
  • Mid Market
  • Enterprise

Adobe Commerce is popular in Retail, Information Technology And Services, and Internet and is widely used by Small Business, Mid Market, and Enterprise.

Adobe Commerce Customer wins, Customer success stories, Case studies

What Are the key features of Adobe Commerce for Products & Pricelist Management?

How efficiently Does Adobe Commerce manage your Order Management?

How does Adobe Commerce address your Helpdesk Management Challenges?

What solutions does Adobe Commerce provide for Onboarding?

What makes Adobe Commerce ideal for Merchandising?

11 buyers and buying teams have used Cuspera to assess how well Adobe Commerce solved their E-Commerce Platform needs. Cuspera uses 1082 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific E-Commerce Platform needs.

App Builder Live - Use Cases to Extend Adobe Commerce

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Frequently Asked Questions(FAQ)

for Adobe Commerce

What is Adobe Commerce?

Adobe Commerce is an eCommerce platform providing personalized shopping experiences, with a flexible headless architecture, that enables seamless integration to third-party software, and allows for unlimited customization. It can be used in businesses of all sizes ranging from small to mid-market and large enterprises, across a wide range of industries.

The software enables creating personalized content and promotions, and Page Builder tools to build and configure web pages with a drag-and-drop interface, previewing of content, and easy asset management. It helps create better User experience with tools that enable storefront control with out-of-the box templates for site creation, better product display options and ability to take manual control when required.

It enables flexible buying options, with provision for serving B2B and B2C customers from the same platform. The centralized data provides robust business insights with visualizations. The features include plenty of extensions and themes for adding any functionality or customization to provide a better commerce experience.

What is Adobe Commerce used for?

Adobe Commerce is a E-Commerce Platform Software mainly used by its customers to Acquire Customers and Increase Sales & Revenue by Products & Pricelist Management, Order Management and Helpdesk Management .

What are the top features of Adobe Commerce?

Widgets, SEO and Personalization are some of the top features of Adobe Commerce.

Who uses Adobe Commerce?

Adobe Commerce is used by Retail, Information Technology And Services and Internet among other industries.

What are Adobe Commerce alternatives?

ShippingEasy, Shippo, Skubana and ShipStation are popular alternatives for Adobe Commerce.

Where is Adobe Commerce located?

Adobe Commerce is headquartered at 345 Park Avenue, San Jose, CA 95110-2704.
lightning

Peers used Adobe Commerce for products & pricelist management and order management

Adobe Commerce Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Analytics

4.38/5

Read Reviews (31)
Custom Reports

4.11/5

Read Reviews (133)
CAPABILITIES RATINGS AND REVIEWS
Analytics

4.38/5

Read Reviews (31)
Custom Reports

4.11/5

Read Reviews (133)

Adobe Commerce Integrations

Adobe Commerce integrates with a wide range of software applications through its robust data import and export capabilities.

Data Export
Data Import

Few API Integrations for Adobe Commerce

Software Failure Risk Guidance

?

for Adobe Commerce

Overall Risk Meter

Low Medium High

Top Failure Risks for Adobe Commerce

Adobe Inc. News

M&A

Adobe completes Semrush acquisition, expands AI-driven brand visibility ...

Adobe has completed its acquisition of Semrush, enhancing its marketing and brand visibility tools by integrating Semrush's SEO and search intelligence capabilities with Adobe's platforms. This move aims to strengthen Adobe's customer experience offerings as AI-driven search and customer engagement systems grow. The integration will involve Adobe Experience Manager, Adobe Commerce, and Adobe Experience Platform.

Product

Adobe launches creativity connector for Claude, brings Creative Cloud tools into AI chat

Adobe has introduced a creativity connector for Anthropic's Claude, integrating Creative Cloud tools directly into the AI chat platform. This connector enables users to perform creative tasks, such as image and video editing, by describing desired outcomes, streamlining workflows across Adobe applications like Photoshop and Illustrator. The feature is available globally, enhancing productivity for diverse users, including students and content creators.

M&A

Adobe closes Semrush deal to expand SEO and GEO workflows

Adobe has completed its acquisition of Semrush for approximately $1.9 billion, enhancing its customer experience orchestration strategy by integrating SEO and brand visibility capabilities. This acquisition aims to streamline workflows across content operations and customer engagement, leveraging AI-driven discoverability and generative engine optimization (GEO) to improve brand visibility. Adobe's approach focuses on integrating these capabilities within its existing tools to reduce operational costs and enhance marketing effectiveness.

Product

Adobe Firefly AI Assistant now available in public beta globally

Adobe has launched the public beta of its Firefly AI Assistant, now globally available within the Adobe Firefly platform. This assistant converts natural language instructions into creative workflows across Adobe applications like Photoshop and Illustrator. It supports tasks such as social media asset creation and mood board development. The assistant integrates with third-party AI platforms and is available to Creative Cloud Pro and paid Firefly plan users.

Adobe Inc. Profile

Company Name

Adobe Inc.

Company Website

https://www.adobe.com/#

Year Founded

1982

HQ Location

345 Park Avenue, San Jose, CA 95110-2704

Employees

10001+

Social

Financials

SERIES A