ShipStation Overview

ShipStation integrates ecommerce marketplaces for streamlined order and inventory management. It also offers shipping labels and branding solutions.

Use Cases

Customers recommend Communication Management, Order Management, Helpdesk Management, as the business use cases that they have been most satisfied with while using ShipStation.

Other use cases:

  • Products & Pricelist Management
  • Workflow Management
  • Proposal & Quote Management
  • Engagement Management
  • Contact List Management
  • Social Media Analytics
  • Lifetime Value Management
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Business Priorities

Enhance Customer Relationships and Acquire Customers are the most popular business priorities that customers and associates have achieved using ShipStation.

Other priorities:

  • Build Brand Awareness
  • Increase Sales & Revenue
  • Scale Best Practices
  • Launch New Products
  • Improve Brand Engagement
  • Improve Digital And Social Presence
  • Grow Market Share
  • Enter New Markets Internationally Or Locally
  • Improve ROI
  • Increase Customer Life Time Value
  • Improve Consistency
  • Improve Visibility
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ShipStation Use-Cases and Business Priorities: Customer Satisfaction Data

ShipStation works with different mediums / channels such as E-Mail. User Generated Content. Blogs etc.

ShipStation's features include Alerts: Popups & Notifications, Personalization, Calculator, etc. and ShipStation support capabilities include Email Support, 24/7 Support, Chat Support, etc. also ShipStation analytics capabilities include Custom Reports, and Analytics.

Reviews

"...It does so much that I used to do manually like leave eBay reviews after transactions, send out customer emails, and more...." Peer review by Anonymous Reviewer, Education

ShipStation, ShippingEasy, EZOfficeInventory, Ecwid, shopVOX, etc., all belong to a category of solutions that help E-Commerce Platform. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for ShipStation

Top Industries

  • Retail
  • Sports
  • Consumer Goods

Popular in

  • Small Business
  • Mid Market
  • Enterprise

ShipStation is popular in Retail, Sports, and Consumer Goods and is widely used by Small Business, Mid Market, and Enterprise.

ShipStation Customer wins, Customer success stories, Case studies

How efficiently Does ShipStation manage your Communication Management?

What benefits does ShipStation offer for Order Management?

What solutions does ShipStation provide for Helpdesk Management?

Why is ShipStation the best choice for Products & Pricelist Management?

How does ShipStation facilitate Workflow Management?

11 buyers and buying teams have used Cuspera to assess how well ShipStation solved their E-Commerce Platform needs. Cuspera uses 2770 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific E-Commerce Platform needs.

 

Gumtree Partners With ShipStation to Deploy its API and Power UK Marketplace Delivery - Business Wire

Gumtree has partnered with ShipStation to implement ShipStation's API, enhancing delivery capabilities for its UK marketplace.

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Wondercide - Consumer Goods

ShipStation helped Wondercide scale their order fulfillment as they grew from a small operation to a national brand. Wondercide used ShipStation to automate shipping, onboard seasonal staff faster, a...nd manage orders from multiple channels. After appearing on Shark Tank, Wondercide handled a surge in sales thanks to ShipStation’s features like automation rules and API. They reduced training time for new staff by 50% and now ship most orders the same day. ShipStation enabled Wondercide to expand into major retail chains and eliminate manual errors.

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Veiled Collection - Apparel & Fashion

ShipStation helped Veiled Collection improve warehouse operations and order fulfillment. Before ShipStation, the team used iPads and laptops, which led to errors and slow picking. ShipStation automat...ions and custom pick lists made the process faster and more accurate. The company also used UPS Ground Saver through ShipStation to cut shipping costs by up to 30%. Veiled Collection grew over 200% year over year after these changes.

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CLEAN Cause - Food & Beverages

ShipStation helped CLEAN Cause, a sparkling yerba mate tea company, improve their shipping process. Before ShipStation, they spent too much time copying and pasting info and paid higher shipping cost...s. With ShipStation, they automated shipping and cut costs per box from over $16 to about $13.80. Only one or two people now handle order fulfillment, making training easy. CLEAN Cause saw a 311% sales increase after using ShipStation's shipping automations.

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Nakie - Consumer Goods

ShipStation helped Nakie scale from a garage startup to a global brand. Nakie faced bottlenecks with manual shipping as order volumes grew. ShipStation automated label printing, order management, and... carrier selection. Nakie now processes up to 40,000 parcels monthly with just 4-5 staff. The solution saved tens of thousands of dollars and reduced errors. ShipStation also improved invoice tracking and auditing for Nakie.

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Nimble Made - Apparel & Fashion

ShipStation helped Nimble Made, a slim-fit dress shirt brand, serve the AAPI community. The founders struggled to find well-fitting shirts for slimmer figures in the U.S. ShipStation supported their ...mission to offer size-inclusive options. Nimble Made now provides unique slim-fit shirts without the need for tailoring. Their work promotes Asian representation and inclusivity in fashion.

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Frequently Asked Questions(FAQ)

for ShipStation

What is ShipStation used for?

ShipStation is a E-Commerce Platform Software mainly used by its customers to Enhance Customer Relationships and Acquire Customers by Communication Management, Order Management and Helpdesk Management .

What are the top features of ShipStation?

Alerts: popups & Notifications, Personalization and Calculator are some of the top features of ShipStation.

Who uses ShipStation?

ShipStation is used by Retail, Sports and Consumer Goods among other industries.

What are ShipStation alternatives?

ShippingEasy, EZOfficeInventory, Ecwid and ShopVOX are popular alternatives for ShipStation.

Where is ShipStation located?

ShipStation is headquartered at 3800 North Lamar Blvd, Suite 220, Austin, TX 78756, US.
lightning

Peers used ShipStation for communication management and order management

ShipStation Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

1.55/5 ★

Read Reviews (3)
Custom Reports

4.23/5 ★

Read Reviews (252)
Analytics

4.21/5 ★

Read Reviews (39)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

1.55/5 ★

Read Reviews (3)
Custom Reports

4.23/5 ★

Read Reviews (252)
Analytics

4.21/5 ★

Read Reviews (39)

Software Failure Risk Guidance

?

for ShipStation

Overall Risk Meter

Low Medium High

Top Failure Risks for ShipStation

ShipStation News

Partnership

OnTrac and ShipStation Join Forces to Offer Faster, Coast-to-Coast Delivery to More Merchants - PR Newswire

ShipStation and OnTrac have expanded their partnership to integrate OnTrac's delivery network with ShipStation's shipping platform. This collaboration enables ShipStation's customers to access faster, coast-to-coast delivery services, covering over 75% of U.S. shoppers. The integration offers merchants enhanced shipping options, reduced complexity, and cost savings, while maintaining ShipStation's commitment to providing diverse carrier choices.

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Product

ShipStation Improves Fulfilment Efficiency for UK Businesses With Enhanced Platform Capabilities

ShipStation has upgraded its platform to enhance fulfillment efficiency for UK businesses. The improvements aim to streamline shipping processes and provide better support for business operations.

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Product

ShipStation Streamlines Duty and Tax Payments for US Businesses Shipping Internationally

ShipStation has introduced a new feature for U.S. businesses shipping internationally, allowing merchants to prepay duties and taxes, eliminating unexpected charges. This enhancement simplifies the international shipping process by providing guaranteed rates and automated customs forms, improving transparency and affordability for customers using carriers like UPS, FedEx, and DHL Express.

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Product

ShipStation(R) Streamlines Duty and Tax Payments for US Businesses Shipping Internationally

ShipStation has introduced a new feature that simplifies duty and tax payments for U.S. businesses shipping internationally. This enhancement aims to streamline the shipping process by reducing complexities and improving efficiency for businesses engaged in global trade.

Read more →

ShipStation Profile

Company Name

ShipStation

Company Website

https://www.shipstation.com/

HQ Location

3800 North Lamar Blvd, Suite 220, Austin, TX 78756, US

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