AIreCONTROL Overview

AireSpring delivers tailored solutions in Managed IT and Network Services, crucial for multi-location enterprises seeking to enhance their communication infrastructure. The product suite includes SD-WAN, SASE, and UCaaS, enabling seamless connectivity across diverse locations. By integrating SIP Trunking and Dedicated Business Internet, AireSpring supports robust voice and data communication, vital for contact centers managing high volumes of interactions. The focus on security with Firewall and SASE solutions addresses the growing need for data protection in distributed networks. AireSpring's approach to Unified Communications ensures businesses can maintain efficient and reliable contact center operations, crucial in today's digital landscape. Their expertise in traditional and next-gen communication services positions them as a vital partner for enterprises navigating complex IT environments.

Use Cases

Customers recommend Communication Management, Engagement Management, Campaign Management, as the business use cases that they have been most satisfied with while using AIreCONTROL.

Other use cases:

  • Call Recording
  • Conference Call Management
  • Contact List Management
  • Helpdesk Management
  • Coaching
  • Telemarketing
See all use cases See less use cases

AIreCONTROL Use-Cases and Business Priorities: Customer Satisfaction Data

AIreCONTROL works with different mediums / channels such as Social Media. Phone Calls. E-Mail etc.

Reviews

"...From a supervisory standpoint, AireContact offers robust reporting, I can drill down to understand various interactions handled by my agents...." Peer review by Abraham Gillinta

AIreCONTROL, belong to a category of solutions that help Contact Center Software. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

AireContact offers a cloud-based contact center solution for enterprises and service providers. It enhances customer service efficiency and scalability.

AIreCONTROL Customer wins, Customer success stories, Case studies

How can AIreCONTROL enhance your Communication Management process?

Why is AIreCONTROL the best choice for Engagement Management?

Why is AIreCONTROL the best choice for Campaign Management?

Veridian Credit Union - Financial Services

AireSpring provided Veridian Credit Union with a secure MPLS Mesh network, dedicated business internet, and SIP trunking. Veridian needed strong security for confidential financial data and reliable ...communications across 26 branches. AireSpring designed a multi-node MPLS network for exclusive, managed connectivity. Veridian gained fast, reliable internet and iron-clad protection for sensitive information. The project team ensured smooth installation and ongoing support, letting Veridian focus on business without communication worries.

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Synergem Technologies - Information Technology And Services

SynergemNET helped Synergem Technologies upgrade emergency services in Northern California. The old system had outages, single connections, and no multimedia support. AireSpring provided fiber-based,... prioritized IP over MPLS, and diverse network connections. The solution improved call location data and cut network costs by 50 percent. Installations became faster and more reliable, helping first responders reach people quickly.

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Second-largest retail bookseller in the US - Retail

AireSpring updated the network for the second-largest retail bookseller in the US. The company needed to replace old T1 lines and improve security for over 260 locations. AireSpring delivered new bro...adband, SD-WAN, Fortinet firewalls, and UCaaS for 729 users. They added AI-driven network management and 24/7 monitoring. The customer saw 30-45% cost savings, less downtime, and reduced vendor sprawl.

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Santa Fe Irrigation District - Utilities

AireSpring provided SIP Trunking to Santa Fe Irrigation District. SFID needed a backup for their communications system that worked with their old infrastructure. AireSpring offered a secure VPN backu...p through a colocation center. This solution let SFID keep their phone numbers and improved their disaster recovery plan. AireSpring was the only provider able to meet all of SFID’s needs.

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Nachurs Alpine Solutions - Chemicals

AireSpring SIP Trunking helped Nachurs Alpine Solutions fix call quality issues and poor customer service. Nachurs Alpine switched from Verizon to AireSpring for better reliability. AireSpring's SIP ...Trunking gave them flawless call quality and flexible features. The company saved nearly 50% on phone bills. Customer service improved, with fast problem resolution and easy support access.

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Large, Public Healthcare Provider - Hospital & Health Care

AireSpring helped a large, public healthcare provider gain full access to its MPLS network. The previous carrier blocked direct communication with the LEC and delayed issue resolution. AireSpring all...owed the IT team to join calls with technicians and provided fast, multi-tiered support. The company now benefits from 24/7 network monitoring and flexible network changes. The healthcare provider can grow and open new facilities without network delays.

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AIreCONTROL Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

3.42/5 ★

Read Reviews (1)
Custom Reports

3.61/5 ★

Read Reviews (2)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

3.42/5 ★

Read Reviews (1)
Custom Reports

3.61/5 ★

Read Reviews (2)

Software Failure Risk Guidance

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for AIreCONTROL

Top Failure Risks for AIreCONTROL

AireSpring, Inc. News

Product

AireSpring Announces Remote Reboot Solution to Keep Enterprises Connected and Reduce Downtime

AireSpring has launched the AireReboot Remote Reboot Solution, designed to minimize downtime and operational costs by allowing enterprises to remotely restart unresponsive devices like firewalls and routers. This solution integrates with AireSpring's AIreCONTROL ITSM platform, enhancing system management and customer experience across various industries.

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Executive

AireSpring Appoints Former Cox Communications Executive Roy Pereira ...

AireSpring has appointed Roy Pereira as Senior Vice President of Information Technology. Pereira, with over 20 years of experience in technology leadership, previously worked at Cox Communications, where he led digital transformation initiatives. His expertise in AI and IT strategy is expected to drive AireSpring's innovation and global expansion.

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Executive

AireSpring Appoints Former Cox Communications Executive Roy Pereira as ...

AireSpring has appointed Roy Pereira as Senior Vice President of Information Technology. Pereira, formerly with Cox Communications, brings extensive experience in digital transformation and AI/ML implementation. His leadership at Cox led to significant cost savings and revenue growth. At AireSpring, he will focus on advancing IT strategy and digital transformation to enhance global service offerings.

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Product

AireSpring Launches Managed FortiSASE Solution | AireSpring

AireSpring has launched its Managed FortiSASE solution, enhancing its cybersecurity offerings with Fortinet technology. This new solution integrates Zero Trust Network Access, Secure Web Gateway, and other features, providing scalable, cloud-native security for enterprises. AireSpring's expertise in managed services and its AIreCONTROL ITSM platform support the deployment, offering comprehensive security for hybrid and remote workforces.

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AireSpring, Inc. Profile

Company Name

AireSpring, Inc.

Company Website

https://airespring.com/

HQ Location

7800 Woodley Ave, Los Angeles, California US

Employees

101-250

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Financials

PRIVATE