Airy Messenger: Use-Cases, Insights and Reviews | 2025 Cuspera

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Airy - Powering Messaging Experiences

Airy Messenger Overview

Airy offers an Open Source Streaming Data Platform that enables real-time data integration, crucial for developing AI-driven solutions. This platform supports the creation of AI Agents and Copilots, leveraging event-driven architecture to enhance data processing capabilities. By utilizing Apache Flink, Airy simplifies complex event processing, making it accessible for developers and businesses. The platform's prebuilt connectors facilitate seamless integration, empowering AI Assistants and Business Intelligence tools to operate more efficiently. This capability is particularly beneficial for businesses seeking to implement multi-agent AI systems, ensuring smarter and more responsive AI applications.

Use Cases

Customers recommend Engagement Management, Advertisement, Measuring Customer Satisfaction, as the business use cases that they have been most satisfied with while using Airy Messenger.

Other use cases:

Generation Of New Leads
Conversion Management
Communication Management
Contact List Management
Segmentation And Targeting
Campaign Management
Customise Loyalty Program

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Business Priorities

Acquire Customers and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using Airy Messenger.

Other priorities:

Enter New Markets Internationally Or Locally
Increase Sales & Revenue
Improve ROI

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Airy Messenger Use-Cases and Business Priorities: Customer Satisfaction Data

Airy Messenger works with different mediums / channels such as Social Media. Website. Instagram etc.

Airy Messenger's features include Personalization. and Airy Messenger support capabilities include 24/7 Support, AI Powered, Email Support, etc. also Airy Messenger analytics capabilities include Custom Reports, and Analytics.

Reviews

"...Businesses rely on Airy for new customer acquisition, personalized content engagement, and customer...." Peer review from Airy

Airy Messenger, belong to a category of solutions that help Live Chat. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Airy is an open-source data platform for real-time integration. All data streams can be managed seamlessly with Airy's tools.

Popular Business Setting

for Airy Messenger

Top Industries

Computer & Network Security

Popular in

Enterprise
Mid Market
Small Business

Airy Messenger is popular in Computer & Network Security, and is widely used by Enterprise, Mid Market, and Small Business.

Comprehensive Insights on Airy Messenger Use Cases

How does Airy Messenger facilitate Engagement Management?

How can Airy Messenger optimize your Advertisement Workflow?

What makes Airy Messenger ideal for Measuring Customer Satisfaction?

How can Airy Messenger enhance your Generation Of New Leads process?

What benefits does Airy Messenger offer for Conversion Management?

11+ more Business Use Cases

11 buyers and buying teams have used Cuspera to assess how well Airy Messenger solved their Live Chat needs. Cuspera uses 180 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Live Chat needs.

Case Studies

Consumer Goods

CASE STUDY Endy

Endy wanted to give customers a better and more personal support experience. They used Airy's Messenger automations to answer common questions and give order updates. This helped Endy answer every me...ssage right away and cut social care costs by 50%. Their support team could focus on harder problems. Customer satisfaction scores stayed above 90% each quarter.

Retail

CASE STUDY TEDi

TEDi wanted to move from print marketing to digital messaging to reach more customers and keep their loyalty. Airy helped TEDi use Google’s Business Messages and Facebook Messenger to connect with ne...w and existing customers. Airy set up automations and ran targeted campaigns for TEDi. In 10 days, TEDi got 4,038 ad clicks and 2,752 newsletter subscriptions. The first Messenger newsletter had an 86% open rate and a 51% click-through rate. TEDi can now reach more people and promote store openings using messaging.

Entertainment

CASE STUDY Komische Oper Berlin

Komische Oper Berlin wanted to make it easier for people to get help when choosing shows and buying tickets. They started using Airy Messenger to let customers contact them through Facebook Messenger.... The team created over thirty templates to answer common questions quickly. This made it easier for staff and improved customer response. They also used Airy's automations to guide people to the right help and collect feedback. The opera house grew its messaging contacts from a few hundred in 2017 to over 10,000 in 2019.

Health, Wellness and Fitness

CASE STUDY John Reed Fitness

John Reed Fitness wanted to get more new customers. They worked with Airy to run Messenger Marketing campaigns. Airy set up ads on Facebook and Instagram to find leads. The leads talked with John Ree...d through Messenger and could book free trial sessions. John Reed cut their customer acquisition costs by 50%. They also saw conversion rates of 25% or higher from contact to customer.

Retail

CASE STUDY ZooRoyal

ZooRoyal wanted to build better relationships with customers and increase sales. They used Airy to set up automated and personalized Messenger campaigns. These campaigns helped ZooRoyal collect over ...18,500 Messenger contacts in one quarter. They achieved an average return on ad spend of 39:1 and saw open rates between 60% and 97%. Customers enjoyed the experience and often responded with positive messages and photos of their pets.

Peers used Airy Messenger for engagement management and advertisement

Airy Messenger Features

Low
Medium
High

FEATURE	RATINGS AND REVIEWS
AI Powered	3.04/5 ★ Read Reviews (1)
Custom Reports	4.17/5 ★ Read Reviews (8)
Analytics	3.09/5 ★ Read Reviews (1)

CAPABILITIES	RATINGS AND REVIEWS
AI Powered	3.04/5 ★ Read Reviews (1)
Custom Reports	4.17/5 ★ Read Reviews (8)
Analytics	3.09/5 ★ Read Reviews (1)

Software Failure Risk Guidance

for Airy Messenger

Top Failure Risks for Airy Messenger

Airy Profile

Company Name

Airy

Company Website

https://airy.co/

HQ Location

44 Tehama St, San Francisco, CA 94105, US

Employees

11-50

Social

Financials