Akio Unified Overview
Akio-unified provides omnichannel customer service through phone, email, chat, Facebook Messenger, and Twitter. The platform includes the Akio Insights module for enhanced analytics.
Use Cases
Customers recommend Engagement Management, Campaign Management, Public Relations, as the business use cases that they have been most satisfied with while using Akio Unified.
Business Priorities
Enhance Customer Relationships and Improve Digital And Social Presence are the most popular business priorities that customers and associates have achieved using Akio Unified.
Akio Unified Use-Cases and Business Priorities: Customer Satisfaction Data
Akio Unified works with different mediums / channels such as Omnichannel, Social Media, E-Mail, etc.
Reviews
"...Akio Unified is a cloud-based, unified customer engagement platform...." Peer review
Akio Unified, belong to a category of solutions that help Contact Center Software. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Comprehensive Insights on Akio Unified Use Cases
How can Akio Unified optimize your Engagement Management Workflow?
What solutions does Akio Unified provide for Public Relations?
12+ more Business Use Cases
11 buyers and buying teams have used Cuspera to assess how well Akio Unified solved their Contact Center Software needs. Cuspera uses 119 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Contact Center Software needs.
Peers used Akio Unified for engagement management and campaign management
Akio Unified Features
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| FEATURE | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (3) |
| Custom Reports | Read Reviews (25) |
| Analytics | Read Reviews (21) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (3) |
| Custom Reports | Read Reviews (25) |
| Analytics | Read Reviews (21) |
Software Failure Risk Guidance
?for Akio Unified
Top Failure Risks for Akio Unified
Akio Profile
Company Name
Akio
Company Website
https://www.akio.com/fr/HQ Location
43 rue de Dunkerque,PARIS, FR
Employees
11-50
Social
Financials
PRIVATE
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