Allego Conversation Intelligence Overview

Allego has elevated Refract AI with advanced call recording, analytics, and conversation intelligence. These features help boost revenue effectively.

Use Cases

Customers recommend Sales Coaching, Call Recording, Onboarding, as the business use cases that they have been most satisfied with while using Allego Conversation Intelligence.

Other use cases:

  • Sales Review & Feedback
  • Collaboration
  • Conversion Management
  • Market Research
  • Call Transcription
  • Rep Engagement
  • Account Management
See all use cases See less use cases

Business Priorities

Increase Sales & Revenue and Ramp Up Sales New Hires Quickly are the most popular business priorities that customers and associates have achieved using Allego Conversation Intelligence.

Other priorities:

  • Improve Sales Team Effectiveness
  • Improve Stakeholder Relations
  • Improve Digital And Social Presence
  • Acquire Customers
See all business priorities See less business priorities

Allego Conversation Intelligence Use-Cases and Business Priorities: Customer Satisfaction Data

Allego Conversation Intelligence works with different mediums / channels such as Phone Calls. and Mobile.

Allego Conversation Intelligence's features include Recording, Conversation Intelligence, and Voice Transcription. and Allego Conversation Intelligence support capabilities include 24/7 Support, Chat Support, AI Powered, etc. also Allego Conversation Intelligence analytics capabilities include Custom Reports, and Analytics.

Reviews

"Because of Refract it's now way easier for us to check calls, grade calls, and for us to teach our SDRs how and where they can improve - by listening to the calls everyone makes. It's so easy." - Roel De Wever

Allego Conversation Intelligence, Salesken, Firefiles.ai, Gong, Jiminny, etc., all belong to a category of solutions that help Conversation Intelligence. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Allego Conversation Intelligence

Top Industries

  • Education
  • Management Consulting
  • Professional Training & Coaching

Popular in

  • Small Business
  • Mid Market
  • Enterprise

Allego Conversation Intelligence is popular in Education, Management Consulting, and Professional Training & Coaching and is widely used by Small Business, Mid Market, and Enterprise.

Allego Conversation Intelligence Customer wins, Customer success stories, Case studies

How efficiently Does Allego Conversation Intelligence manage your Sales Coaching?

Why is Allego Conversation Intelligence the best choice for Call Recording?

What benefits does Allego Conversation Intelligence offer for Onboarding?

How does Allego Conversation Intelligence facilitate Sales Review & Feedback?

What solutions does Allego Conversation Intelligence provide for Collaboration?

11 buyers and buying teams have used Cuspera to assess how well Allego Conversation Intelligence solved their Conversation Intelligence needs. Cuspera uses 279 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Conversation Intelligence needs.

CUSTOMERS TESTIMONIALS
Allego Conversation Intelligence testimonial

Roel De Wever

Head of Sales Development

Rydoo
Because of Refract it's now way easier for us to check calls, grade calls, and for us to teach our SDRs how and where they can improve - by listening to the calls everyone makes. It's so easy. Testimonial By Roel De Wever
Allego Conversation Intelligence testimonial

Jamie Panter

Training & Development Manager

CSC Recruitment
Refract has really made a difference with our trainees. Managers can be too busy to listen intently to all their trainee's calls. Having trainees upload calls consistently allowed us to see the strengths and weaknesses of the individual on the phone, but also helped them find their own style. Testimonial By Jamie Panter
Allego Conversation Intelligence testimonial

Dave Kurlan

CEO

Objective Management Group
If you have a sales training organisation and you're considering a partnership with Refract, this is a no-brainer. Testimonial By Dave Kurlan
CUSTOMERS TESTIMONIALS
Allego Conversation Intelligence testimonial

Roel De Wever

Head of Sales Development

Rydoo
Because of Refract it's now way easier for us to check calls, grade calls, and for us to teach our SDRs how and where they can improve - by listening to the calls everyone makes. It's so easy. Testimonial By Roel De Wever
Allego Conversation Intelligence testimonial

Jamie Panter

Training & Development Manager

CSC Recruitment
Refract has really made a difference with our trainees. Managers can be too busy to listen intently to all their trainee's calls. Having trainees upload calls consistently allowed us to see the strengths and weaknesses of the individual on the phone, but also helped them find their own style. Testimonial By Jamie Panter
Allego Conversation Intelligence testimonial

Dave Kurlan

CEO

Objective Management Group
If you have a sales training organisation and you're considering a partnership with Refract, this is a no-brainer. Testimonial By Dave Kurlan

Evotix - Computer Software

Allego Digital Sales Rooms helped Evotix cut DSR creation time by 50%. The company faced scattered content and low virtual engagement after moving to remote sales. Allego unified content management a...nd streamlined digital sales room workflows. Sales reps became happier and more productive. The platform improved efficiency and supported virtual coaching for global teams.

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Corporate Visions - Management Consulting

Allego helped Corporate Visions automate onboarding and deliver training to 14,000 client enrollees. The platform replaced manual processes with scalable, semi-automated programs. Corporate Visions u...sed Allego for both internal sales enablement and client content delivery. Over 10,000 courses were completed by clients in 15 months. Digital sales rooms improved engagement and relationship management. Allego's self-provisioning feature saved time for internal teams and streamlined client access.

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Berry Global - Manufacturing

Allego helped Berry Global break down silos across four divisions. Sales teams struggled with scattered content and poor collaboration. Allego unified sales content and improved access for reps. Lead...ers gained visibility into what content worked. Onboarding and training scaled for a growing workforce. Berry Global now delivers a consistent sales message and better sales engagement.

Read more →

Agilent Technologies - Life Sciences

Allego Digital Sales Rooms helped Agilent Technologies unify six content systems into one platform. Sales reps gained fast access to training and sales materials. The solution enabled a shift from pr...oduct-centric to market-centric selling. AI-driven coaching and digital engagement improved sales team performance. Agilent now delivers mobile-friendly, customer-focused sales experiences.

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Veritas - Information Technology And Services

Allego helped Veritas boost sales content adoption and virtual selling. Veritas rolled out Allego as a remote sales enablement platform during the pandemic. The platform enabled just-in-time learning... and flexible coaching for sales teams. Veritas used Allego to manage over 7,000 sales content pieces and track engagement with content analytics. The solution improved training relevance and made content easier for reps to use.

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Tripadvisor

Allego’s Sales Learning and Enablement Platform helped Tripadvisor align sales and marketing teams. Sellers saved time by easily finding up-to-date sales collateral. Marketing gained insights into co...ntent usage with Allego’s dashboards. The platform improved feedback loops and increased efficiency. Tripadvisor saw significant ROI in time and money saved.

Read more →
lightning

Peers used Allego Conversation Intelligence for sales coaching and call recording

Allego Conversation Intelligence Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.01/5 ★

Read Reviews (20)
Custom Reports

4.45/5 ★

Read Reviews (12)
Analytics

4.31/5 ★

Read Reviews (29)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.01/5 ★

Read Reviews (20)
Custom Reports

4.45/5 ★

Read Reviews (12)
Analytics

4.31/5 ★

Read Reviews (29)

Software Failure Risk Guidance

?

for Allego Conversation Intelligence

Overall Risk Meter

Low Medium High

Top Failure Risks for Allego Conversation Intelligence

Allego, Inc. News

Awards

Allego Named a Leader in the 2025 Gartner Magic Quadrant for Revenue Enablement Platforms - PR Newswire

Allego has been recognized as a Leader in the 2025 Gartner Magic Quadrant for Revenue Enablement Platforms. The company ranked first in Onboarding & Continuous Learning and Direct B2B Selling Use Cases in Gartner's Critical Capabilities report. Allego's AI-driven platform enhances learning, content, and digital selling, offering significant customer impact, a unified platform, and cost-effective ownership.

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Partnership

Allego to launch mobility service platform with Deftpower

Allego is partnering with Deftpower to develop a new mobility service provider platform. This collaboration combines Allego's charging solutions expertise with Deftpower's platform capabilities to enhance EV charging transparency and convenience. The platform aims to offer more choices and price transparency for various customer segments, including individuals and large fleets.

Read more →
Product

Allego Unveils Breakthrough Agentic AI for Sales Capabilities

Allego launched new agentic AI capabilities at its Sales Success Summit, introducing autonomous, outcome-driven tools within its revenue enablement platform. These AI innovations move beyond generative AI by reasoning and making decisions to enhance sales coaching, content delivery, and deal intelligence. The update aims to help sales teams achieve measurable performance gains while maintaining a human-centered approach.

Read more →
Product

Allego Unveils Breakthrough Agentic AI Capabilities at Sales Success ...

Allego unveiled its new agentic AI capabilities at the Sales Success Summit 2025, enhancing its revenue enablement platform. These innovations include the Live Dialog Simulator for sales coaching, AI lesson authoring, and advanced content discovery tools. Allego's AI aims to improve sales performance and enablement by integrating human-centered strategies with AI-driven precision, offering significant benefits to customers like Clarivate and Thales.

Read more →

Allego, Inc. Profile

Company Name

Allego, Inc.

Company Website

https://www.allego.com/

Year Founded

2013

HQ Location

117 Kendrick Street Suite 80 Needham, MA 02494 USA

Employees

51-100

Social

Facebook Linkedin Twitter

Financials

PRIVATE