Altru Overview

Altru enhances admissions efficiency and provides insights into ticket buyers and potential donors. Blackbaud Altru membership software supports nonprofit event ticketing and donor management.

Use Cases

Customers recommend Merchandising, Helpdesk Management, Onboarding, as the business use cases that they have been most satisfied with while using Altru.

Other use cases:

  • Engagement Management
  • Membership Management
  • Event Management
  • Relationship Management
  • Knowledge Management
  • Campaign Management
  • Lead Management
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Business Priorities

Enhance Customer Relationships and Increase Sales & Revenue are the most popular business priorities that customers and associates have achieved using Altru.

Other priorities:

  • Scale Best Practices
  • Improve Internal Communications
  • Acquire Customers
See all business priorities See less business priorities

Altru Use-Cases and Business Priorities: Customer Satisfaction Data

Altru works with different mediums / channels such as Offline. Point Of Sale. E-Mail etc.

Altru's features include Ticketing, Recording, and Capture Information. and Altru support capabilities include Email Support, Phone Support, Chat Support, etc. also Altru analytics capabilities include Analytics, and Custom Reports.

Reviews

"...It helps to streamline communication between staff and members to drive program participation and increase member engagement.<......" Peer review

Altru, Dynamic Yield, etc., all belong to a category of solutions that help Community Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Altru

Top Industries

  • Non-Profit Organization Management
  • Management Consulting
  • Automotive

Popular in

  • Mid Market
  • Small Business

Altru is popular in Non-Profit Organization Management, Management Consulting, and Automotive and is widely used by Mid Market, and Small Business,

Altru Customer wins, Customer success stories, Case studies

How does Altru facilitate Merchandising?

How can Altru optimize your Onboarding Workflow?

How does Altru address your Engagement Management Challenges?

What solutions does Altru provide for Membership Management?

11 buyers and buying teams have used Cuspera to assess how well Altru solved their Community Management needs. Cuspera uses 508 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Community Management needs.

Berwick Academy - Education

Blackbaud's suite of education management solutions helped Berwick Academy automate processes and improve efficiency. The school moved to a connected, cloud-based system, making it easier for tech-sa...vvy families to access resources. Parents now enjoy a seamless experience for grades, billing, and contracts. The platform improved communication and information sharing. Berwick Academy values its influence on product development with Blackbaud.

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Catholic Charities of the Diocese of Madison - Non Profit Organization Management

Payment Assistant, part of Blackbaud Financial Edge NXT, helped Catholic Charities of the Diocese of Madison automate and streamline their payment processes. The finance team no longer prints checks ...or stuffs envelopes. Payments are processed with one click, giving real-time visibility into payment status. The virtual card feature made vendor payments secure and easy. The team saved a lot of time and improved efficiency.

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Porter-Gaud School - Education

Blackbaud Raiser’s Edge NXT Optimized Donation Forms helped Porter-Gaud School save time and streamline giving processes. Staff now complete donation entry in less than half the time. The new forms a...re easy for parents and staff to use. Receivables increased by over $10,000 compared to last year. The school can create custom forms for different campaigns, making fundraising more flexible and efficient.

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Martlets - Hospital & Health Care

Martlets used Blackbaud Raiser’s Edge NXT and Blackbaud Merchant Services to improve their fundraising. The software let them process donations faster and send automatic thank-you messages. This cut ...out manual steps and reduced errors. The team now spends less time on admin and more time connecting with supporters. Martlets saw benefits from purpose-built donation forms and increased online giving.

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Bow Valley College - Education

Raiser's Edge NXT helps Bow Valley College improve fundraising with strong analytics and reporting. The college uses the platform to manage donor data, track alumni engagement, and support major gift... workflows. With real-time information and custom reports, the team makes data-driven decisions and forecasts donations. Bow Valley College surpassed its $25 million fundraising target in the quiet phase and has raised $30 million toward a $35 million goal. The platform enables precise goal setting and effective team collaboration.

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The Salvation Army, USA Southern Territory - Non Profit Organization Management

Blackbaud Enterprise Fundraising CRM helps The Salvation Army, USA Southern Territory manage donor data and fundraising. The software supports over 600 users across 15 states. It streamlines workflow...s and boosts productivity for staff. The system helps engage 6.5 million constituents. The organization distributed 60,011 food boxes and provided over 426,000 snacks last year. Staff value the flexibility, integration, and support from Blackbaud and partners like BrightVine.

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Frequently Asked Questions(FAQ)

for Altru

What is Altru?

Blackbaud Altru is a Ticketing, Membership, Admissions, & Fundraising Software that can be used by Companies, Healthcare organizations, Arts and Cultural organizations, Non-profit organizations.

Blackbaud Altru is a cloud-based solution consolidating and managing admissions, membership, fundraising, merchandise and marketing all in one solution. The Altru database stores information on membership activity, donations, participation history in a single record for each member. The feature for ticket sales for events is provided with a simple UI with choice of online, mobile or in-person ticket purchase.

Altru enables managing fundraising, gifts, pledges and events through tools that include calendaring for efficient scheduling, targeted segments for meaningful appeals for donations, and using strategic messaging to convert potential donors.

What is Altru used for?

Altru is a Community Management Software mainly used by its customers to Enhance Customer Relationships and Increase Sales & Revenue by Merchandising, Helpdesk Management and Onboarding .

What are the top features of Altru?

Ticketing, Recording and Capture information are some of the top features of Altru.

Who uses Altru?

Altru is used by Non-Profit Organization Management, Management Consulting and Automotive among other industries.

Where is Altru located?

Altru is headquartered at 65 Fairchild Street, Charleston, SC 29492.
lightning

Peers used Altru for merchandising and helpdesk management

Altru Competitors

Altru Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Analytics

4.23/5 ★

Read Reviews (16)
Custom Reports

3.53/5 ★

Read Reviews (84)
CAPABILITIES RATINGS AND REVIEWS
Analytics

4.23/5 ★

Read Reviews (16)
Custom Reports

3.53/5 ★

Read Reviews (84)

Software Failure Risk Guidance

?

for Altru

Overall Risk Meter

Low Medium High

Top Failure Risks for Altru

Blackbaud, Inc. News

Company

Blackbaud Welcomes 12 AI-Powered Startups to Social Good Tech Accelerator

Blackbaud has announced the latest cohort for its Social Good Startup Program, welcoming 12 AI-driven startups focused on enhancing nonprofit and socially responsible operations. The program aims to empower early-stage ventures by integrating them with Blackbaud's ecosystem, fostering innovation in the social impact sector. The cohort includes diverse founders and offers tailored growth plans, access to resources, and promotional opportunities.

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Product

Blackbaud (NASDAQ: BLKB) unveils AI Agents for Good and nonprofit intelligent workflows - Stock Titan

Blackbaud unveiled AI-driven innovations at its bi-annual Product Update Briefings, introducing "Agents for Good" and expanding AI capabilities across fundraising, finance, K-12, and corporate impact solutions. Key updates include the Development Agent for donor management, AI features in Raiser's Edge NXT, and Document Intelligence in Financial Edge NXT. These enhancements aim to automate workflows and enhance data-driven engagement.

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Company

Blackbaud Expands India Presence with New Hyderabad Office, Strengthening Global Innovation and Social Impact - MSN

Blackbaud has opened a new office in Hyderabad, India, to enhance its global innovation efforts and increase its social impact.

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Financial

Blackbaud Announces 2025 Third Quarter Results

Blackbaud announced its 2025 third-quarter financial results, reporting a GAAP total revenue of $281.1 million, a 1.9% decrease due to the divestiture of EVERFI. Non-GAAP organic revenue increased by 5.2%. The company highlighted significant investments in AI at its bbcon conference, aiming to enhance customer engagement and operational efficiency. Blackbaud reiterated its full-year financial guidance and noted a stock repurchase plan.

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Blackbaud, Inc. Profile

Company Name

Blackbaud, Inc.

Company Website

https://www.blackbaud.com/

Year Founded

1981

HQ Location

65 Fairchild Street, Charleston, SC 29492

Employees

1001-5000

Social

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Financials

IPO