Amdocs Media Suite Overview
Amdocs-media-suite enhances digital subscription management. Users benefit from improved OTT and subscription partner management.
Use Cases
Customers recommend Helpdesk Management, Tracking & Monitoring Communications, Monitoring Social Media, as the business use cases that they have been most satisfied with while using Amdocs Media Suite.
Business Priorities
Enhance Customer Relationships and Enter New Markets Internationally Or Locally are the most popular business priorities that customers and associates have achieved using Amdocs Media Suite.
Amdocs Media Suite Use-Cases and Business Priorities: Customer Satisfaction Data
Amdocs Media Suite works with different mediums / channels such as Phone Calls. Social Media. and Omnichannel.
Amdocs Media Suite's features include Personalization. and Amdocs Media Suite support capabilities include Phone Support, 24/7 Support, Email Support, etc. also Amdocs Media Suite analytics capabilities include Analytics, and Custom Reports.
Reviews
"...Amdocs Customer Management offers applications for customer support, help desk, call center, self service and social media monitoring...." Peer review
Amdocs Media Suite, belong to a category of solutions that help Contact Center Software. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Popular Business Setting
for Amdocs Media Suite
Top Industries
- Utilities
Popular in
- Enterprise
Amdocs Media Suite is popular in Utilities, and is widely used by Enterprise,
Amdocs Media Suite Customer wins, Customer success stories, Case studies
What makes Amdocs Media Suite ideal for Helpdesk Management?
11 buyers and buying teams have used Cuspera to assess how well Amdocs Media Suite solved their Contact Center Software needs. Cuspera uses 134 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Contact Center Software needs.
Peers used Amdocs Media Suite for helpdesk management and tracking & monitoring communications
Amdocs Media Suite Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| Analytics | Read Reviews (5) |
| Custom Reports | Read Reviews (3) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| Analytics | Read Reviews (5) |
| Custom Reports | Read Reviews (3) |
Software Failure Risk Guidance
?for Amdocs Media Suite
Top Failure Risks for Amdocs Media Suite
Amdocs Ltd. News
Samsung and Amdocs Collaborate to Deliver 4G and 5G Private Network ...
Samsung and Amdocs have partnered to deliver comprehensive 4G and 5G private network solutions to U.S. enterprises. This collaboration leverages Samsung's CBRS products and Amdocs' integration capabilities to enhance connectivity across industries like education and manufacturing. The partnership aims to accelerate the deployment of 5G-ready solutions, facilitating digital transformation and bridging the digital divide.
Amdocs (NASDAQ: DOX) to migrate Lumen BSS to Google Cloud, advancing cloud-first strategy - Stock Titan
Amdocs has launched its amAIz Suite and amAIz Agents on Google Cloud Marketplace, enhancing AI adoption in the telecom industry. This integration leverages Google Cloud's infrastructure, including Vertex AI and BigQuery, to improve customer care and operations. The partnership simplifies deployment for communications service providers, potentially accelerating Amdocs' sales cycles and expanding its market reach.
Vivo and Amdocs Sign Agreement to Modernize its Operations Support ...
Vivo has partnered with Amdocs to modernize its operations support systems, enhancing efficiency and service delivery.
Amdocs Limited Reports Fourth Quarter Results for Fiscal 2025
Amdocs reported its fiscal 2025 fourth-quarter results, highlighting a revenue of $4.53 billion, down 9.4% year-over-year. Despite the decline, Amdocs achieved profitability improvements and strong sales momentum, with a 12-month backlog of $4.19 billion, up 3.2% year-over-year. The company plans to increase its investment in generative AI to drive growth and has announced an 8% increase in its quarterly cash dividend.
Amdocs Ltd. Profile
Company Name
Amdocs Ltd.
Company Website
https://www.amdocs.com/HQ Location
Chesterfield, MO
Employees
10001+
Social
Financials
IPO
