Amdocs Media Suite Overview
Amdocs-media-suite enhances digital subscription management. Users benefit from improved OTT and subscription partner management.
Use Cases
Customers recommend Helpdesk Management, Tracking & Monitoring Communications, Monitoring Social Media, as the business use cases that they have been most satisfied with while using Amdocs Media Suite.
Business Priorities
Enhance Customer Relationships and Enter New Markets Internationally Or Locally are the most popular business priorities that customers and associates have achieved using Amdocs Media Suite.
Amdocs Media Suite Use-Cases and Business Priorities: Customer Satisfaction Data
Amdocs Media Suite works with different mediums / channels such as Phone Calls. Social Media. and Omnichannel.
Amdocs Media Suite's features include Personalization. and Amdocs Media Suite support capabilities include Phone Support, 24/7 Support, Email Support, etc. also Amdocs Media Suite analytics capabilities include Analytics, and Custom Reports.
Reviews
"...Amdocs Customer Management provide wide range of applications for multi channel selling, sales order management, sales force automation , inventory management,help desk, call center, self service and social media monitoring...." Peer review by Ank P, Mr
Amdocs Media Suite, belong to a category of solutions that help Contact Center Software. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Popular Business Setting
for Amdocs Media Suite
Top Industries
- Utilities
Popular in
- Enterprise
Amdocs Media Suite is popular in Utilities, and is widely used by Enterprise,
Comprehensive Insights on Amdocs Media Suite Use Cases
How does Amdocs Media Suite facilitate Helpdesk Management?
12+ more Business Use Cases
11 buyers and buying teams have used Cuspera to assess how well Amdocs Media Suite solved their Contact Center Software needs. Cuspera uses 134 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Contact Center Software needs.
Peers used Amdocs Media Suite for helpdesk management and tracking & monitoring communications
Amdocs Media Suite Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| Analytics | Read Reviews (5) |
| Custom Reports | Read Reviews (3) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| Analytics | Read Reviews (5) |
| Custom Reports | Read Reviews (3) |
Amdocs Media Suite Integrations
Amdocs Media Suite integrates with a wide range of software applications through its robust data import and export capabilities.
Software Failure Risk Guidance
?for Amdocs Media Suite
Top Failure Risks for Amdocs Media Suite
Amdocs Ltd. News
IT News Online - Montenegro Crnogorski Telekom Extends and Expands Relationship with Amdocs to Modernize its Monetization Engines
Amdocs will upgrade and migrate Crnogorski Telekom's systems to the cloud, enhancing flexibility, scalability, and cost-efficiency, enabling quick product introductions and improved customer experience in Montenegro.
IT News Online - Tusass Selects Amdocs to Modernize Monetization Platform and Unlock New Opportunities in Greenland
Tusass, Greenland's largest telecom provider, chooses Amdocs to upgrade its business support systems, enhancing scalability, flexibility, and customer experience, while supporting 5G networks and new revenue opportunities.
Beeline Kazakhstan Reaches Key Milestone in Monetization Modernization Project with Amdocs
Beeline Kazakhstan has achieved a significant milestone in its monetization modernization project with Amdocs, enhancing its technological capabilities.
Amdocs Ltd. Feeds
IT News Online - Amdocs Limited Reports First Quarter Fiscal 2025 Results
Amdocs Limited reports Q1 fiscal 2025 revenue of $1.11 billion, down 10.9% YoY. Managed services revenue rose to $729 million. GAAP EPS was $1.33, exceeding guidance. The 12-month backlog increased to $4.14 billion.
Amdocs Limited Reports First Quarter Fiscal 2025 Results
Amdocs Limited announced its financial results for the first quarter of fiscal year 2025.
IT News Online - Amdocs Limited Reports Fourth Quarter & Fiscal Year 2024 Results
Amdocs reported record 2024 revenue of $5 billion and a 10% dividend increase. They're focusing on strategic priorities for 2025, expecting revenue changes.
Amdocs Ltd. Profile
Company Name
Amdocs Ltd.
Company Website
https://www.amdocs.com/HQ Location
Chesterfield, MO
Employees
10001+
Social
Financials
IPO
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