Amelia Overview
Amelia, The Most Human AI™, enhances user experiences through conversation, expression, emotion, and understanding, driving deeper connections and business value. It offers custom, no-code Conversational AI at scale and provides personalized customer service with multilingual capabilities.
Use Cases
Customers recommend Engagement Management, Helpdesk Management, Measuring Customer Satisfaction, as the business use cases that they have been most satisfied with while using Amelia.
Business Priorities
Acquire Customers and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using Amelia.
Amelia Use-Cases and Business Priorities: Customer Satisfaction Data
Amelia works with different mediums / channels such as Phone Calls.
Amelia's features include Personalization, and Bot. and Amelia support capabilities include 24/7 Support, AI Powered, Chat Support, etc. also Amelia analytics capabilities include Analytics, and Custom Reports.
Amelia, Chatbot, Zoom Virtual Agent, Comm100, freshdesk, etc., all belong to a category of solutions that help Chatbot. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Popular Business Setting
for Amelia
Top Industries
- Telecommunications
- Banking
Popular in
Amelia is popular in Telecommunications, and Banking, and is widely used by
Comprehensive Insights on Amelia Use Cases
How can Amelia optimize your Engagement Management Workflow?
How can Amelia enhance your Helpdesk Management process?
How does Amelia facilitate Measuring Customer Satisfaction?
How can Amelia optimize your Knowledge Management Workflow?
17+ more Business Use Cases
172 buyers and buying teams have used Cuspera to assess how well Amelia solved their Chatbot needs. Cuspera uses 391 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Chatbot needs.
Case Studies
Case Study A British multinational hotel group
Case Study An inernational financial services organization
Case Study BNP Paribas
Case Study Telefónica
Case Study Largest telecommunications companies
Case Study Credit Card Company
Video
The Amelia Story
Peers used Amelia for engagement management and helpdesk management
Amelia Competitors
Amelia Features
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- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (60) |
| Analytics | Read Reviews (22) |
| Custom Reports | Read Reviews (33) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (60) |
| Analytics | Read Reviews (22) |
| Custom Reports | Read Reviews (33) |
Software Failure Risk Guidance
?for Amelia
Overall Risk Meter
Top Failure Risks for Amelia
Amelia US LLC News
SoundHound (SOUN) AI Bets Big on Voice: 60% of Revenue Now Tied to Amelia
SoundHound AI has acquired Amelia, a leading provider of enterprise conversational AI solutions. This acquisition expands SoundHounds scale and reach in the conversational AI market, with 60% of its revenue now tied to Amelias technology. The deal brings hundreds of enterprise customers and strengthens SoundHounds position across new industry verticals, enhancing its AI-driven voice and customer service offerings.
E-Commerce Platform Introduces Amelia AI Assistant for Third-Party Sellers; Check Details
Amazon introduces Amelia AI Assistant for third-party sellers on its e-commerce platform.
SoundHound acquires Amelia AI for $80M after it raised $189M+ - TechCrunch
SoundHound buys Amelia AI for $80 million after Amelia AI previously raised over $189 million.
Amelia US LLC Profile
Company Name
Amelia US LLC
Company Website
https://amelia.ai/HQ Location
New York, NY
Employees
1001-5000
Social
Financials
PRIVATE
